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All replies
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Helpful answers
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May 7, 2012 5:08 AM in response to Stephanie2706by Ingo2711,Did you try this, copied from iPod nano (6th generation): Hardware troubleshooting
Display shows a white screen
- Try putting the iPod into disk mode:
- Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
- When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
- While the device is in disk mode, sync it to iTunes and try to restore.
- Try putting the iPod into disk mode:
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Jun 7, 2012 9:04 PM in response to Ingo2711by ronaldfrafroya,I also have the same problem, but for me, it is impossible to put my ipod into disk mode, i restart the device, press the two volumen buttons and then nothing happens, i get the same black screen, then i have to restart it, get the white screen and try again to do disk mode and nothing, i am also running out of warranty so, this is driving me crazy,,
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Sep 1, 2012 7:46 PM in response to Ingo2711by elhombre25,Same problem here and the solution doesnt work...
I already did a restore but its still the same.
This is a replacement ipod nano unfortunately my apple care has expired. Most of the time im just using the iPod nano as my pedometer.
Hope Apple has an official Fix on this issue.
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Sep 1, 2012 7:50 PM in response to Stephanie2706by stevejobsfan0123,Try letting the battery drain.
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Sep 3, 2012 2:22 AM in response to stevejobsfan0123by rctio25,hi Stevejobfan0123,
I left my ipod for 2 weeks turned ON (with white screen). Then it went dead by itself.
Turned on nothing happened, so I Assumed it properly drained the battery.
Charged it and followed ingo2711 procedure but it didnt work. I already restore the the os from iTunes.
Status is still the same. Now it wont turn on.. No white screen its totally dead even if connected directly from outlet.
Using my iPod Nano as Pedometer. Need your help guys!
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Sep 3, 2012 7:53 AM in response to rctio25by stevejobsfan0123,Unfortunately, it seems like you have a hardware issue. Take it to Apple for replacement (free if you still have warranty (bought it less than a year ago or bought AppleCare)).
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Jan 21, 2014 7:14 PM in response to Ingo2711by Basil.FP,How long after holding both vol buttons before it enters disk mode? I held mine down for over 30 secs - nothing :-(
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Jan 21, 2014 7:37 PM in response to Basil.FPby stevejobsfan0123,Do you have a 6th generation iPod (square-shaped) like the OP does?
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Jan 21, 2014 9:12 PM in response to stevejobsfan0123by Basil.FP,Yes, I wouldn't have posted here if I didn't