Currently Being ModeratedJun 7, 2012 11:43 AM (in response to TvGreen)
See if the following link helps.
Frozen or unresponsive iPhone:
Currently Being ModeratedJun 7, 2012 11:52 AM (in response to Viscosity)
Tried all that and it brought me here.
Currently Being ModeratedJun 7, 2012 1:15 PM (in response to TvGreen)
:Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. http://support.apple.com/kb/HT1808
Then you can restore your phone: http://support.apple.com/kb/HT1414
Currently Being ModeratedJun 7, 2012 1:21 PM (in response to Jim VanLeeuwen)
Thanks Viscosity and Jim for all your help but this also doesn't work
Currently Being ModeratedOct 17, 2012 9:42 AM (in response to TvGreen)
TvGreen the exact same thing happened to my iPhone - did find away to fix it?
Currently Being ModeratedOct 17, 2012 10:08 AM (in response to Braves76)
I am having the exact same problem Mine is a iphone 4 ...I've tried everything and all I get is the apple logo...Can't turn if off. I have restored it as a new phone and itunes recognizes it but it won't sync it properly...stops syncing half way through.
Currently Being ModeratedMar 15, 2013 9:45 PM (in response to TvGreen)
First you should try all the reset method here: iPhone 4: How to Hard Reset on iPhone With Picture and Video.
If it still doesn't work then you should try the restore method. But the restore method will cause you to lose all the data. Great article from Apple support here: http://support.apple.com/kb/ht1414.
Currently Being ModeratedMar 18, 2013 12:24 PM (in response to johnjahn)
i tried to hard reset it works but it just stays to the apple logo