5 Replies Latest reply: Jun 15, 2012 7:12 PM by planb77
Amber5682 Level 1 Level 1 (0 points)

I've gone through all the steps.
I've reset my ipod
Put it in diskmode it only says okay to disconnect
changed usb ports
changed cables

made sure the cable worked with other ipods

used other computers.

Nothing I've done works, it doesnt show up on my computer at all, im getting so frustrated with it. Any helps?


iPod nano, Windows 7, Ipod Nano 3rd generation
  • 1. Re: Why wont my ipod connect to my computer?
    planb77 Level 7 Level 7 (32,270 points)

    Did the iPod show up in iTunes or in WIndows on the other PCs you connected it to?  Does the iPod charge while it is connected or even power on?

     

    B-rock

  • 2. Re: Why wont my ipod connect to my computer?
    Amber5682 Level 1 Level 1 (0 points)

    No it doesnt show up on any computer. And yes it charges. but the little lightening bolt that used to show up on the battery when it's charging, doesnt show up anymore either.

  • 3. Re: Why wont my ipod connect to my computer?
    planb77 Level 7 Level 7 (32,270 points)

    How do you know it's charging then?  Has this iPod ever successfully connected to this particular PC?  Does anything appear in Device Manager when you plug it in?  To access Device Manager, click Start and right->click on Computer and choose Manage.  When the window appears make sure Device Manager is selected on the left.  Then plug in your iPod and see if it appears anywhere such as in the USB Root section or the like.

     

    B-rock

  • 4. Re: Why wont my ipod connect to my computer?
    Amber5682 Level 1 Level 1 (0 points)

    I know its charging because it goes from empty to full...
    And no it's never connected to my laptop before, i just got this laptop two months ago. But the computer, our desktop, that I have always used to sync it, doesn't read it either. And there is nothing that shows up under the USB sections on the device manager. As I said, I've tried EVERYTHING I've come across online.

  • 5. Re: Why wont my ipod connect to my computer?
    planb77 Level 7 Level 7 (32,270 points)

    You may want to schedule an appointment at your local Apple Store/Genius Bar to have them take a look at the iPod and try connecting it to your laptop.  They'll be able to determine the best course of actions from there.

     

    B-rock