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FaceTime will not verify email address

2528 Views 4 Replies Latest reply: Apr 4, 2013 10:02 AM by jehrke7 RSS
dcherneski Calculating status...
Currently Being Moderated
Dec 27, 2011 8:17 AM

FaceTime will not verify my email address - can anyone help?

iPad 2
  • Diavonex Level 9 Level 9 (58,970 points)
    Currently Being Moderated
    Dec 27, 2011 8:20 AM (in response to dcherneski)
  • Todd Shirley1 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Mar 28, 2012 1:32 PM (in response to dcherneski)

    HERE'S WHAT WORKED FOR ME: I signed out of Facetime on my mac and then I could sign in on my ipad. Suddenly after 50 attempts, my ipad verified instantly (it didn't even send an e-mail, it just verified instantly). I guess being signed in on my mac caused some kind of conflict on Apple's servers. Now for the funny part: I was immediately able to sign-in again on my mac and now both my pad and mac have working FaceTime. You just can't be signed in on your mac when you are trying to setup FaceTime for the first time on the iPad. I guess.

  • ank.sandhya Calculating status...
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    Jun 12, 2012 6:58 PM (in response to dcherneski)

    This worked for me,


    Go to FaceTime settings and login through your apple id.

    It will ask for email address for verification. Give your secondary email address used in your apple account.

    Voila! It will verify, then you can add your primary email address to FaceTime also.

  • jehrke7 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 4, 2013 10:02 AM (in response to dcherneski)

    I think we have a solution if you are not able to get an email address to verify correctly in FaceTime on your iPad.  If you go to Settings>General and then scroll to the bottom of the'll see Reset Settings.  Select that and then select Reset All Settings.  Once you have done this you should be able to set up FaceTime normally again.


    This worked for us after hours of frustration!


    Hope this helps someone....


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