1 2 Previous Next 15 Replies Latest reply: Jun 2, 2012 4:54 AM by a brody
Bernard Stay Level 3 Level 3 (570 points)

Appleworks suddenly now crashes when I try to open it. Tried trashing appleworks plist pref. Report sent to Apple Report as follows:

 

Process:     AppleWorks [240]
Path:        /Applications/AppleWorks 6/AppleWorks 6.app/Contents/MacOS/AppleWorks 6
Identifier:  com.apple.appleworks
Version:     6.2.9 (6.2.9)
Build Info:  AppleWorks-1~0
Code Type:   PPC (Translated)

Parent Process:  launchd [91]

 

Date/Time:   2012-05-29 15:31:07.787 +0100
OS Version:  Mac OS X 10.6.8 (10K549)

Report Version:  6

 

Interval Since Last Report:      531 sec
Crashes Since Last Report:       4

Per-App Crashes Since Last Report:   4

Anonymous UUID:                  DE634E1E-98B1-4415-AD64-D52F4F281802

 

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000020000022

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

 

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread

0   LaunchCFMApp              0xb80c5d10 0xb8000000 + 810256
1   LaunchCFMApp              0xb80c0037 0xb8000000 + 786487
2   LaunchCFMApp              0xb80dd8e8 0xb8000000 + 907496
3   LaunchCFMApp              0xb8145397 spin_lock_wrapper + 1791
4   LaunchCFMApp              0xb801ceb7 0xb8000000 + 118455

 

Thread 1:

0   libSystem.B.dylib         0x80142afa mach_msg_trap + 10
1   libSystem.B.dylib         0x80143267 mach_msg + 68
2   LaunchCFMApp              0xb819440f CallPPCFunctionAtAddressInt + 206231
3   libSystem.B.dylib         0x80170259 _pthread_start + 345
4   libSystem.B.dylib         0x801700de thread_start + 34

 

Thread 2:

0   LaunchCFMApp              0xb815acc0 spin_lock_wrapper + 90152
1   LaunchCFMApp              0xb8179c5b CallPPCFunctionAtAddressInt + 97763
2   LaunchCFMApp              0xb80c6b13 0xb8000000 + 813843
3   LaunchCFMApp              0xb80c0037 0xb8000000 + 786487
4   LaunchCFMApp              0xb80dd8e8 0xb8000000 + 907496
5   LaunchCFMApp              0xb8145397 spin_lock_wrapper + 1791
6   LaunchCFMApp              0xb801ceb7 0xb8000000 + 118455

 

Thread 3:

0   LaunchCFMApp              0xb815a8ff spin_lock_wrapper + 89191
1   LaunchCFMApp              0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2   LaunchCFMApp              0xb80c6b13 0xb8000000 + 813843
3   LaunchCFMApp              0xb80c0037 0xb8000000 + 786487
4   LaunchCFMApp              0xb80dd8e8 0xb8000000 + 907496
5   LaunchCFMApp              0xb8145397 spin_lock_wrapper + 1791
6   LaunchCFMApp              0xb801ceb7 0xb8000000 + 118455

 

Thread 4:

0   LaunchCFMApp              0xb815a8ff spin_lock_wrapper + 89191
1   LaunchCFMApp              0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2   LaunchCFMApp              0xb80c6b13 0xb8000000 + 813843
3   LaunchCFMApp              0xb80c0037 0xb8000000 + 786487
4   LaunchCFMApp              0xb80dd8e8 0xb8000000 + 907496
5   LaunchCFMApp              0xb8145397 spin_lock_wrapper + 1791
6   LaunchCFMApp              0xb801ceb7 0xb8000000 + 118455

 

Thread 5:

0   LaunchCFMApp              0xb815aa8b spin_lock_wrapper + 89587
1   LaunchCFMApp              0xb818c3eb CallPPCFunctionAtAddressInt + 173427
2   LaunchCFMApp              0xb818eeec CallPPCFunctionAtAddressInt + 184436
3   LaunchCFMApp              0xb80e88cb 0xb8000000 + 952523
4   ???                       0x8ab89641 0 + 2327352897

 

Thread 0 crashed with X86 Thread State (32-bit):

  eax: 0x00000022  ebx: 0xb80c5ce8  ecx: 0x20000000  edx: 0x00000004

  edi: 0x20000022  esi: 0x80a051a0  ebp: 0xb7fffa08  esp: 0xb7fff9d0

   ss: 0x00000023  efl: 0x00010202  eip: 0xb80c5d10   cs: 0x0000001b

   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f

  cr2: 0x20000022

 

etc.

 

Any ideas please. Can I check if Rosetta is working?

 

Thanks.

  • 1. Re: Appleworks crash
    a brody Level 9 Level 9 (63,295 points)

    Try applying the latest security update for 10.6.8.  There was a problem with one release of it that disabled Rosetta.    If that does not solve the problem, try repairing permissions with Applications -> Utilities -> Disk Utility. If you are trying to open a document to launch Appleworks, try launching the application directly from the Applications folder instead.   Lastly, if that doesn't solve the problem, many times Appleworks will get a corrupted recent document file, in the Hard drive -> users yourname -> Documents -> Appleworks folder.

  • 2. Re: Appleworks crash
    WZZZ Level 6 Level 6 (12,225 points)

    Or it's being caused by the Flashback malware, the early versions of which crashed PPC apps. As a brody suggests, install the latest security -- and Java updates.

  • 3. Re: Appleworks crash
    Bernard Stay Level 3 Level 3 (570 points)

    Thank you both. I've installed latest Java & latest Security Update, Disabled Java in my browser and trashed latest AW docs. Also checked for Flashback (not present.) and still AW crashes on opening. Now what?

    Thanks.

  • 4. Re: Appleworks crash
    a brody Level 9 Level 9 (63,295 points)

    You can download one of my PowerPC ((PPC) scripts* on http://www.macmaps.com/software.html

    and see if it launches.  If it gets to the password screen, your Rosetta is functioning normally, and we need to look at possibly reinstalling Appleworks.   If it crashes, the something is wrong with your Rosetta install.  Reinstalling Rosetta is described here:

    http://docs.info.apple.com/article.html?path=Mac/10.6/en/27987.html

  • 5. Re: Appleworks crash
    Bernard Stay Level 3 Level 3 (570 points)

    Many thanks. Rosetta seemed OK so I reinstalled AW (6.2.9). All's well touch wood. I've had treouble with AW on Intel before. Do you think it's a practicle proposition? All my life's on AW - it would be such a bore to remake everything.

  • 6. Re: Appleworks crash
    a brody Level 9 Level 9 (63,295 points)

    As long as you don't plan on upgrading past 10.6.8, it is practical.   Once you do, you'll have to seek alternatives, since there is no Rosetta in 10.7 and up, and Macs whose internal components changed by Apple outside of RAM, hard drive, or optical drive on and/or after July 20, 2011 may not be able to run 10.6.8 or earlier. 

  • 7. Re: Appleworks crash
    MlchaelLAX Level 4 Level 4 (1,745 points)

    If you do decide that you need Lion, but must continue with Appleworks, and want concurrent access, consider Snow Leopard (and Rosetta) installed into Parallels 7 in Lion:

     

    Lion+Snow_Leopard_in_Parallels.jpg

     

    Full installation instructions here:

     

    http://forums.macrumors.com/showthread.php?t=1365439

  • 8. Re: Appleworks crash
    Jeff Kelleher Level 4 Level 4 (3,015 points)

    As far as I can tell, AppleWorks is not a top priority of Apple. This is pure speculation, but it's based on the fact that AW has not been updated for many years, and the iWork suite suite has been around for a while now. For better or worse, Apple seems to move forward and  abandon old hardware and  software at some point, and I think that point is really really soon (or already past) for AW. I'm pretty sure iWork will open old AW files, so your most reliable option may be to spend $60 or so and get iWork.

    http://www.apple.com/support/appleworks/faq/

    http://www.apple.com/iwork/?siclientid=6381&sessguid=e2528ff8-38a7-46b1-addf-d2d 22d7910b1&userguid=e2528ff8-38a7-46b1-addf-d2d22d7910b1&permguid=e2528ff8-38a7-4 6b1-addf-d2d22d7910b1

  • 9. Re: Appleworks crash
    a brody Level 9 Level 9 (63,295 points)

    iWork will read old presentation, spreadsheet, and word processing documents from Appleworks, but not Draw, Paint, nor Database.   The link in "alternatives" in my previous post is in my user tip on what you can use in its place.  I suggest reading it before speculating.

  • 10. Re: Appleworks crash
    a brody Level 9 Level 9 (63,295 points)

    There are also methods of doing this with VirtualBox-4.1.0-73009-OSX.dmg  the only two question remain are will VirtualBox or Parallels continue to support this indefinitely on newer Macs that don't have Snow Leopard installer discs?    Snow Leopard also as a client may not be licensed to run in virtual environments, but Server is.  And I'm not sure about the difficulty of installing Server, or its compatibility with Appleworks.   So you have to consider those factors too.

  • 11. Re: Appleworks crash
    MlchaelLAX Level 4 Level 4 (1,745 points)

    a brody wrote:

     

    ...the only two question remain are:

     

    1.  will VirtualBox or Parallels continue to support this indefinitely on newer Macs that don't have Snow Leopard installer discs?   

     

    2.  Snow Leopard also as a client may not be licensed to run in virtual environments, but Server is...

     

    1.  "Necessity if the Mother of Invention" - When my iMac G5 died last Fall, I replaced it with the mid-2011 Mac Mini, which only comes with Lion (although there is another thread on this site that details how to "downgrade" that machine to Snow Leopard, an option I personally was not interested in achieving).

     

    There are always questions about the future.  As I note in my Cautionary Notes #3 (located two posts after my installation instructions):

     

    "It has been expressed to me that this solution for installing Snow Leopard in Parallels 7 in Lion may be "broken" by future updates by Parallels with the possibility of no Parallels technical support for Snow Leopard. My environment has worked flawlessly from late September, 2011 through all of my updates through the April 5, 2012 (Build 7.0.15094 Revision 749908) Parallels 7 update. IF YOU ARE CONCERNED ABOUT THESE ISSUES: you should installMac OS X Snow Leopard Server into Parallels 7 as an alternative."

     

    The whole point here of using Snow Leopard/Snow Leopard Server in Parallels 7 is to gain access to Rosetta, so that, in this case, Appleworks will run.  Will Parallels "X" work with Snow Leopard/Snow Leopard Server when the successor to Mountain Lion is introduced?  Today, no one can say for sure.

     

    If not, the OP is no worse off than he is now with Appleworks not running in Lion, and is much better off, for the additional time that he was able to gain access to his AppleWorks files, utiling his "today's" hardware and his "today's" version of OS X Lion (which will presumably continue until the hardware dies).

     

    Another consideration with using modern "equivalents" to AppleWorks, is that some files will translate but require a considerable amount of "fix-it" work to regain close to 100% of the functionality that AppleWorks gave to it.  For example, one AppleWorks user who now utilizes my Snow Leopard in Parallels 7 solution in Lion is a professional landscape photographer who owns legacy film preparation/scanning hardware with software that will never be updated for Intel (and hence always require Rosetta to run).  He also expressed that:

     

    "I depend on some legacy PPC only software for my business – software which will never be upgraded to Universal or Intel versions and for which there are no substitutes or alternatives.:  Many high grade film scanners were long ago discontinued, or the manufacturers have exited that business. I also have many old AppleWorks drawing documents which cannot be opened in Pages. The Lion compatible (Intel) versions of some essential utilities for my Epson 4880 printer were released by Epson last December (Epson LFP Remote Panel and Epson Printer Watcher), but these updates are missing many of the useful functions of the previous PPC versions. A fully functional Intel version of the software for my i1 Display 2 colorimeter hardware, used to calibrate monitors, won't be available until September... "

    and he has been very happily using this solution for his post-Lion problems:

     

    https://discussions.apple.com/message/18501036#18501036

     

    I have also experienced similar problems with translation of some of my 2004 Excel charts into 2011 Excel, and being able to access these files in Microsoft Excel 2004 eliminates this problem for me.

     

    2.  It is a common "Urban Myth" that using Snow Leopard in a virtualized environment in Lion violates the Snow Leopard EULA.  There is no point in continuing that debate here, suffice it to say that no one has been able to point to any official statement by Apple in writing that supports the position that the end-user has such a prohibition.

     

    More importantly, for whatever reasons that are between them and Apple (and which are not shared with the public at large), the virtualization companies do not afford the end-user a direct option to install Snow Leopard.  My solution continues to work with all available updates to Parallels 7, and again those concerned about this issue should use Snow Leopard Server instead of Snow Leopard.

  • 12. Re: Appleworks crash
    Bernard Stay Level 3 Level 3 (570 points)

    I am grateful to all for the many suggestions and I will revisit them all anon. However at present I am very happy with my iMac and with Snow leopard. My main concern is whether I can hope to keep both of these (and in particular AW) going for the foreseeable future. I'm 78, my 10 year old G4 with Leopard (and two HDs) is still going. I have full external bootable backup systems for both computers and I am hoping that bewteen the G4 and my (seldom used) iMac these will see me out (not that I'm thinking of departing any sooner than I have to!)

  • 13. Re: Appleworks crash
    a brody Level 9 Level 9 (63,295 points)

    With any machine past 4 years of age, you have to keep up the PRAM battery every 4 years or so.   Glad to hear you have bootable backups for both systems, just remember, to always keep at least separate two copies of your data at all times.  A second backup for each system will ensure that is the case in event the system dies.  Verify the backup remains bootable every so often, to ensure you don't have to replace it anytime soon.   Media for older machines will become harder to replace as time goes on.   If you are using one of those Newertech Voyager cases, you can keep up your SATA hard drives indefinitely.  Hopefully SATA won't be replaced anytime soon.

  • 14. Re: Appleworks crash
    Bernard Stay Level 3 Level 3 (570 points)

    Thanks. PRAM battery recently replaced. I also have a spare power supply. "Newertech"  "SATA" ?

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