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you need to restart your computer. Hold Power button until it turns off, then press the Power button again.?!?

15927 Views 11 Replies Latest reply: Jan 15, 2013 8:38 PM by smshah RSS
DaniCroitor Level 1 Level 1 (0 points)
Currently Being Moderated
May 31, 2012 5:46 AM

Hi guys, this is the second time when my mbp is doing this and it's a brand new mbp. I was editing some stuff in Adobe Premiere and kaboom!

There is something wrong with my computer?

_.jpg

MacBook Pro, Mac OS X (10.7.4), 2.5GHz i7 | 15" | 120SSD | 16Gb RAM
  • ds store Level 7 Level 7 (30,305 points)

    Could be Adobe Premiere if it occurs in the same program.

     

    Coud be OS X if it occurs elsewhere.

     

    Could be one of your third party RAM modules is not good or seated correctly, dirty contacts.

     

     

    Run a Rember extended test overnight with no other programs running

     

    http://kelleycomputing.net/rember/

     

     

    Run through this list of software fixes

     

    Step by Step to fix your Mac

  • Luis Sequeira1 Level 5 Level 5 (4,855 points)

    This is what is called a "Kernel Panic" - a serious error from which the system is unable to recover, thus forcing you to shutdown and start again.

     

    Most of these are hardware related, so I suggest you run the machine's hardware tests and see if something happens. I once had a brand new mbp (in late 2006) that kernel panicked several times. Had it replaced by a new one, which was flawless. Since it is brand new, you may consider asking for a replacement.

  • Linc Davis Level 10 Level 10 (108,120 points)

    If you're able to boot, launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.

     

    Select the most recent panic log under System Diagnostic Reports. Post the contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post "shutdownStall" or "hang" reports.

     

    If you can't boot in the usual way, try a safe boot. The instructions provided by Apple are as follows:

     

    1. Be sure your Mac is shut down.
    2. Press the power button.
    3. Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    4. Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).

     

    During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Safe mode is slower than normal, and some things won’t work at all.

     

    Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.

  • Shootist007 Level 6 Level 6 (16,640 points)

    If this is a Brand New Mac, less then a week to 2 weeks old, then take it back and get another and see if the same thing happens.

     

    If it is older then that, it is not Brand New, then follow all the instructions you have been given to test all the hardware and if anything is found wrong have Apple fix it.

  • Linc Davis Level 10 Level 10 (108,120 points)

    That panic was not caused by third-party software and should be presumed due to a hardware fault. If you bought the machine within the last 14 days, exchange it for another one. Otherwise take it to an Apple Store for warranty service.

  • ds store Level 7 Level 7 (30,305 points)

    It's your third party 16 GB of RAM you installed, pretty sure.  Classic symptoms.

     

    Clean the contacts with contact cleaner. Reset the RAM and run it for awhile, it might be good enough.

     

    Run the Rember extended test overnight it hopefully will catch it if it's the RAM modules itself.

     

    You might have to go through a painful trial and error, process of elimination to find the culpit module resonsible and exchange it for a new one.

     

    Return the factory RAM to the machine and test again. Hopefully it's not one of the slots themselves, that's a warranty call with Apple and/or a new machine/logicboard.

     

    You will need to replace the factory RAM before taking it to Apple, they will just blame your RAM and not test it.

  • Justin510 Level 1 Level 1 (0 points)

    This seems to be a common issue. There are tons of threads related to this over just the past few days. Might help for us all to consolidate to one thread.

     

    https://discussions.apple.com/message/18559440#18559440

  • smshah Level 1 Level 1 (0 points)

    Tue Jan 15 22:45:06 2013

    panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81c59774, type 14=page fault, registers:

    CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x000000000c629000, CR4: 0x0000000000000660

    RAX: 0x0000000000000004, RBX: 0xffffff80368b7000, RCX: 0xffffff8000892604, RDX: 0xffffff80411f3aa8

    RSP: 0xffffff80411f3bd0, RBP: 0xffffff80411f3bd0, RSI: 0x0000000000000000, RDI: 0x0000000000000000

    R8:  0x0000000000000000, R9:  0x000000000701c027, R10: 0xffffff8008b6f7b0, R11: 0xffffff8000640fd4

    R12: 0xffffff80368b7000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000000010

    RFL: 0x0000000000010202, RIP: 0xffffff7f81c59774, CS:  0x0000000000000008, SS:  0x0000000000000010

    CR2: 0x0000000000000010, Error code: 0x0000000000000000, Faulting CPU: 0x0

     

     

    Backtrace (CPU 0), Frame : Return Address

    0xffffff80411f3880 : 0xffffff8000220792

    0xffffff80411f3900 : 0xffffff80002c4794

    0xffffff80411f3ab0 : 0xffffff80002da55d

    0xffffff80411f3ad0 : 0xffffff7f81c59774

    0xffffff80411f3bd0 : 0xffffff7f81c4513a

    0xffffff80411f3c20 : 0xffffff7f81c45928

    0xffffff80411f3c40 : 0xffffff7f81c17e8f

    0xffffff80411f3c70 : 0xffffff7f80d84832

    0xffffff80411f3cb0 : 0xffffff7f80d8493d

    0xffffff80411f3cd0 : 0xffffff7f80d90625

    0xffffff80411f3d40 : 0xffffff7f80d8ec76

    0xffffff80411f3d80 : 0xffffff80006245ca

    0xffffff80411f3dd0 : 0xffffff8000657d4e

    0xffffff80411f3e30 : 0xffffff80002a3851

    0xffffff80411f3e80 : 0xffffff8000223096

    0xffffff80411f3eb0 : 0xffffff80002148a9

    0xffffff80411f3f10 : 0xffffff800021bbd8

    0xffffff80411f3f70 : 0xffffff80002aef10

    0xffffff80411f3fb0 : 0xffffff80002daec3

          Kernel Extensions in backtrace:

             com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80d79000->0xffffff7f80db1fff

                dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8073d000

             com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81c150 00->0xffffff7f81cd7fff

                dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f80e 0f000

                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80db2000

                dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8073d000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80d79000

     

     

    BSD process name corresponding to current thread: WindowServer

     

     

    Mac OS version:

    11G63

     

     

    Kernel version:

    Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64

    Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5

    System model name: MacBookPro3,1 (Mac-F4238BC8)

     

     

    System uptime in nanoseconds: 48391852538

    last loaded kext at 43315152426: com.bresink.driver.BRESINKx86Monitoring          8.0 (addr 0xffffff7f81cfa000, size 16384)

    loaded kexts:

    com.bresink.driver.BRESINKx86Monitoring          8.0

    com.apple.driver.AudioAUUC          1.59

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.driver.AppleUpstreamUserClient          3.5.9

    com.apple.GeForce          7.3.2

    com.apple.iokit.IOBluetoothSerialManager          4.0.8f17

    com.apple.driver.AppleMuxControl          3.1.33

    com.apple.driver.AppleHDAHardwareConfigDriver          2.2.5a5

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AppleTyMCEDriver          1.0.2d2

    com.apple.driver.AppleBacklight          170.2.2

    com.apple.driver.AppleHDA          2.2.5a5

    com.apple.driver.AudioIPCDriver          1.2.3

    com.apple.driver.AppleMCCSControl          1.0.33

    com.apple.driver.SMCMotionSensor          3.0.2d6

    com.apple.driver.AppleSMCPDRC          5.0.0d8

    com.apple.driver.AppleSMCLMU          2.0.1d2

    com.apple.driver.ApplePolicyControl          3.1.33

    com.apple.driver.AirPort.Atheros21          431.14.10

    com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d8

    com.apple.driver.AppleLPC          1.6.0

    com.apple.filesystems.autofs          3.0

    com.apple.driver.CSRUSBBluetoothHCIController          4.0.8f17

    com.apple.driver.AppleUSBTrackpad          227.6

    com.apple.driver.AppleUSBTCKeyEventDriver          227.6

    com.apple.driver.AppleUSBTCKeyboard          227.6

    com.apple.driver.AppleIRController          312

    com.apple.driver.CSRHIDTransitionDriver          4.0.8f17

    com.apple.iokit.SCSITaskUserClient          3.2.1

    com.apple.driver.XsanFilter          404

    com.apple.BootCache          33

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.iokit.IOAHCIBlockStorage          2.1.0

    com.apple.driver.AppleUSBHub          5.1.0

    com.apple.driver.AppleEFINVRAM          1.6.1

    com.apple.driver.AppleAHCIPort          2.3.1

    com.apple.driver.AppleFWOHCI          4.9.0

    com.apple.iokit.AppleYukon2          3.2.2b1

    com.apple.driver.AppleIntelPIIXATA          2.5.1

    com.apple.driver.AppleUSBEHCI          5.1.0

    com.apple.driver.AppleUSBUHCI          5.1.0

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.7

    com.apple.driver.AppleACPIButtons          1.5

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.5

    com.apple.driver.AppleAPIC          1.6

    com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0

    com.apple.security.TMSafetyNet          8

    com.apple.security.quarantine          1.4

    com.apple.nke.applicationfirewall          3.2.30

    com.apple.driver.AppleIntelCPUPowerManagement          195.0.0

    com.apple.iokit.IOSurface          80.0.2

    com.apple.iokit.IOSerialFamily          10.0.5

    com.apple.nvidia.nv50hal          7.3.2

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.nvidia.nvGK100hal          7.3.2

    com.apple.driver.DspFuncLib          2.2.5a5

    com.apple.iokit.IOAudioFamily          1.8.6fc18

    com.apple.kext.OSvKernDSPLib          1.3

    com.apple.driver.AppleSMBusController          1.0.10d0

    com.apple.nvidia.nvGF100hal          7.3.2

    com.apple.NVDAResman          7.3.2

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.driver.AppleHDAController          2.2.5a5

    com.apple.iokit.IOHDAFamily          2.2.5a5

    com.apple.driver.AppleGraphicsControl          3.1.33

    com.apple.iokit.IONDRVSupport          2.3.4

    com.apple.iokit.IOGraphicsFamily          2.3.4

    com.apple.iokit.IO80211Family          420.3

    com.apple.driver.AppleSMC          3.1.3d10

    com.apple.driver.IOPlatformPluginLegacy          5.0.0d8

    com.apple.driver.AppleSMBusPCI          1.0.10d0

    com.apple.driver.IOPlatformPluginFamily          5.1.1d6

    com.apple.kext.triggers          1.0

    com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17

    com.apple.iokit.IOBluetoothFamily          4.0.8f17

    com.apple.driver.AppleFileSystemDriver          13

    com.apple.iokit.IOUSBHIDDriver          5.0.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.driver.AppleUSBMergeNub          5.1.0

    com.apple.driver.AppleUSBComposite          5.0.0

    com.apple.iokit.IOATAPIProtocolTransport          3.0.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1

    com.apple.iokit.IOUSBUserClient          5.0.0

    com.apple.iokit.IOAHCIFamily          2.0.8

    com.apple.iokit.IOFireWireFamily          4.4.8

    com.apple.iokit.IONetworkingFamily          2.1

    com.apple.iokit.IOATAFamily          2.5.1

    com.apple.iokit.IOUSBFamily          5.1.0

    com.apple.driver.AppleEFIRuntime          1.6.1

    com.apple.iokit.IOHIDFamily          1.7.1

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          177.8

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.driver.DiskImages          331.7

    com.apple.iokit.IOStorageFamily          1.7.2

    com.apple.driver.AppleKeyStore          28.18

    com.apple.driver.AppleACPIPlatform          1.5

    com.apple.iokit.IOPCIFamily          2.7

    com.apple.iokit.IOACPIFamily          1.4

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