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dev.vikram
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Q: Unable to connect a NAS drive to mac

I have followed the steps as mentioned in the artice, but still getting ther error "The version of the server you are trying to connect to is not supported. Please contact your system administrator to resolve the problem." Any help?

 

I have OS version 10.7.4

 

Thanks.

MacBook (13-inch Early 2008), Mac OS X (10.7.4)

Posted on May 30, 2012 1:12 PM

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dev.vikram

Q: Unable to connect a NAS drive to mac

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  • by Radiation Mac,

    Radiation Mac Radiation Mac May 30, 2012 1:44 PM in response to dev.vikram
    Level 5 (4,656 points)
    Safari
    May 30, 2012 1:44 PM in response to dev.vikram

    There are some brands of NAS's that require the use of their manufacturer's software in order to operate.  Some of these 3rd party software apps to run the NAS have proven to be incompatible with OS X Lion.  I would recommend contacting your NAS's technical support and inquiring about any compatibility problems with their unit being used with Lion.

     

    Hope this helps

  • by dev.vikram,

    dev.vikram dev.vikram May 30, 2012 2:02 PM in response to Radiation Mac
    Level 1 (0 points)
    May 30, 2012 2:02 PM in response to Radiation Mac

    Thanks for your response. I have plugged my external hard drive to my WIFI router (Thomson TG587n v2, Software Release:8.4.3.K)  USB port and configured it to be used as "UPnP AV Media Server". I can see the drive in Network folder on my Mac. When I click to to access the drive it gives "Connection Failed" and displays an error as posted before. I can see a "Connect As" button below the drive icon, but it does not come up with a login screen and displays the same error everytime. Any help would be great.

  • by Radiation Mac,

    Radiation Mac Radiation Mac May 30, 2012 2:07 PM in response to dev.vikram
    Level 5 (4,656 points)
    Safari
    May 30, 2012 2:07 PM in response to dev.vikram

    We seem to have some confusion.  You originally stated that your "NAS" drive won't connect.  But you just said you plugged it into the USB Port of your WiFi Router.  NAS's only use ethernet connections in a router, NOT USB.  Am I to assume that it is not an NAS unit, but a USB external harddrive??

     

    Hope this helps

  • by dev.vikram,

    dev.vikram dev.vikram May 30, 2012 2:29 PM in response to Radiation Mac
    Level 1 (0 points)
    May 30, 2012 2:29 PM in response to Radiation Mac

    Yes, you are right. It's not "NAS". Sorry for confusing you.

  • by Radiation Mac,

    Radiation Mac Radiation Mac May 31, 2012 4:06 AM in response to dev.vikram
    Level 5 (4,656 points)
    Safari
    May 31, 2012 4:06 AM in response to dev.vikram

    I personally am not aware that you can connect over an ethernet connection to a router and then successfully access from the computer an external drive plugged into a USB connection on that router.  The normal connection of a USB external drive is directly over a USB connection to the computer Or through a switch connected to the computer, not a router.  Generally the USB port on a router is to connect a printer for use by the network.  NAS's, which we discussed earlier, are the accepted way to connect an external harddrive to a computer over an Ethernet connection.  This may be why you cannot access your exterrnal USB drive.

     

    Hope this helps

  • by dev.vikram,

    dev.vikram dev.vikram May 31, 2012 4:17 AM in response to Radiation Mac
    Level 1 (0 points)
    May 31, 2012 4:17 AM in response to Radiation Mac

    Yes you can connect your hard drive to a wireless router and access it wirelessly on your computer. Read section 5, page 42 of this pdf www.technicolorbroadbandpartner.com/getfile.php?id=7039

     

    You can do this with almost any wireless router with a USB port these days.

  • by Radiation Mac,

    Radiation Mac Radiation Mac May 31, 2012 4:39 AM in response to dev.vikram
    Level 5 (4,656 points)
    Safari
    May 31, 2012 4:39 AM in response to dev.vikram

    Then I stand corrected.

  • by dev.vikram,

    dev.vikram dev.vikram May 31, 2012 4:59 AM in response to Radiation Mac
    Level 1 (0 points)
    May 31, 2012 4:59 AM in response to Radiation Mac

    Sorry, confused. You stand corrected in what? I can access the files on my hard drive via a tool called muCommander, wirelessly, but not directly via mac.