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can't insert disk

280 Views 1 Reply Latest reply: May 28, 2012 5:10 PM by Allan Eckert RSS
ellenr Calculating status...
Currently Being Moderated
May 28, 2012 5:01 PM

Suddenly I am unable to insert a DVD into the slot. It seems to be blocked. Has this ever happened to anyone???


macbook and G5, Mac OS X (10.6.2)
  • Allan Eckert Level 8 Level 8 (39,430 points)
    Currently Being Moderated
    May 28, 2012 5:10 PM (in response to ellenr)

    Usually after someone put something into the slot other then a CD or DVD.


    If you are very lucky you might be able fish whatever is blocking the optical drive with thin strip of plastic.


    If not, you will have to take it somewhere to have it removed by pros.




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