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java unavailable or not installed

4915 Views 19 Replies Latest reply: Dec 13, 2012 11:14 AM by YukonFrost RSS
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Steven Carriere4 Calculating status...
Currently Being Moderated
Jun 9, 2012 10:30 AM

This is the message I get when I try to open a secure site used for work. Software is up to date. It's the 1st time it has happened and I accessed this site prior to having my hard drive replaced. Any ideas?

A1224, Mac OS X (10.5.2), First time to Mac
  • X423424X Level 6 Level 6 (14,190 points)
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    Jun 9, 2012 10:52 AM (in response to Steven Carriere4)

    Have you turned java off?  Open your Java Preferences (in Utilities) and click Restore Defualts to turn it back on if it was off (checkboxes in the General tab are unchecked if it is off).

  • X423424X Level 6 Level 6 (14,190 points)
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    Jun 9, 2012 11:59 AM (in response to Steven Carriere4)

    Is java enabled in your browser?  For example, Safari preferences, Security, Web content.

     

    Java is very rarely needed in a browser so maybe you have it turned off.  This is not to be confused with javascript which you must keep on.

  • X423424X Level 6 Level 6 (14,190 points)
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    Jun 9, 2012 12:42 PM (in response to Steven Carriere4)

    Never heard of JavaDisabler and I certainly don't have it on my 10.6.5 system.

     

    The only other thing I can think of is maybe the site you are trying to use doesn't like Safari or any other browwser running on a mac.  Try another browser like firefox or try changing the user agent to make the site think you are using internet explorer.

     

    In safari preferences, advanced, there's a checbox near the bottom to show the develop menu.  Check that and in the Develop menu in the menu bar is the User Agent menu item from which you can make the receiver think you are using one of the specified browser you select from the list.

  • X423424X Level 6 Level 6 (14,190 points)
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    Jun 9, 2012 1:25 PM (in response to Steven Carriere4)

    Glad you posted the site.  Here's what I discovered.

     

    It is a function of the browser, whether you can accept security certificates, and whether java applets are permitted to be launched.

     

    Firefox displayed the white page you said you saw.

     

    Camino hung up on the security certificate stuff or launching the applet.

     

    Safari, Opera, OmniWeb, and iCab all apparently successfully accessed the site (I guess).  They each wanted approval of a security certificate from Oracle.  Each displayed a gray box in the browser window and the java applet launched its own window with a login request:

    screenshot_1.jpg

     

    The window title containing that login was "Oracle Developer Forms Runtime - Web".

     

    (yes, I collect browsers sort of like stamps)

  • X423424X Level 6 Level 6 (14,190 points)
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    Jun 9, 2012 1:35 PM (in response to Steven Carriere4)

    Correction, all my browsers work: Safari, Firefox, Opera, OmniWeb, Chrome, and iCab.  I didn't have hava enabled in the browsers that failed.  Once enabled they worked too.

     

    So maybe you are having a security certificate handling problem.  Check the browser preferences.

  • X423424X Level 6 Level 6 (14,190 points)
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    Jun 9, 2012 2:20 PM (in response to Steven Carriere4)

    I am not really sure what you have to do to get around this.  Two general ideas are,

     

    1. Safari preferences, Security, check checkbox at bottom about "Ask before sending a non-secure from from a secure website".

     

    2. Open the Keychain Access (in Utilities) and look around to see if somehow there's already  a certificate for the site that is somehow causing the problem and delete it.  Not sure what name you need to look for ("Oracle"?)

  • X423424X Level 6 Level 6 (14,190 points)
    Currently Being Moderated
    Jun 9, 2012 2:24 PM (in response to Steven Carriere4)

    Your browser does not appear to support iFrames.<br />

    Please click this link to access the

    BCeSIS application: <a href="balance.html">BCeSIS</a>.

     

    I found this in the error console.

     

    Maybe safari on leapord doesn't.  I don't know.  Have you tried other browsers?

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