Skip navigation

HP Photosmart C4450 - Scanner not found

967 Views 4 Replies Latest reply: Jun 11, 2012 5:18 AM by Isleander RSS
kikitty Calculating status...
Currently Being Moderated
May 15, 2011 10:15 PM

Hopefully I am posting this in the correct area, this is my first time posting in support. I have previewed multiple other threads with similar scanning problems and it seems as though separate threads are always requested due to the individual nature of the problems. I've tried to use previous advice to fix my problem, but nothing has worked as of yet.

 

My HP Photosmart C4450 (C4400 series all in one) will not scan. The device works, as it will print and I can also scan to print. My USB slots are working - my iPod charges through them fine. But the computer states (MBP, 10.6.3, Snow Leopard) cannot find the printer.

 

I have uninstalled and reinstalled the software from the website, and updated the firmware patch. I've also verified and repaired permissions and restarted the laptop multiple times.

 

I did not have this issue before my machine went in for repair - I had the faulty graphics card replaced, and a new battery put in. But to be honest, I cannot recall if I had to scan at all after I did the initial Leopard upgrade - I may have only printed. But I see in the notices on Snow Leopard drivers that my machine should be included.

 

My error message, whenever HP Scan Pro crashes, is below. Any help is very appreciated, let me know if you need additional info. I'm driving myself up the wall with this silly thing.

 

 

Problem details and system configuration:

 

Process:         HP Scan Pro [31726]

Path:            /Applications/Hewlett-Packard/HP Scan Pro.app/Contents/MacOS/HP Scan Pro

Identifier:      com.hp.scanpro

Version:         ??? (7.4.5)

Code Type:       X86 (Native)

Parent Process:  launchd [102]

 

Date/Time:       2011-05-16 01:00:51.144 -0400

OS Version:      Mac OS X 10.6.3 (10D575)

Report Version:  6

 

Interval Since Last Report:          235305 sec

Crashes Since Last Report:           10

Per-App Interval Since Last Report:  371 sec

Per-App Crashes Since Last Report:   2

Anonymous UUID:                      00A1859A-DA82-422F-AF14-76A67CFC9E50

 

Exception Type:  EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

 

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread

0   com.apple.CoreFoundation          0x916dfc60 CFStringGetLength + 80

1   com.apple.CoreFoundation          0x916f4112 CFStringCompare + 18

2   com.hp.scanpro                    0x00018f4e CAiOScandestinations::UsesNewDestinationInfoStructure() + 52

3   com.hp.scanpro                    0x00019046 CAiOScandestinations::GetDestinationInfo(short, DestinationInfo*) + 50

4   com.hp.scanpro                    0x0002f16e -[Controller handleAiOPictureAppleEvent:withReplyEvent:] + 136

5   com.apple.Foundation              0x93a8f408 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 511

6   com.apple.Foundation              0x93a8f1cc _NSAppleEventManagerGenericHandler + 228

7   com.apple.AE                      0x97f81f58 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 166

8   com.apple.AE                      0x97f81e57 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 43

9   com.apple.AE                      0x97f81d61 aeProcessAppleEvent + 197

10  com.apple.HIToolbox               0x95943487 AEProcessAppleEvent + 50

11  com.apple.AppKit                  0x901b4372 _DPSNextEvent + 1420

12  com.apple.AppKit                  0x901b3976 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156

13  com.apple.AppKit                  0x90175bef -[NSApplication run] + 821

14  com.apple.AppKit                  0x9016dc85 NSApplicationMain + 574

15  com.hp.scanpro                    0x00002912 _start + 216

16  com.hp.scanpro                    0x00002839 start + 41

 

Thread 1:

0   libSystem.B.dylib                 0x94bafbd2 __workq_kernreturn + 10

1   libSystem.B.dylib                 0x94bb0168 _pthread_wqthread + 941

2   libSystem.B.dylib                 0x94bafd86 start_wqthread + 30

 

Thread 2:  Dispatch queue: com.apple.libdispatch-manager

0   libSystem.B.dylib                 0x94bb0b42 kevent + 10

1   libSystem.B.dylib                 0x94bb125c _dispatch_mgr_invoke + 215

2   libSystem.B.dylib                 0x94bb0719 _dispatch_queue_invoke + 163

3   libSystem.B.dylib                 0x94bb04be _dispatch_worker_thread2 + 240

4   libSystem.B.dylib                 0x94baff41 _pthread_wqthread + 390

5   libSystem.B.dylib                 0x94bafd86 start_wqthread + 30

 

Thread 3:

0   libSystem.B.dylib                 0x94bafbd2 __workq_kernreturn + 10

1   libSystem.B.dylib                 0x94bb0168 _pthread_wqthread + 941

2   libSystem.B.dylib                 0x94bafd86 start_wqthread + 30

 

Thread 0 crashed with X86 Thread State (32-bit):

  eax: 0xa01ca8cc  ebx: 0x916dfc21  ecx: 0xa01ca8e0  edx: 0x00000007

  edi: 0x00000065  esi: 0x00000000  ebp: 0xbfffef88  esp: 0xbfffef70

   ss: 0x0000001f  efl: 0x00010283  eip: 0x916dfc60   cs: 0x00000017

   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037

  cr2: 0x00000000

 

Binary Images:

    0x1000 -   0x208fe7 +com.hp.scanpro ??? (7.4.5) /Applications/Hewlett-Packard/HP Scan Pro.app/Contents/MacOS/HP Scan Pro

0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <5C229EB2-F7CA-A638-41B6-5755DE940108> /usr/lib/dyld

0x900ef000 - 0x90113ff7  libJPEG.dylib ??? (???) <EDA86712-F49C-760C-BE55-9B899A4A5D1B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib

0x90114000 - 0x9011bff3  com.apple.print.framework.Print 6.1 (237.1) <97AB70B6-C653-212F-CFD3-E3816D0F5C22> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print

0x9016c000 - 0x90a4bff7  com.apple.AppKit 6.6.5 (1038.29) <E76A05A6-27C6-DA02-0961-5C8EEDC5F0A7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x90a4c000 - 0x90ac6fef  com.apple.audio.CoreAudio 3.2.2 (3.2.2) <4EFE08C4-6F2B-D7F2-BD2B-3DFF26799B24> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x90b56000 - 0x90e76feb  com.apple.CoreServices.CarbonCore 861.6 (861.6) <D3D5D9F1-01ED-DCAD-6AA9-4ABE60C7A112> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore

0x90e77000 - 0x90e97fe7  libresolv.9.dylib 40.0.0 (compatibility 1.0.0) <03019DD7-993D-AC88-6636-179F92F315C4> /usr/lib/libresolv.9.dylib

0x90e98000 - 0x90ea6fe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <82B2C254-6F8D-7BEA-4C18-038E90CAE19B> /usr/lib/libz.1.dylib

0x90ea7000 - 0x90f44fe3  com.apple.LaunchServices 362.1 (362.1) <885D8567-9E40-0105-20BC-42C7FF657583> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices

0x90f45000 - 0x90f92feb  com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <87BA2C52-8451-F0E5-DCDE-E0B9E4D40405> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver

0x91688000 - 0x916bdff7  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <458E819A-4E3F-333E-28CE-671281B318D3> /usr/lib/libcups.2.dylib

0x916be000 - 0x916d6ff7  com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory

0x916d7000 - 0x91850ffb  com.apple.CoreFoundation 6.6.1 (550.19) <1E97FB1E-9E42-B8EB-E463-5C75315FDA31> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x91a34000 - 0x91a8fff7  com.apple.framework.IOKit 2.0 (???) <69E4FE93-376C-565E-650F-04FAD213AA24> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x91c09000 - 0x91c8bffb  SecurityFoundation 36840.0.0 (compatibility 1.0.0) <7DF69AD9-002E-EFE5-9A59-141DB14043F7> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation

0x91c9d000 - 0x91c9dff7  com.apple.Carbon 150 (152) <7C9B43FE-F6A1-3F7A-FE6E-2B607C602F14> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x91cd1000 - 0x91cecff7  libPng.dylib ??? (???) <929FE8EE-277D-F6EB-D672-E6F4CEBF1504> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib

0x91ced000 - 0x91d0efe7  com.apple.opencl 12.1 (12.1) <1BCA4F60-E612-5C1B-EF50-A810D70CDF05> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

0x91d0f000 - 0x92008fef  com.apple.QuickTime 7.6.6 (1729) <4C99ED7D-5A4B-E41E-602D-2D01A99168CD> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

0x92009000 - 0x9204dff3  com.apple.coreui 2 (114) <29F8F1A4-1C96-6A0F-4CC2-9B85CF83209F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

0x9204e000 - 0x92090ff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <3F0ED200-741B-4E27-B89F-634B131F5E9E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib

0x92091000 - 0x9209dff7  libkxld.dylib ??? (???) <13F26BB6-C2F7-9D74-933E-09AD8B509ECD> /usr/lib/system/libkxld.dylib

0x9209e000 - 0x9214eff3  com.apple.ColorSync 4.6.3 (4.6.3) <68B6A1B9-86CF-0C5A-7D63-56ED4BB2EB5B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync

0x9218e000 - 0x9229aff7  libGLProgrammability.dylib ??? (???) <CA0A975B-2BEE-44E7-CFA6-8105CFE6FE00> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib

0x9229b000 - 0x92365fef  com.apple.CoreServices.OSServices 357 (357) <764872C3-AE30-7F54-494D-4BA3CE4F4DFB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices

0x9237f000 - 0x923bafeb  libFontRegistry.dylib ??? (???) <F50A60E1-3757-D007-A20D-A5504C17334C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib

0x923bb000 - 0x923beffb  com.apple.help 1.3.1 (41) <67F1F424-3983-7A2A-EC21-867BE838E90B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help

0x923bf000 - 0x923c3ff7  libGIF.dylib ??? (???) <03880BA1-7A86-0F2B-617A-C66B1D05DD70> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib

0x923c4000 - 0x923cfff7  libGL.dylib ??? (???) <EAD85409-9036-831B-C378-E50780305DA6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

0x923d0000 - 0x923daffb  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition

0x92406000 - 0x92416ff7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib

0x924f3000 - 0x924f7ff7  libGFXShared.dylib ??? (???) <286F466C-2856-B579-B87F-4E9A35C80263> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib

0x92d7c000 - 0x92d7cff7  com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x92dd4000 - 0x92de6ff7  com.apple.MultitouchSupport.framework 204.12.1 (204.12.1) <6BB58E90-21FA-C491-F0E4-54B69CCDBBC0> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport

0x92de7000 - 0x92de8ff7  com.apple.audio.units.AudioUnit 1.6.3 (1.6.3) <959DFFAE-A06B-7FF6-B713-B2076893EBBD> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x92e5d000 - 0x92e60fe7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib

0x92e61000 - 0x9317dfe7  com.apple.RawCamera.bundle 2.3.2 (516) <9C1C6ED1-C392-6779-0D34-47E62EAF93BA> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera

0x93375000 - 0x93391fe3  com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting

0x93398000 - 0x933fcffb  com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering

0x933fd000 - 0x93400ff7  libCGXType.A.dylib 543.33.0 (compatibility 64.0.0) <69BE578C-A364-A150-35E3-53EE00F56F05> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib

0x93593000 - 0x9363bffb  com.apple.QD 3.35 (???) <B80B64BC-958B-DA9E-50F9-D7E8333CC5A2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD

0x9367c000 - 0x9369efef  com.apple.DirectoryService.Framework 3.6 (621.3) <05FFDBDB-F16B-8AC0-DB42-986965FCBD95> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce

0x936d6000 - 0x93737fe7  com.apple.CoreText 3.1.0 (???) <1372DABE-F183-DD03-03C2-64B2464A4FD5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText

0x93756000 - 0x93756ff7  liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib

0x93972000 - 0x93a43fe3  ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) <0A608513-31AD-D533-8386-10245FD62057> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib

0x93a44000 - 0x93cb4ffb  com.apple.Foundation 6.6.2 (751.21) <DA7A173A-4435-ECD6-F4AF-977D722FD2F7> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x93cc1000 - 0x93d07ff7  libauto.dylib ??? (???) <85670A64-3B67-8162-D441-D8E0BE15CA94> /usr/lib/libauto.dylib

0x93de7000 - 0x93ec4ff7  com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage

0x93f16000 - 0x93f80fe7  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib

0x9438e000 - 0x94393ff7  com.apple.OpenDirectory 10.6 (10.6) <92582807-E8F3-3DD9-EB42-4195CFB754A1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

0x94394000 - 0x94398ff7  IOSurface ??? (???) <4B825ADA-8DBE-6BA2-1AB3-307D2C3AFCA8> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

0x94399000 - 0x94b88537  com.apple.CoreGraphics 1.543.33 (???) <C57E2964-80AF-6346-6D3E-23AED9D26977> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics

0x94b89000 - 0x94d2efeb  libSystem.B.dylib 125.0.1 (compatibility 1.0.0) <06A5336A-A6F6-4E62-F55F-4909A64631C2> /usr/lib/libSystem.B.dylib

0x94d2f000 - 0x94d9eff7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <2FC2178F-FEF9-6E3F-3289-A6307B1A154C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib

0x94e0a000 - 0x94e32ff7  libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib

0x94f01000 - 0x94f44ff7  com.apple.NavigationServices 3.5.4 (182) <753B8906-06C0-3AE0-3D6A-8FF5AC18ED12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices

0x94f45000 - 0x94ff3ff3  com.apple.ink.framework 1.3.3 (107) <57B54F6F-CE35-D546-C7EC-DBC5FDC79938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink

0x94ff4000 - 0x95008fe7  libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib

0x952c1000 - 0x952ceff7  com.apple.NetFS 3.2.1 (3.2.1) <5E61A00B-FA16-9D99-A064-47BDC5BC9A2B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS

0x952cf000 - 0x952cfff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib

0x9535d000 - 0x9548bfe7  com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x954ac000 - 0x95813ff7  com.apple.QuartzCore 1.6.1 (227.18) <8A65F233-4C77-BA7C-5DDA-2423F5C1B7A1> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x95814000 - 0x95906ff7  libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <7482933B-4AF6-ED55-AD72-4FBD1E134958> /usr/lib/libcrypto.0.9.8.dylib

0x95907000 - 0x95c2bfef  com.apple.HIToolbox 1.6.2 (???) <F5F99E78-5377-DD54-6138-9FC84467F938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

0x95dd5000 - 0x95dd5ff7  com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

0x95dd6000 - 0x95f02fff  com.apple.audio.toolbox.AudioToolbox 1.6.3 (1.6.3) <F0D7256E-0914-8E77-E37B-9720430422AB> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x95f35000 - 0x95f46ff7  com.apple.LangAnalysis 1.6.6 (1.6.6) <7A3862F7-3730-8F6E-A5DE-8E2CCEA979EF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis

0x95f47000 - 0x95f48ff7  com.apple.TrustEvaluationAgent 1.1 (1) <FEB55E8C-38A4-CFE9-A737-945F39761B4C> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent

0x95f49000 - 0x95f4bff7  com.apple.securityhi 4.0 (36638) <10E75446-B0BA-3726-391E-A68356761C08> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI

0x9617c000 - 0x96190ffb  com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x962f2000 - 0x962f5ff7  libCoreVMClient.dylib ??? (???) <98CB96B1-85FE-25AF-AB19-ED061912FC3E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib

0x962f6000 - 0x96376feb  com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit

0x963b3000 - 0x96469fef  libFontParser.dylib ??? (???) <FA6B6B8B-1E3C-8EEB-DD0D-6C7482353179> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib

0x9646a000 - 0x964abff7  libRIP.A.dylib 543.33.0 (compatibility 64.0.0) <C6E50C7E-EBEE-32AF-FF07-8E325E21A838> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib

0x976b8000 - 0x976b8ff7  com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib

0x976b9000 - 0x97772fe7  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib

0x9778c000 - 0x97835ff7  com.apple.CFNetwork 454.9.4 (454.9.4) <2F8B5BA5-099F-6CDA-F500-4CA188BBCDBC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork

0x97b65000 - 0x97ba9fe7  com.apple.Metadata 10.6.3 (507.8) <53BB360A-1813-170D-827F-C1863EF15537> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata

0x97baa000 - 0x97c42fe7  edu.mit.Kerberos 6.5.9 (6.5.9) <73EC847F-FF44-D542-2AD5-97F6C8D48F0B> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x97c43000 - 0x97c8cfe7  libTIFF.dylib ??? (???) <E45B169E-253E-E865-1501-97777D2702F2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib

0x97c8d000 - 0x97cbeff3  libTrueTypeScaler.dylib ??? (???) <4C189FCA-A210-7255-8F70-38DF9D19F877> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib

0x97cbf000 - 0x97ccdff7  com.apple.opengl 1.6.7 (1.6.7) <3C529790-DEE9-AC27-A879-806E4C23323C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x97d56000 - 0x97d58ff7  libRadiance.dylib ??? (???) <9358E1EF-F802-B76E-8E23-2D0695787CFB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib

0x97e1c000 - 0x97e1cff7  com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

0x97e1d000 - 0x97e28ff7  libCSync.A.dylib 543.33.0 (compatibility 64.0.0) <F914F427-98EA-98BC-923D-47274A90D441> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib

0x97e29000 - 0x97e66ff7  com.apple.SystemConfiguration 1.10.2 (1.10.2) <830FED9E-3E24-004C-35D5-2C1273F79734> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

0x97f7e000 - 0x97fb1ff7  com.apple.AE 496.4 (496.4) <7F34EC47-8429-3077-8158-54F5EA908C66> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE

0x980c5000 - 0x980cbff7  libCGXCoreImage.A.dylib 543.33.0 (compatibility 64.0.0) <DD359830-97D4-0CD4-8666-DFE450E8D633> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib

0x98109000 - 0x9819bfe3  com.apple.print.framework.PrintCore 6.2 (312.5) <7729B4D7-D661-D669-FA7E-510F93F685A6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore

0x9819c000 - 0x981c2fff  com.apple.DictionaryServices 1.1.1 (1.1.1) <02709230-9B37-C743-6E27-3FCFD18211F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices

0x981c3000 - 0x9837fff3  com.apple.ImageIO.framework 3.0.2 (3.0.1) <CB39B067-58B8-70DB-3E40-160604664A6D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO

0x98380000 - 0x987b5ff7  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib

0x987b6000 - 0x987d4ff7  com.apple.CoreVideo 1.6.1 (45.4) <E0DF044D-BF31-42CE-B690-FD1FCE07E64A> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

0x988ba000 - 0x98995fe7  com.apple.DesktopServices 1.5.5 (1.5.5) <ECEDFDF2-C40E-8DF0-F8FC-249CCA762E62> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv

0x98996000 - 0x98a31ff7  com.apple.ApplicationServices.ATS 4.1 (???) <22FCDB9B-B588-D602-3991-26A2E3C51E6E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS

0x98ad7000 - 0x98b08ff7  libGLImage.dylib ??? (???) <AF110892-B10A-5B61-F898-21FB2BCE63BF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib

0x98b09000 - 0x98b59ff7  com.apple.framework.familycontrols 2.0.1 (2010) <50E74916-19A5-F2FC-AB57-76F2C8DDF0A7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols

0x98b84000 - 0x98b8efe7  com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound

0x98b8f000 - 0x98ba4fff  com.apple.ImageCapture 6.0 (6.0) <3F31833A-38A9-444E-02B7-17619CA6F2A0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture

0x98ba5000 - 0x98ba5ff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x98ba6000 - 0x98d28fe7  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <96A45E03-2B29-83EB-0FC6-2C932E398722> /usr/lib/libicucore.A.dylib

0x98d51000 - 0x98d57fff  com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels

0x98d8f000 - 0x98ff1ff3  com.apple.security 6.1.1 (37594) <1AC07F75-7E27-9662-21DA-B05DFF047B26> /System/Library/Frameworks/Security.framework/Versions/A/Security

0x98ff2000 - 0x99408ff7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib

0x99428000 - 0x9946bff7  libGLU.dylib ??? (???) <CE02968E-930D-E63B-7B21-B87205F8B19A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

0x99478000 - 0x99481ff7  com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x99482000 - 0x99583fe7  libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <B4C5CD68-405D-0F1B-59CA-5193D463D0EF> /usr/lib/libxml2.2.dylib

0x99584000 - 0x995d5ff7  com.apple.HIServices 1.8.0 (???) <10C85B88-C6AF-91DB-2546-34661BA35AC5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices

0x995d6000 - 0x99683fe7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib

0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <06A5336A-A6F6-4E62-F55F-4909A64631C2> /usr/lib/libSystem.B.dylib

 

Model: MacBookPro4,1, BootROM MBP41.00C1.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.27f3

Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.91.27)

Bluetooth: Version 2.3.1f4, 2 service, 19 devices, 2 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: Hitachi HTS542520K9SA00, 186.31 GB

Parallel ATA Device: MATSHITADVD-R   UJ-867

USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0xfd400000

USB Device: Photosmart C4400 series, 0x03f0  (Hewlett Packard), 0x6c11, 0xfa200000

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0230, 0x5d200000

USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x5d100000

USB Device: BCM2045B2, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1a100000

USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x820f, 0x1a110000

  • baltwo Level 9 Level 9 (59,150 points)
    Currently Being Moderated
    May 16, 2011 11:25 AM (in response to kikitty)

    AFAIK, HP Scan Pro doesn't work with Snow Leopard. Update to 10.6.7, install HP Update 2.6, and HP Scan (the new one) should work.

    27" i7 iMac, 12 GB RAM, Mac OS X (10.6.7), G4 450 MP 1.5 GB RAM w/(10.5.8/10.4.11/9.2.2)
  • baltwo Level 9 Level 9 (59,150 points)
    Currently Being Moderated
    May 17, 2011 12:17 PM (in response to kikitty)

    Sorry for your issues, but my Photosmart C4680 and C4780 AIOs scan using HP Scan w/o issues in all apps.

    27" i7 iMac, 12 GB RAM, Mac OS X (10.6.7), G4 450 MP 1.5 GB RAM w/(10.5.8/10.4.11/9.2.2)
  • Isleander Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jun 11, 2012 5:18 AM (in response to baltwo)

    I have the exact same problem using HP Photosmart Plus B210 series
    Adobe Support have tried to help with this but they inform me that it is not an Adobe problem by a Mac OS X 10.7 issue.

    It needs to be addresses by Apple as it is an ongoing issue with no fix from Apple... yet Apple recommeneded this specific HP All-in-One Printer whern I purchased my Mac last year.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.