Currently Being ModeratedJun 6, 2012 5:23 PM (in response to Queen Elizabeth I)
Tough to tell, & I don't see it on their supported Scanners page, but it suppots more Scanners tan anything else, I try anolder version of the Free one to see if it works...
Currently Being ModeratedJun 9, 2012 4:12 PM (in response to BDAqua)
Thanks. This did help, but it didn't solve the problem. I am able to scan using VueScan (yea!), but I have no intention of purchasing software when I already have software that should work. So, there is clearly still some sort of communication issue, as HP Scan, Image Capture, and Preview still do not recognize that there is a scanner device attached. Still troubleshooting...
Any suggestions on some decent freeware?
Currently Being ModeratedJun 9, 2012 4:27 PM (in response to Queen Elizabeth I)
You get to use VueScan for as long as you want before you buy it, so we recommend you test it before you buy it to make sure it meets your needs.
All sales are final and there are no refunds.
Isn't this a bit harsh? Naah I actually prefer to solve problems, and if I offer refunds, people give up too easily. If I can't solve your problem after you send a few Problem Reports (see above), I'm happy to give a refund.