HT1600: Apple TV (1st generation): How to update Apple TV software

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seanfrommt

Q: "Restoring to factory condition failed."  What do I do now?

I have an appletv first generation.  It seems to be locked in the restart, run diagnostics and restore to factory condition setting.  I have tried all three and none have worked. I believe I have all software updated.  The appletv also does not show up in my itunes on my macbook pro.  I have tried unplugging everything and restarting everything as well. 

 

Does anyone have any suggestions?  Is there a manual restoring that can be done? 

 

Thanks for your time.

Sean from MT

Apple TV, Mac OS X (10.5.8)

Posted on Jun 10, 2012 6:57 AM

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Q: "Restoring to factory condition failed."  What do I do now?

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