1 Reply Latest reply: Jun 19, 2012 12:13 PM by Limnos
Carlosmariestone Level 1 Level 1 (0 points)

My ipod is disabled.  My friends put in the wrong passcode too many times.  I have never synced it with a computer so now I can't unlock it.  What do I do?


iPod touch
  • 1. Re: Can't unlock ipod
    Limnos Level 8 Level 8 (38,475 points)

    Options for when an iOS device gets locked because of forgotten password:

     

    Restore (and reset password) on your device by connecting it to the last computer to which it was connected:

     

    iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414

     

    If you cannot connect it to the computer to which the device was last connected you will have to use recovery mode to completely reset the device, losing all data:

     

    iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)