Skip navigation

iChat users can't see me in Messages

1062 Views 12 Replies Latest reply: Jun 2, 2012 2:56 PM by Ralph Johns (UK) RSS
lostsatellites Calculating status...
Currently Being Moderated
May 31, 2012 9:46 AM

This last week my friends using iChat can no longer see me as active in their buddies list when I'm logged in and active in Messages. I'm not set to invisible, and after chatting them they can respond, but not send files, etc. I also have my Google Talk account in Messages and that works fine. All of my prefs show that my AIM account—the account that was previously working in Messages—is active and available.

MacBook Pro, Mac OS X (10.7.4)
  • Ralph Johns (UK) Level 9 Level 9 (66,805 points)
    Currently Being Moderated
    May 31, 2012 2:29 PM (in response to lostsatellites)

    Hi,

     

    I would double check by doing the following.

    In Message Menu > Preferences > General Section un-tick the item about colllecting the Buddy list into one List.

     

    Then check each and every Buddy List Status Mesasges drop down.

    Check that NONE are set to Invisible

    Check that none have the last line about Making all Statuses the same ticked.

     

    Then change the AIM Buddy List to have a Status Message that is different to anything set.

    AN Away message such as the "On the Phone" one or a New Saved Custom one would be good.

     

    If your Buddies can see that then try "Available" again.

     

    If that does not work, actually set it to Invisible - shut down Messages and then restart it before Changing the Status to Visible again.

     

    Double check that you have no other login on any device or app that might be sending AIM different info.

    This includes using a web Browser to Login somewhere like AIM settings and not specifically Logging out  (this can then last two weeks)

     

     

     


    10:29 PM      Thursday; May 31, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.7.4),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Ralph Johns (UK) Level 9 Level 9 (66,805 points)
    Currently Being Moderated
    May 31, 2012 2:48 PM (in response to Ralph Johns (UK))

    No Problem

     

    Thanks for the Points  Solved tick

     

     


    10:48 PM      Thursday; May 31, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.7.4),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

     

    Message was edited by: Ralph Johns (UK)

  • will sofla Calculating status...
    Currently Being Moderated
    Jun 2, 2012 7:36 AM (in response to Ralph Johns (UK))

    I'm having the same visibility problem with Messages; from the menu bar, Messages/My Status shows Available, but the chat icon bubble in my my menu bar shows Offline, which is how I'm being seen.

     

    Lots of tips you've shared are based on the Buddy List, but since switching to Messages, everyone I message is a contact. I don't have any Buddies, and my contacts don't show up as Buddies, so any Buddy funtionality isn't available (like screen sharing). These options are simply greyed-out in my menu bar pull-downs. Lots of them.

     

    I think this is creating the Offline appearance to my friends. Here's my query — can I make my contacts Buddies, to regain that functionality? I'm not using AIM or Yahoo or any other service, because everyone I talk to is pure Mac (nice, right, lol?). Mobile Me is disabled on my system. Any thoughts?

  • Ralph Johns (UK) Level 9 Level 9 (66,805 points)
    Currently Being Moderated
    Jun 2, 2012 12:28 PM (in response to will sofla)

    Hi will sofla,

     

    Were you using iChat before ?

    If you were then you would be using either AIM or Jabber as your service  (Certain Apple IDs can be valid AIM Screen Names)

     

    So you are saying that in Messages > Preferences > Accounts there are only two accounts listed ?

    The iMessage Apple ID one and the Bonjour One.

     

    However I did disable all my Buddy Lists in Messages and the Menu Bar icon drop down menu does read that I am Off Line.  (but then again I am for this iChat side of things as no Buddy list is logged in)

     

    I am still able to accept iMessages from my Phone and send them from Messages on the Mac.

     

    In this state my Messages menu > My Status is s greyed out set of Status Message options although the Available one is Ticked (i.e. It is not really active)

    Screen Shot 2012-06-02 at 20.22.02
    Uploaded with Skitch!

     

    If the people that were Buddies in iChat are using your Apple ID (@Mac.com or @me.com) as a Screen Name in a Buddy list they will not see you On Line.

     

    In this sense your Apple ID (If is does end @mac.com or @me.com) can be doing three things

    An Apple ID, a Valid AIM Screen name and an iMessages ID  (In some cases it may even be a valid email address)

     

    The Apple ID I use for the iMessages part is also a Valid AIM name so it is entered in the Messages Menu > Preferences > Accounts as such (ie. twice).

     

     

     

     


    8:28 PM      Saturday; June 2, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.7.4),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • will sofla Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 2, 2012 2:11 PM (in response to Ralph Johns (UK))

    Yes! Message/Preferences/Accounts only has my Apple ID and Bonjour accounts (I deleted the AIM account when I installed Messages, with the thinking, "Okay, we'll all be using Macs, so why keep AIM?"

     

    I've realized (and help me here) that Message and iMessage are two distinct things:

     

    Messages, to operate like iChat, is going to have to use AIM accounts; and,

    iMessage is simply text message syncronization (ergo, the status visibility issues)

     

    iMessages functionality isn't important to me; I prefer "chatting" on my desktop, and texting from my iOS devices. I'm going to try reactiving the AIM accounts, and using the AIM accounts of my contacts, and see if that alleviates the status issue.

     

    On a side note, I work with my laptop, iPad and iPhone all in close proximity. The constant notifications of iMessage are beyond distracting; it's why I had uninstalled this app almost immediately after the beta was released. Here's hoping AIM access might solve that problem, too.

     

    Thanks for your help, Ralph, and for all the advice and info you offer us here on the forums :-)

  • will sofla Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 2, 2012 2:17 PM (in response to Ralph Johns (UK))

    And how can I throw you some points for helping? :-)

  • Ralph Johns (UK) Level 9 Level 9 (66,805 points)
    Currently Being Moderated
    Jun 2, 2012 2:38 PM (in response to will sofla)

    Hi,

     

    It is more like this:-

     

    Messages in the name of the App

    It can do IMs just like iChat used to and it can do iMessages to the iOS 5 devices.

     

    So...

    If yo have an Apple ID it could be used as the iMessages Account name (now Top of the List in the Messages accounts list)

    And it can be "kept" as an AIM Login with said Buddy List.

     

    You do need this if you want 10 way Audio Only Chats or 4 way Video Chats  or Screen Sharing (only Possibly with Buddies and not Contacts - although they may in fact be the same people)

     

    IF you are iMessaging someone, you are using your Address Book and the Apple IDs and iPhone Numbers rather then their Screen Names (from the  Blue iCon  Drop Down > Contacts options as opposed to the Buddies option)

    Screen Shot 2012-06-02 at 22.23.17
    Uploaded with Skitch!

     

    This does mean that although iMessaging extends contacts to iPhones and iPads it does not take with it all the other iChat Features with it.

    However as you point out it does Synchronise those messages across those devices you use and the Messages Beta (A bit like iPhoto and PhotoStream)

     

    The first release of the Messages beta  allowed you to grab all the "history" of any Chat via Buddy List or Contact list.

    So where I have iChats saved going back to 2004 with some Buddies these were all grabbed and put in the "Previous Chat" part of the Messages window and I could - eventually - scroll back to 2004.

     

    Mostly it depends on what the chats are about as to whether you really want several years of "history" showing up.

    Apple modified it based on most people seeming complaining about it rather than giving us an On and Off option.

     

    Remind me what sort of Notifications you are getting ?

    The settings in Messages menu > Preferences > Alerts can change the sounds linked to certain actions the app is doing.

     

     

     

     

     


    10:38 PM      Saturday; June 2, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.7.4),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Ralph Johns (UK) Level 9 Level 9 (66,805 points)
    Currently Being Moderated
    Jun 2, 2012 2:43 PM (in response to will sofla)

    HI,

     

    You can't.

     

    The Original Poster, Lostsatillites is the only person who can award points in this thread.

     

    When  you are the Original Poster you have the option of making it a Question or Not.  (you have about 15mins to change your mind after posting)

     

    Question get the options to mark a Questions as Helpful or Correct.

    Helpfuls get 5 points and Corrects get 10

     

    If you happen to come across the answer via trial and error or somewhere else and not from the answers in replies, you can mark your own post that has that info but you don't get points yourself.

     

     


    10:43 PM      Saturday; June 2, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.7.4),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

    u

  • will sofla Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 2, 2012 2:46 PM (in response to Ralph Johns (UK))

    :-) All starting to make sense. My hangup was mistaking the two — Messages and iMessage — as the same thing. Now I'll be able to set this up to my liking :-)

     

    The notifications I'm talking about — maybe the correct term is alerts. Through iMessage, if some send me a text, first I'll see it on my laptop, then my iPad will chime with an alert box, then my iPhone will chime with an alert. For every single individual comment, lol. Yesterday, I had three conversations going, and the constant chiming and ringing was beyond insane. Sure, I know I can mute the iOS devices, or set them to vibrate; even change the alert style, but it seems silly to do that then change back when I'm away from my laptop.

     

    Now, I think I can just chat with people via my AIM account, disable my Apple ID, and things will be just like they were with iChat, which was perfect for my day-to-day needs.

     

    Much thanks, again, for the clarification!

     

    p.s. Hope you're enjoying the Jubiliee weekend — it's getting great press here across the pond!

  • will sofla Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 2, 2012 2:48 PM (in response to Ralph Johns (UK))

    I'd like to see you get some points! I'm going to open as a new question, and if you'd be kind enough to repost your reply, I'll point you up!

  • Ralph Johns (UK) Level 9 Level 9 (66,805 points)
    Currently Being Moderated
    Jun 2, 2012 2:56 PM (in response to will sofla)

    Hi,

     

    Yes the iMessages side could do with some sort of Priority setting that allows alerts and such to drop out.

     

    Any Jabber app (and now iChat 6/Messages too) have an option to set a Priority.

    What you do is set it higher for devices that log in later.

    So the Phone for instance has the lowest.

    Your work computer is next highest so it gets the messages when it is On so you don't have to turn the Phone Off

    Your Home computer has the highest so it "grabs" the messages even if your work computer is left on for some reason.

     

    The Problems with iChat 4 and 5 in this respect is that whatever the priority actually is it is the same a as a GoogleMail web Mail Login which also has the Chat option on it.

    This tends to lead to a partial log out as the last Login is then used.

    It does not kick you off line as such but chats move to the new Login.

     


    10:56 PM      Saturday; June 2, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.7.4),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.