Skip navigation

I cant install flash player for mac os x 10.6.8

15428 Views 21 Replies Latest reply: Feb 21, 2014 2:14 PM by LOPrince RSS Branched to a new discussion.
1 2 Previous Next
cristianegv Level 1 Level 1 (0 points)
Currently Being Moderated
May 26, 2012 10:12 AM

Hi, I am having problems installing the new version for flash. I have already tried multiple times and I keep getting mesages that I need to update and install the lastest version. I troubleshouted according to directions, unistalled and installed several times and nothing....please HELP!!!

MacBook, Mac OS X (10.6.8)
  • ds store Level 7 Level 7 (30,305 points)
    Currently Being Moderated
    May 26, 2012 10:15 AM (in response to cristianegv)

    No problem, you have a corrupt cache file.

     

    My Flash stopped working!

     

     

    see OnyX routine #12 here

     

    Step by Step to fix your Mac

  • CMCSK Level 6 Level 6 (10,200 points)
    Currently Being Moderated
    May 28, 2012 12:18 PM (in response to cristianegv)

    When uninstalling Adobe Flash player, you must use their uninstaller.  Afterwards, repair permissions and restart your computer then empty the trash.  Reinstall the latest version of the flash player.

    After you install, you must again repair permissions and restart your computer.

     

     

     

    HTH

     

     

     

     

     

     

     

     

    Image Hosting by PicVault.info

  • X423424X Level 6 Level 6 (14,190 points)
    Currently Being Moderated
    May 28, 2012 7:55 PM (in response to cristianegv)

    cristianegv wrote:

     

    On you tube, I get a message that I need to upgrade my adobe falsh player to watch videos and  I also get a message that I am missing plugins....go figure what's happening. Some videos do play...most dont!

     

    Are those videos also on youtube?

     

    Please post the plugins you do have installed.  The quickest way to get that list is from terminal (in Utilities).  Copy/paste each of the following commands and post the results.

     

    ls -la /Library/Internet\ Plug-Ins

    ls -la ~/Library/Internet\ Plug-Ins

  • X423424X Level 6 Level 6 (14,190 points)
    Currently Being Moderated
    May 28, 2012 8:23 PM (in response to cristianegv)

    The commands were to list exactly what plugins you currently have installed.  I wanted to check to see if the were any potential conflicts and there aren't any.  But it also immediatly begged the question just how are you attempting to install the flash player plugin?  Because it isn't installed.

     

    Did you download it from the adobe download page?

     

    Did you mount the downloaded dmg?

     

    Did you double click the installer app in the mounted dmg to launch the installer?

     

    Did you agree to the terms to enable the Install button and then click the install button?

  • CMCSK Level 6 Level 6 (10,200 points)
    Currently Being Moderated
    May 29, 2012 7:20 AM (in response to cristianegv)

    cristianegv wrote:

     

    Thank you so much! tried your instructions but still the same...well, I am able to play videos from other websites for instance I couldnt play the video from this website before and now I can but only in safari, when I open from firefox it wont work. Here is the link: http://thrivein30.com/lessons/lesson-11_get-connected_how-what-you-eat-has-globa l-impact/

    Are you using Firefox version 12.0?  No issues here viewing your video link in browsers Firefox & Chrome-all the latest versions.

     

     

     

     

     

     

     

     

    Image Hosting by PicVault.info

  • CMCSK Level 6 Level 6 (10,200 points)
    Currently Being Moderated
    May 29, 2012 9:46 AM (in response to cristianegv)

    cristianegv wrote:

     

    thanks so much! yes I did...downloaded from adobe's website about a million times now....

    Using their uninstaller to remove the million previous versions right?

     

    You may need to start from scratch by doing an A&I - Mac OS X: About the Archive and Install feature or -

    Disconnect all peripherals from your computer.

    Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.

    Select your language.

    Once on the desktop, select Utility in the menu bar.

    Select Disk Utility.

     

    Select the disk or volume in the list of disks and volumes, and then click First Aid.

    Click Repair Disk.

    Restart your computer when done.

     

    Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.

     

    Reinstall flash player and again repair permissions and restarting your computer.

     

     

     

     

     

     

     

     

    Image Hosting by PicVault.info

  • X423424X Level 6 Level 6 (14,190 points)
    Currently Being Moderated
    May 29, 2012 1:17 PM (in response to cristianegv)

    If you did all those things I mentioned and clicked the install button describe exactly what happens next.  The installer is just a standard .pkg installer (inside their installer app bundle) which should uncondititionally write (or rewrite) whatever and wherever the .pkg is instructed to install.  No previous uninstall necessary. 

     

    Look at your console log as you are installing for any related messages be posted.

1 2 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.