Skip navigation

unable to complete download for iTunes 10.6.1

1655 Views 9 Replies Latest reply: Jun 21, 2012 9:47 AM by brqlumkin RSS
Pamela Gadsden Level 3 Level 3 (950 points)
Currently Being Moderated
May 25, 2012 11:39 AM

I updated to 10.6.1 and suddenly it took 15 hours to download a TV show to my desktop!

Now not even apps  download (error 3253) so I uninstalled iTunes and tried to install a fresh download and got a further surprise " this download cannot be read(not a windows 32 bit program)" and the download failed.

I went from an iTunes install that functioned poorly to one that, with the update, functioned not at all.

Just to add to the fun I ran the diagnostic before I uninstalled the previous copy and the internet connection was fine!

Also, updating Safari on my computer went just fine and in less than 30 seconds (FiOS).


This seems to be an escalating argument between Win7 and iTunes and I just want to it to stop.

How do I download and install the 64 bit version and get my library back with no more hassles.


I have Win7 64 bit on the desktop, my laptop (also Win7 64 bit) an iPad2 are unaffected by this problem so if you needed more proof that it's not the router set up, in addition to what the diagnostic said, there it is.


Need solution!

Windows 7


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.