HT201303: Security and your Apple ID
Learn about Security and your Apple IDQ: Someone has hacked my account and changed my security questions. How do I change these questions to my own security questions and ... Someone has hacked my account and changed my security questions. How do I change these questions to my own security questions and answers? more
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Helpful answers
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Jul 1, 2015 6:26 AM in response to CarolineNIby sabinefromchula vista,What is the answer to this question? I find my security questions changed with no option to change them!
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by King_Penguin,Jul 1, 2015 7:08 AM in response to sabinefromchula vista
King_Penguin
Jul 1, 2015 7:08 AM
in response to sabinefromchula vista
Level 10 (133,599 points)
iTunesIf you aren't getting the reset link on the Password & Security section of your account on http://appleid.apple.com then you don't have a rescue email address on your account (an alternate email address is different), you will have to contact Support in your country to get the questions reset : Contact Apple for help with Apple ID account security
When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID