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Library unrecognised after harddrive crashed

364 Views 3 Replies Latest reply: Jun 24, 2012 5:46 AM by LeeKennard RSS
LeeKennard Calculating status...
Currently Being Moderated
Jun 19, 2012 11:51 AM

Hi all,

My harddrive crashed and my libraries for 3 ipods and 2 itouches were trashed. I already have the music files and apps backed up in a seperate harddrive.

When I reinstalled itunes to my new drive and connected my main ipod, i got the message about the library couldnt be located so i created a fresh library on the new drive. When i tried to sync the ipod to the new library it wouldnt complete the sync so i wiped the ipod (as i had the music saved anyway). Now i cannot get the ipod to connect to the new library at all as it keeps coming up with a "library not found" message.

Can anyone help me with a workaround for this issue as i am fearful of having 5 apple products that i cant use at all - and my boy is desperate to get his itouch updated.

Hoping someone can help.


iPod touch, Windows XP, 3 ipod (g2) nano's 2 itouch's (g3)
  • turingtest2 Level 8 Level 8 (44,150 points)
    Currently Being Moderated
    Jun 19, 2012 12:04 PM (in response to LeeKennard)

    Assuming you don't have the original library files backed up as well you'll probably need to take this approach for each of the iOS devices.


    You should be able to:

    • Backup the device to the new installation
    • Transfer your purchases into a newly authorized library
    • Recover any other media using third party tools as suggested in this post (unless you already have everything)
    • Restore the device from the backup

    This process should switch the association of the device to the new library, preserving the data and settings in your apps.


    May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.


    For the nano's reloading them will take time, and you may loose game scores (if applicable), but it shouldn't cause too much of a problem.


    When you get it all fixed, make a backup!



    Various PCs, iTunes, Windows XP Pro, iPad 2,iPhone3GS,iPod Classic+Nano


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