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Issue accessing Mac OS X Server WebMail

3910 Views 8 Replies Latest reply: Oct 21, 2012 9:44 AM by mehrab @ zettachem RSS
Richard Dodd Calculating status...
Currently Being Moderated
Jun 14, 2012 6:09 AM



I am just in the process of setting up a Mac OS X Server for my boss just to run as a LAN. I've set up the web services so that all users can access wikis, calendars, blogs and webmail. All of us in the office have our on Gmail accounts which I have successfully synced to the mail application on the Mac OS X Server. Unfortunately, when trying to access the users mail via the webmail login it does not recognise the users name/password. The usernames and passwords are definitely correct as we've logged in to them directly using the mail application on the mac OS x server, but have issues when trying to access them via the web interface. I've synced the accounts so that each one links to that particular user but am still having issues. It is as if the users aren't synced to their respective mail accounts that have been setup. I did briefly get in to the master account on the computer, but after changing some settings, I can now longer access it.


Any help on this issue would be greatly appreciated.




Mac OS X Server, Mac OS X (10.6.8)
  • capaho Level 4 Level 4 (3,650 points)
    Currently Being Moderated
    Jun 14, 2012 7:03 AM (in response to Richard Dodd)

    The users should be able to log into webmail if the user names and passwords are configured correctly in Workgroup Manager with Mail enabled for their accounts.  Their mail domains should also be listed in the Hosting section of the Mail settings in Server Admin.

  • MrHoffman Level 6 Level 6 (11,720 points)
    Currently Being Moderated
    Jun 14, 2012 7:48 AM (in response to Richard Dodd)

    Mail and particularly tasks such as authentication can be sensitive to proper LAN-local DNS services. 


    To verify the server has proper DNS services, launch (from Applications > Utilities) on the server, and enter the non-destructive command:


    sudo changeip -checkhostname


    to verify your DNS is either correct, or that changes are required.


    Launch (Applications > Utilities) or use Server (install the Server Tools, look in Applications > Server) and see if there are any relevant errors being logged.


    It's possible that tuairisc.private is the host name for the mail server, or it might be




    (I haven't looked in the list of likely newly-registered top-level domains that has been recently published to see if ".private" is being acquired by somebody, or if ICANN has set that one aside for this use.)


    If you're planning to access and use this mail server externally, then there are some additional steps that will be needed to get the server working; you'll have to set up the external domain as a virtual host within Server, and you'll need to get your external DNS forward and reverse translations and your MX record matching or other mail servers either won't send or won't receive mail from your server.  Mismatched public DNS will get your mail server classed as a spam engine by other mail servers.


    And in general, get yourself a real and registered domain, or a subdomain of a real and registered domain; don't save yourself a couple of coffees a year at the cost of rebuilding the servers and the networks and the links and the websites and all the other arcane spots the domain names get stored.

  • iToaster Level 3 Level 3 (560 points)
    Currently Being Moderated
    Jun 14, 2012 7:59 PM (in response to Richard Dodd)

    check password setting in server admin mail advanced security

    from memory webmail uses plain passwords unless your using SSL

    try shortname login . if users have several short names try the first entry in WGM


    as others have pointed out your going to run into issues not having a real domain name and trying to run a mail server

  • Carl Ketterling Calculating status...
    Currently Being Moderated
    Jun 19, 2012 9:25 AM (in response to Richard Dodd)

    I want to help, but I'm a bit confused about the configuration.


    Using Apple's Mail program allows you to view mail (IMAP or POP) and possibly store copies in the user's home folder.


    The webmail feature (as I understand it) reads IMAP email from a mail server (not from the user's home folder).


    If I understand you correctly, you're wanting to have web access to the same In Box as you see in the Mail application.  If that's correct, the only way I could see this happening is for you to set up a mail server and have GMAIL forwarded to your own server.

  • mehrab @ zettachem Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 21, 2012 9:44 AM (in response to Richard Dodd)



    What is webmail address for mac os x server?


    I am using os x server 2.1 on 10.8.2, is it applicable?




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