The extrenal drive has to be on and ready every time before you start iTunes. If it is not ready when iTunes starts, iTunes will not find it and then look instead at the default location for iTunes (usually the C:\ drive).
Also, that extrenal drive must have the same drive letter each time too. So if it was drive F:\ when you told iTunes where to look, it must be drive F:\ every time. Windows XP may give it a different drive letter, especially if any other USB device is plugged in. So if your printer was on (and had been given drive:\D), and your external drive therefore became drive E:\, but the next time you start iTunes, the printer is not connected, then the external drive would become drive D:\.
iTunes looks on E, doesn't find a Library and so therefore looks at drive C:\. Hey presto, an empty library.
I don't believe mounting the hard drive should be necessary, unless you have several external drives and want your computer to recognise them as folders, rather than drives. I've never had to mount a hard drive, ever. If you don't know how to do it, then it shouldn't be necessary now.
- Prepare iTunes so that it can see the external drive.
- Make a note of which drive-letter the external drive has been allocated. (Look in Windows Exploer)
- Look at the file location for a song. Make sure it plays (and therefore that iTunes has found it). Highlight it and select File/Get Info/Summary>Where: and make a note of the drive letter for that song.
- Close and shut down the computer.
- The next time you turn the computer on again, connect the external drive
- Before you start iTunes - check the external drive in Windows Explorer. Is it ready, does it have the same drive-letter that it had last time? Can you go into the drive and see the files on it?
- Once you can, start iTunes. (If the drive lettter has changed, you need to work out why before going any further.)
- If iTunes fails to find your external drive, you need to check where iTunes is looking for your Library.
- Select the same song you checked before (presumably iTunes can no longer find it). Follow the procedure for locating it. You should be able to see where iTunes thinks the file is. It's the drive that counts. Which drive letter is iTunes looking at? Is it the same one that it was previously (which should also be the same one that the drive has now).
What happens, which step do you have problems with?
Message was edited by: the fiend
I don't think your suggestion is the solution.
Not in your case, it would appear. But what I said still applies and is relevant for anyone using Windows XP with an external drive, as is UltimateRebob. But since UltimateRebob hasn't replied to my second post, ...
Note what Chris CA has asked, is that relevant to you?
I am having a similar problem. I moved my itunes library to an external hard drive
What exactly did you move and how?
You copied the entire iTunes folder (which is the library) and held Shift when launching iTunes then Choose library... and selec tthe iTunes folder ont he external?
If not, you moved only the media and not the library.
My problem is that it is asking me to "Erase and Sync" my iPhone or iPad since it detects it as a new library...any way around this?
Just move the current library (not only the emedia) and use it.