sgtphil
Level 1 (4 points)
Desktops

Q: Netflix won't accept my ID and password?

I have just added the Apple TV to my TV.  When I tried to sign in to Netflix using the ID and password that I use on my entire collection of devises, iPhone, iPad, iBook, iMac 27", iMac 20" will all connect to Netflix, but Netflix won't accept my  Apple TV.  No error codes, just won't recognise the same ID & PW!!

 

This really ticls me off!!

AppleTV 2

Posted on May 31, 2012 7:18 AM

by sgtphil,Solvedanswer
sgtphil sgtphil
Level 1 (4 points)
Desktops
A:

After 2 calls to NetFlix with no solutios and 1 call to Apple with a solution which fixed the login and password with Netflix completely.  Apple very carefully guided me through resetting the WiFi channels to correct potential interference with other neigborhood WiFis.

 

This fix is very specific to ones neigborhood.  The thing I learned that most should know about is the power of the System Information under About This Mac.  Once in the System Information, go down the list to Wi-Fi and click it.  It may take a few seconds, but your Mac see all your neigboring Wi-Fis, even the very weak signals and reports the Signal / Noise (S/N) of each. I was flabergased by this encreadible list of 14 WiFis close by. 

 

Apple had me read the Channel of these and the S/N and then had me change the channel of my 2 WiFi Networks on my Airport Extreme. This worked! 

Posted on Jun 3, 2012 1:58 PM

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sgtphil

Q: Netflix won't accept my ID and password?

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  • Helpful answers

  • by sgtphil,Solvedanswer

    sgtphil sgtphil Jun 3, 2012 1:58 PM in response to sgtphil
    Level 1 (4 points)
    Desktops
    Jun 3, 2012 1:58 PM in response to sgtphil

    After 2 calls to NetFlix with no solutios and 1 call to Apple with a solution which fixed the login and password with Netflix completely.  Apple very carefully guided me through resetting the WiFi channels to correct potential interference with other neigborhood WiFis.

     

    This fix is very specific to ones neigborhood.  The thing I learned that most should know about is the power of the System Information under About This Mac.  Once in the System Information, go down the list to Wi-Fi and click it.  It may take a few seconds, but your Mac see all your neigboring Wi-Fis, even the very weak signals and reports the Signal / Noise (S/N) of each. I was flabergased by this encreadible list of 14 WiFis close by. 

     

    Apple had me read the Channel of these and the S/N and then had me change the channel of my 2 WiFi Networks on my Airport Extreme. This worked! 

  • by HACKINT0SH,

    HACKINT0SH HACKINT0SH Jun 3, 2012 5:55 PM in response to sgtphil
    Level 5 (5,774 points)
    iLife
    Jun 3, 2012 5:55 PM in response to sgtphil

    IIRC the main cause of this problem, is when people enter passwords on the remote app, and instead of hitting the return key at the end, they click on the submit button.

  • by Alan Porterfield,

    Alan Porterfield Alan Porterfield Jul 4, 2012 5:07 AM in response to HACKINT0SH
    Level 1 (0 points)
    Jul 4, 2012 5:07 AM in response to HACKINT0SH

    Thanks for posting this. Once i used the return key on my ipad remote app and stopped trying to "click" the submit button it worked. Probably just a bug that will get fixed in the next update.

  • by johnmcc25,

    johnmcc25 johnmcc25 Jul 31, 2012 2:50 PM in response to Alan Porterfield
    Level 1 (0 points)
    Jul 31, 2012 2:50 PM in response to Alan Porterfield

    This worked for me too. Thank you.

  • by Bavarian713,

    Bavarian713 Bavarian713 Sep 16, 2012 5:27 PM in response to HACKINT0SH
    Level 1 (0 points)
    Sep 16, 2012 5:27 PM in response to HACKINT0SH

    it worked...thank you so much

  • by tmillcon,

    tmillcon tmillcon Mar 16, 2013 6:01 AM in response to HACKINT0SH
    Level 1 (0 points)
    Mar 16, 2013 6:01 AM in response to HACKINT0SH

    Thanks for the fix. I was struggling with that for a few days before I found your post.

  • by Wilbo85,

    Wilbo85 Wilbo85 Aug 8, 2015 12:34 PM in response to sgtphil
    Level 1 (0 points)
    Aug 8, 2015 12:34 PM in response to sgtphil

    I've also just realized that some of the sign in's do not work through the remote app - period. I tried and tried my usernames and passwords in several different applications with the remote app and nothing took. AS SOON AS I SWITCHED BACK TO THE APPLE TV REMOTE to login to those same apps, everything worked like a charm.

     

    Just FYI

  • by EuroVegan,

    EuroVegan EuroVegan Aug 6, 2016 4:19 PM in response to HACKINT0SH
    Level 1 (4 points)
    Aug 6, 2016 4:19 PM in response to HACKINT0SH

    Thank you!!!