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Aperture 3.x.x crashes

780 Views 12 Replies Latest reply: Aug 29, 2012 10:23 AM by Dmitry7272 RSS
Dmitry7272 Calculating status...
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Jun 15, 2012 12:24 PM

After upgrading to the Lion and when Fullscreen mode came into life I started to experience troubles with Aperture… beginning from entering into the Fullscreen (which used to be not a problem for Aperture) and now the power button is my favorite button on my Mac Pro if I open Aperture… After last update to version 3.3 when I try to make any adjustments my Mac completely freezes or screen suddenly becomes black and nothing helps except magical POWER button. The system is even unable to write any error log, so there is nothing to post as a technical report. This trouble happened before the 3.3 update but it was not so often. Now for last two days I have restarted machine for at least 30 times almost every 10 minutes of work. What happened to used to be a great app?!

After examining forums, support sites etc. I have done following:

  1. Recovered/reinstalled/fresh installed Lion.
  2. Reinstalled Aperture/repaired library using all 3 methods after pressing Opt+Cmd buttons.
  3. Repaired permissions using all possible solutions/performed all tests using Drive Genius and Lion Cache Cleaner.
  4. Created new user account and started Aperture from there
  5. Tried to make adjustments by clicking instead of dragging sliders.
  6. Inspected all hardware.

Nothing helps….

I haven’t installed any new software except PS 6, haven’t changed my camera (Canon 1Ds Mark II) since those 3.x.x Aperture updates. And now I don’t know what to do with my primary photo editing app because it became almost useless.

Is here anybody who can help in this kind of situation? Or the only solution is to move to Lightroom?

Aperture 3, Mac OS X (10.7.4)
  • dbmoore Level 1 Level 1 (95 points)
    Currently Being Moderated
    Jun 15, 2012 4:12 PM (in response to Dmitry7272)

    Did you start up in Safe boot  (hold shift key and power up)   Cant do much will there so after it starts shut down, and is probably similar to your cache cleaer.  Your might read

    First read   http://support.apple.com/kb/HT3805 

     

    Delete the user's (Apertures preferences)    ~/Library/Preferences/com.apple.Aperture.plist

    Delete the Aperture cache.   The cache file to delete is located at ~/Library/Caches/com.apple.Aperture  then reboot again.

     

    First read  http://support.apple.com/kb/TS1417

    1: Use command + S  and power on the Mac  to start in single user mode then type   sbin/fsck/ -fy  (after that is finished… type)  reboot

    There may be a simpler way but all the above covers a lot of variables with some overlapping fixes. Its like a tune-up for the car.  Let us know if there are still issues after the basic steps from above are taken.     Good luck

  • dbmoore Level 1 Level 1 (95 points)
    Currently Being Moderated
    Jun 17, 2012 10:57 AM (in response to Dmitry7272)

    Dmitry What is your Mbp... How much ram do you have and what percentage of HD do you have that is free space?

  • dbmoore Level 1 Level 1 (95 points)
    Currently Being Moderated
    Jun 17, 2012 12:15 PM (in response to Dmitry7272)

    http://support.apple.com/kb/HT3805

    http://support.apple.com/kb/TS1417

     

    If you did all of these  and you have 8gb Ram then I think I research for a Ram test utility.  Drive Genius has one dont they?  Or you could have a bad video card  or logic board.  But Im guessing at this point you need a higher level person and a Mac Genius

  • dbmoore Level 1 Level 1 (95 points)
    Currently Being Moderated
    Jun 17, 2012 2:26 PM (in response to Dmitry7272)

    Hey Dmitry

     

    Search the internet for a utility to test your ram too!  Had a friend whose machine could only take Apple ram.  He switched it up a few times but only the apple ram worked.  Good Luck

  • richardMTL Calculating status...
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    Aug 28, 2012 4:46 AM (in response to Dmitry7272)

    Hello!

     

    I am having exactly the same problem but I don't have Lion installed. I work on a Imac27 2.93Ghz Intel Core I7 with 8Go of Ram. Aperture 3.2.3.

     

    No problem at all with any other software, including PS6 and FianlCut Pro. But Aperture cause that weird crash, black screen. Seems to happen when doing many operations of sliding adjustments a bit fast (but not sure it is related yet). Don't you think there is an OVER HEAT problem caused by Aperture and the screen goes black to protect itself of the graphic card or the cpu is shutting down due to overheat?

     

    Thank you for any help!. I bought that Imac to do photo retouches, bought Aperture as well and now it is a nightmare.

     

    Richard

  • richardMTL Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 28, 2012 10:06 AM (in response to Dmitry7272)

    Hi Dimitri!

     

    Thank you for your answers and help. It is very discouraging! I think about bringing my Imac back to Apple and have them replace the card if it could be the problem!

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