HT204088: See your purchase history in the iTunes Store on a Mac or PC

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RippedOffScouser

Q: Why and how are purchases being made on Apps without my password?

i have been ripped off by iTunes via the App racing penguins, as my child has purchased bonus items without my permission and without my password being entered. How can I stop this happening?

Posted on Apr 26, 2012 6:10 AM

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Q: Why and how are purchases being made on Apps without my password?

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  • by NatalieT1,

    NatalieT1 NatalieT1 Apr 26, 2012 7:34 AM in response to RippedOffScouser
    Level 2 (405 points)
    Apr 26, 2012 7:34 AM in response to RippedOffScouser

    When you access the App Store via your mobile device, you remain signed in for a 15 minute period. During this time any purchases made do not require you to reenter your password. If you give your device to a child during this time frame, they can continue making purchases. It sounds like your little one is buying in-apps for Racing Penguins.

     

    For more information about In-App Purchases and how to restrict them, see these articles:

     

    iPhone, iPad, and iPod touch: Understanding Restrictions

    http://support.apple.com/kb/HT4213

     

    iTunes Store: About In-App Purchases

    http://support.apple.com/kb/HT4009

     

    You might also want to make sure you sign out of your account, or wait 15 minutes before you let anyone use your device.

  • by dnarotski,

    dnarotski dnarotski May 1, 2012 9:01 AM in response to NatalieT1
    Level 1 (0 points)
    May 1, 2012 9:01 AM in response to NatalieT1

    That is not true anymore.  My son was able to make $100 in charges in the game Pig Run on my phone, buying "boxes of 5000 hearts".  He was playing in the morning while I was still in bed, and I know he does not know my iTunes password.  They must've changed it at some point, making it more insecure, and I am really really upset.

  • by NatalieT1,

    NatalieT1 NatalieT1 May 1, 2012 12:23 PM in response to dnarotski
    Level 2 (405 points)
    May 1, 2012 12:23 PM in response to dnarotski

    iPhone, iPad, and iPod touch: Understanding Restrictions

    http://support.apple.com/kb/HT4213

     

    Make sure you have restrictions set on your iPhone.

  • by charmedniki,

    charmedniki charmedniki Jun 18, 2012 9:43 AM in response to dnarotski
    Level 1 (0 points)
    Jun 18, 2012 9:43 AM in response to dnarotski

    I just got charged over $50 from Racing Penguins In App Purchases...this should not be allowed.  I was under the impression that each charge had to be approved with my password; that is the only reason I let my child use my phone to play the game!!

     

    Apple needs to check these games and developers out before allowing them to charge iTunes customers via their apps. 

     

    I'm quite furious!

  • by RippedOffScouser,

    RippedOffScouser RippedOffScouser Jun 25, 2012 2:08 AM in response to NatalieT1
    Level 1 (0 points)
    Jun 25, 2012 2:08 AM in response to NatalieT1

    Apple claims to have a 15-minute lapse time after entering your password. This is a LIE.

    My child bought bonuses on this App at least ONE HOUR after I had finished using my iPad2.