TS1363: iPod: Appears in Windows but not in iTunesLearn about iPod: Appears in Windows but not in iTunes
Currently Being ModeratedJun 13, 2012 10:37 PM (in response to pleasesynch!)
Need more info to help
- Which Version of iTunes are you using?
- What is the iPod software version as shown in the iTunes summary page?
- What you are trying to sync, is there any error message?
- In the iTunes summary page, what is the capacity of the iPod, how much is used by Others?
Currently Being ModeratedJun 15, 2012 8:02 PM (in response to pleasesynch!)
Hi thanks for reaching out to me.
-I have the latest version as there was just an update that went out a few days back.
-Sorry not sure what software version it is, just recently deleted the old and downloaded latest version as I though maybe my old copy had a bug.
Music only, no error message. The ipod will connect and show up, it states that ut's synching, then finishes in like 5-10 seconds. Meanwhile there is nothing on the ipod, no music.
I am less then half capacity I have a classic which is a 120 GB. I most recently had 8300 songs on it and it was under 50% capacity.
I have restored ipod, downloaded latest software to start over, and they still wont synch together. I have ran every check that this website says to do....what else can i do?
Currently Being ModeratedJun 15, 2012 11:46 PM (in response to pleasesynch!)
Do the iPod Disk Diagnostic, refer to this post by tt2, it wont fix your problem, but help us in troubleshooting, if you can post the results.
Currently Being ModeratedJun 16, 2012 9:10 AM (in response to Bilbo_cheshire)
Hi dude, even i have the same problem. When i connect the ipod to my pc the itunes freezes and cant sync anything with the ipod. Btw, i have a 6th generation ipod classic 80 gb. I did the diagnostic thing of my hard drive and here are my ipod results:
Pending Sectors: 20
Poweron Hours: 597
Temp: Current 31c
Temp: Min 25c
Temp: Max 52c
Can you help me in any way?
Currently Being ModeratedJun 16, 2012 10:07 AM (in response to pleasesynch!)
Yep, Downloaded 10.6.3.5, now won't recognize my I Pod.
Tried everything [including 2 un-install and re-installs], finally went back to my old machine sitting in duty corner,, thank goodness still have i tunes on that, synched up, and fine.
Don't dare to connect to main machine.
Have deleted 10. 6 3 .5, and gone back and reloaded 10.6.1, but stll problems.
Error (-42404) keeps appearing. Is there anywhere a list of what these error codes mean [some hope, but would be nice!]
Currently Being ModeratedJun 16, 2012 11:11 PM (in response to ICElvlAN)
Ice, if you are using Mac OS X, use Disk Utility, and erase the iPod, it will fix your problem.
13rich, what is the iPod Classic software version as shown on the iTunes summary page?
Currently Being ModeratedJun 17, 2012 2:20 AM (in response to Bilbo_cheshire)
Thanks Bilbo, ur a star for keeping onto this.
Tried 10. 5, 10.6 1, 10.6 3.
Seem to have sorted. After many hours, and 3 unsucessful uninstall reinstalls, did another uninstall following exact protocol, and this allowed me to access Apple file in CommonFiles and actually delete it [never possible previously}.
Seems that a full uninstall very particular.............
Use the Control Panel to uninstall iTunes and related software components in the following order. Then, restart your computer.
3. Apple Software Update
4. Apple Mobile Device Support
6. Apple Application Support (iTunes 9 or later).
There is all sorts of bloatware that Apple sticks on your computer in addition to the actual I tunes Program File, and one of these was keeping a grip on a Folder in Commomn Files that was preventing clean un/re install.
Still lost a whole load of tracls and all Playlists. DOUBLE BAH!!
I back all my music up on seperate Hard Drive, but when i reimport, it has lost all track info, and, INFURIATINGLY, most tracks have a numeral before the name, which screws up the filing, as u get: eg: 02 Beethoven, 02Bob Dylan, 03 Bach, 03 Adele... hope you get my drift!
So is there any way one can back up I pod tunes files so they contain the necessary data to re-import cleanly, I wonder?
Thanks to all on Forum. If it wasn't for the forums I suspect many more computers would fly out of windows [possibly followed by their owners driven insane by such obfuscatory software].!
Currently Being ModeratedJun 17, 2012 3:13 AM (in response to 13richjenn)
"How to Geek" do an excellent zip folder called "Takeownership.zip" which helped to actually access and delte problematic Apple Folders.
Very useful site [and a lot easier to navigate than Apple communities - why am I not surprised?]
Currently Being ModeratedJun 17, 2012 4:39 AM (in response to 13richjenn)
13rich, thanks for the tip on uninstalling, will keep that in mind.
Currently Being ModeratedJun 17, 2012 8:00 AM (in response to Bilbo_cheshire)
Thanks I was able to tally up thoses stats:
Pending Sectors: 24
Power on Hours 38
Temp: Current 32C
Temp: Min 53C
Temp: Max 254C
Can you make sence of any of this? I thought I knew a lot about Ipods until you sent me this kind of stuff! Can you help me? Does this offer any info towards telling us whats wrong here?
Thanks in advance for your help!
Currently Being ModeratedJun 17, 2012 8:03 AM (in response to ICElvlAN)
Hi stay tuned. I submitted my diagnostics and we'll see what comes back.
Currently Being ModeratedJun 17, 2012 2:39 PM (in response to pleasesynch!)
I am also struggling with my ipod. I have just installed the latest itunes onto our new computer and plugged my old ipod in. After signing into my itunes account and attempting to authorise the computer and deauthorising my previous 3 authorised computers it STILL keeps telling me to authorise it. I have done.....about eight million times. It won't transfer all my music over or sync anything that I have just copied onto it.It won't let me do any diagnostics on it as it is telling me that it is looking for ipod touch, ipad or iphone. I havem't plugged my ipod into itunes in months and now I am losing my mind over it. Please help!!!
Currently Being ModeratedJun 17, 2012 7:15 PM (in response to pleasesynch!)
Psynch, you iPod just need to have the filesystem fixed, either by using DiskUtility->FirstAid->repair or Windows-Disk Error Check, when you click on the iPod. properties.
However, some of your activities, that is causing this filesystem problem, the HardDisk is overheating and I think the firmware is corrupted, hence the wierd temperature numbers.
If you can Restore the iPod , do the DD again and look at the Temperature numbers, if it is still weird, then replace the HD.
Currently Being ModeratedJun 20, 2012 9:27 PM (in response to Bilbo_cheshire)
Hi Bilbo thanks again for the help. Where do I go to do the disc utility check? Or Windows Disk error check? is the disk utility on the ipod or on the pc? assuming windows chk on pc? How do I get to them and activate them. thanks!