Currently Being ModeratedMay 30, 2012 5:25 PM (in response to Bruce Hanson1)
Using your Mac and OS X 10.6.5 that you indicated as your current operating system......
Open Macintosh HD > Applications > Utilities > AirPort Utility
Select the AirPort Extreme and click Manual Setup
Click directly on the word Status (2nd line on the summary page)
A window will open to explain why the AirPort Extreme is complaining along with more information about how to solve the issue(s)
Currently Being ModeratedMay 30, 2012 8:06 PM (in response to Bob Timmons)
I just checked now while I am at my iMac and discovered that I am using 10.7.4. There was a time in the past that I got an diaglogue box explaining problems with my Extreme, but right now, when I click on the Extreme and then the selection Double NAT, it tells me to put the Extreme into Bridge Mode, but I can't figure out how to do that.
Currently Being ModeratedMay 31, 2012 7:40 AM (in response to Bruce Hanson1)
To configure the AirPort Extreme in Bridge Mode using the 10.7.4 operating system.....
Open Macintosh HD > Applications > Utiltiies > AirPort Utility
Click on the AirPort Extreme icon, then click Edit
Click the Network tab at the top of the next window
Make sure that the setting for Router Mode = Off (Bridge Mode)
Click Update at the the lower right and allow 25-30 seconds for the AirPort Extreme to display a green light
Then, power down the entire network....order of devices is not important
Wait a minute
Start the modem/router first and let it run a minute by itself
Start the AirPort Extreme the same way
Continue to start devices one at a time until the entire network is powered back up
Currently Being ModeratedMay 31, 2012 10:34 PM (in response to Bob Timmons)
First of all, Bob. Thank you so much!!! That's exactly what I was looking for. I have a question first, though. After a month, last night, Centurylink told me that they had figured out that my modem was defective. It may turn out that all this craziness at my end will be resolved with the modem they are shipping here tomorrow. If not, I will follow your instructions above. I have a question. When I get the modem, should I immediately connect modem to Extreme to Computer, or should I get the modem and computer talking first. I am assuming the first, but at 64, I have had more than my share of jumping off the diving board into an empty pool (-:
Currently Being ModeratedJun 1, 2012 6:00 AM (in response to Bruce Hanson1)
When I get the modem, should I immediately connect modem to Extreme to Computer, or should I get the modem and computer talking first.
You should follow the instructions that are supplied with the modem and keep in touch with your service provider on this question.
Currently Being ModeratedJun 1, 2012 6:37 AM (in response to Bob Timmons)
Unfortunately, they don't want anything to do with Apple, so their advice is to not use the Extreme at all. The trouble is that their modem is very fast from a wired point of view, but very slow wirelessly. They have a canned response that says they are not trained about anything else so they cannot respond to questions about other hardware. Their online videos want me to use Flash.