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Comment box on CNN.com not showing using Safari

511 Views 6 Replies Latest reply: Aug 27, 2012 2:42 PM by xxxray RSS
xxxray Calculating status...
Currently Being Moderated
May 31, 2012 7:50 PM

When using Safari 5.1.7 the comment box when replying to a commen does not appear on CNN.COM.  It's fine on Firefox, so I guess it's a Safari problem.  Anybody experiencing this?

  • Carolyn Samit Level 10 Level 10 (84,160 points)
    Currently Being Moderated
    Jun 1, 2012 1:16 AM (in response to xxxray)

    Hi...

     

    Make sure Java is enabled.

     

    From your Safari menu bar top of your screen click Safari > Preferences then select the Security tab.

     

    Select:  Enable Java

     

    If that box was already selected, back to Safari > Preferrences then select the Privacy tab.

     

    Click:  Remove All Website Data

     

    Quit then relaunch Safari. Try CNN.

  • Carolyn Samit Level 10 Level 10 (84,160 points)
    Currently Being Moderated
    Jun 1, 2012 12:38 PM (in response to xxxray)

    Try deleting the cache associated with Safari.

     

     

    Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder

     

    Type this exactly as you see it here:

     

    ~/Library/Caches/com.apple.Safari/Cache.db

     

    Click Go

     

    Move the Cache.db file to the Trash.

     

    Quit then relaunch Safari. Try CNN.

  • Neto1987 Calculating status...
    Currently Being Moderated
    Aug 27, 2012 2:00 PM (in response to xxxray)

    Hey xxxray,

    I know you posted this a few months ago, but I am having the SAME problems. I posted the same question a few days ago an the only one that answered so far was Carolyn Samit, unfortunately her advice was also a no-go for me. So I am having the EXACT same problem as you. And when I reply to others it doesn't work. In some articles you can comment or reply, but thats because some articles on cnn (which is a very few of them) use a different commenting system for some reason.

     

    However, since you posted this a few months ago, I wonder if you ever ended up getting it fixed? Because if you did, I'd love to know how you did it.

     

     

    Thanks man.

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