1 2 3 Previous Next 108 Replies Latest reply: Aug 11, 2012 2:40 PM by markbrads
markbrads Level 1 Level 1 (0 points)

I have a four day old MacBook Pro 13" which has had two Kernel Panics in two days, is it Parallels or shall I just take it back, or is it the driver issue that everybody is talking about, please see diagnostic reports below:-

 

Thanks for any advice or suggestions:-

 

Interval Since Last Panic Report:  20543 sec

Panics Since Last Report:          1

Anonymous UUID:                    5679D500-B7FF-4C9A-99EA-753BCCA0021C

 

 

Tue Jun 19 21:06:09 2012

panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f816fa9b1, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x00000001619cb000, CR3: 0x0000000062e34031, CR4: 0x00000000001606e0

RAX: 0xffffff7f816faa84, RBX: 0x0000000000000077, RCX: 0x8000111200000080, RDX: 0x0000000000142d06

RSP: 0xffffff810a86ba10, RBP: 0xffffff810a86ba20, RSI: 0xffffff8011c70400, RDI: 0xffffff8034de6000

R8:  0xffffff80e20ab3c4, R9:  0xffffff810a86b9a0, R10: 0xffffff7f816fbe6c, R11: 0xffffff8011ad85e8

R12: 0xffffff80155b7a88, R13: 0xffffff8034de6000, R14: 0xffffff80d1324000, R15: 0xffffff8034de6000

RFL: 0x0000000000010282, RIP: 0xffffff7f816fa9b1, CS:  0x0000000000000008, SS:  0x0000000000000010

CR2: 0x00000001619cb000, Error code: 0x0000000000000000, Faulting CPU: 0x2

 

 

Backtrace (CPU 2), Frame : Return Address

0xffffff810a86b6c0 : 0xffffff8000220792

0xffffff810a86b740 : 0xffffff80002c4794

0xffffff810a86b8f0 : 0xffffff80002da55d

0xffffff810a86b910 : 0xffffff7f816fa9b1

0xffffff810a86ba20 : 0xffffff7f816fef7d

0xffffff810a86bb60 : 0xffffff7f816fbed4

0xffffff810a86bbc0 : 0xffffff800065593e

0xffffff810a86bbe0 : 0xffffff800065621a

0xffffff810a86bc40 : 0xffffff80006569bb

0xffffff810a86bd80 : 0xffffff80002a3f08

0xffffff810a86be80 : 0xffffff8000223096

0xffffff810a86beb0 : 0xffffff80002148a9

0xffffff810a86bf10 : 0xffffff800021bbd8

0xffffff810a86bf70 : 0xffffff80002aef10

0xffffff810a86bfb0 : 0xffffff80002daec3

      Kernel Extensions in backtrace:

         com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f816f2000->0xffffff7f81758fff

            dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80887000

            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f80cfd000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f80cc4000

 

 

BSD process name corresponding to current thread: prl_vm_app

 

 

Mac OS version:

11E2620

 

 

Kernel version:

Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64

Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755

System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

 

 

System uptime in nanoseconds: 2612993605558

last loaded kext at 1568386902603: com.parallels.filesystems.prlufs          2010.12.28 (addr 0xffffff7f807f6000, size 94208)

last unloaded kext at 138447780069: com.apple.driver.AppleUSBTCKeyEventDriver          227.6 (addr 0xffffff7f8152c000, size 8192)

loaded kexts:

com.parallels.filesystems.prlufs          2010.12.28

com.sophos.kext.sav          8.0.4

com.parallels.kext.prl_vnic          7.0 15098.770637

com.parallels.kext.prl_netbridge          7.0 15098.770637

com.parallels.kext.prl_hid_hook          7.0 15098.770637

com.parallels.kext.prl_hypervisor          7.0 15098.770637

com.parallels.kext.prl_usb_connect          7.0 15098.770637

com.apple.filesystems.smbfs          1.7.2

com.apple.driver.X86PlatformShim          5.0.0d8

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.driver.AGPM          100.12.69

com.apple.driver.AudioAUUC          1.59

com.apple.driver.AppleHDA          2.2.3f13

com.apple.driver.AppleMikeyDriver          2.2.3f13

com.apple.driver.AppleUpstreamUserClient          3.5.9

com.apple.driver.AppleIntelHD4000Graphics          7.2.8

com.apple.driver.SMCMotionSensor          3.0.2d6

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.iokit.IOBluetoothSerialManager          4.0.7f2

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AudioIPCDriver          1.2.3

com.apple.driver.AppleSMCLMU          2.0.1d2

com.apple.driver.ApplePolicyControl          3.1.32

com.apple.driver.AppleLPC          1.6.0

com.apple.driver.AppleBacklight          170.2.2

com.apple.driver.AppleMCCSControl          1.0.33

com.apple.filesystems.autofs          3.0

com.apple.driver.AppleIntelFramebufferCapri          7.2.8

com.apple.driver.AppleSMCPDRC          5.0.0d8

com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.7f2

com.apple.driver.AppleUSBTCButtons          227.6

com.apple.driver.AppleUSBTCKeyboard          227.6

com.apple.driver.AppleIRController          312

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          33

com.apple.iokit.SCSITaskUserClient          3.2.1

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCISerialATAPI          2.0.3

com.apple.iokit.IOAHCIBlockStorage          2.0.4

com.apple.driver.AppleFWOHCI          4.8.9

com.apple.driver.AirPort.Brcm4331          560.7.21

com.apple.driver.AppleSDXC          1.2.2

com.apple.driver.AppleUSBHub          5.0.7

com.apple.iokit.AppleBCM5701Ethernet          3.2.4b8

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleEFINVRAM          1.6.1

com.apple.driver.AppleUSBEHCI          5.0.7

com.apple.driver.AppleUSBXHCI          1.0.7

com.apple.driver.AppleACPIButtons          1.5

com.apple.driver.AppleAHCIPort          2.3.0

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleHPET          1.7

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.5

com.apple.driver.AppleAPIC          1.6

com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0

com.apple.nke.applicationfirewall          3.2.30

com.apple.security.quarantine          1.3

com.apple.security.TMSafetyNet          8

com.apple.driver.AppleIntelCPUPowerManagement          195.0.0

com.apple.driver.DspFuncLib          2.2.3f13

com.apple.iokit.IOSurface          80.0.2

com.apple.iokit.IOSerialFamily          10.0.5

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.driver.AppleHDAController          2.2.3f13

com.apple.iokit.IOHDAFamily          2.2.3f13

com.apple.iokit.IOAudioFamily          1.8.6fc18

com.apple.kext.OSvKernDSPLib          1.3

com.apple.driver.X86PlatformPlugin          5.1.1d6

com.apple.driver.AppleSMC          3.1.3d10

com.apple.driver.AppleSMBusPCI          1.0.10d0

com.apple.driver.AppleGraphicsControl          3.1.32

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.3.4

com.apple.driver.AppleSMBusController          1.0.10d0

com.apple.kext.triggers          1.0

com.apple.iokit.IOGraphicsFamily          2.3.4

com.apple.driver.IOPlatformPluginFamily          5.1.1d6

com.apple.driver.AppleUSBBluetoothHCIController          4.0.7f2

com.apple.iokit.IOBluetoothFamily          4.0.7f2

com.apple.driver.AppleUSBMultitouch          230.5

com.apple.driver.AppleThunderboltDPInAdapter          1.8.4

com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.4

com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5

com.apple.iokit.IOUSBHIDDriver          5.0.0

com.apple.driver.AppleUSBMergeNub          5.0.7

com.apple.driver.AppleUSBComposite          5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1

com.apple.driver.AppleThunderboltNHI          1.6.0

com.apple.iokit.IOThunderboltFamily          2.0.3

com.apple.iokit.IOFireWireFamily          4.4.5

com.apple.iokit.IO80211Family          420.3

com.apple.iokit.IOEthernetAVBController          1.0.1b1

com.apple.iokit.IONetworkingFamily          2.1

com.apple.iokit.IOUSBUserClient          5.0.0

com.apple.iokit.IOUSBFamily          5.0.7

com.apple.driver.AppleEFIRuntime          1.6.1

com.apple.iokit.IOHIDFamily          1.7.1

com.apple.iokit.IOAHCIFamily          2.0.8

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          177.5

com.apple.kext.AppleMatch          1.0.0d1

com.apple.driver.DiskImages          331.7

com.apple.iokit.IOStorageFamily          1.7.2

com.apple.driver.AppleKeyStore          28.18

com.apple.driver.AppleACPIPlatform          1.5

com.apple.iokit.IOPCIFamily          2.7

com.apple.iokit.IOACPIFamily          1.4

System Profile:

Model: MacBookPro9,2, BootROM MBP91.00D3.B06, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f38

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.21)

Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Hitachi HTS541010A9E680, 1 TB

Serial ATA Device: HL-DT-ST DVDRW  GS31N

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3

USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 6

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0x1d183000 / 5

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3

 

&

 

Thu Jun 21 17:57:02 2012

panic(cpu 1 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f816ce29c, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000000000000012, CR3: 0x000000002620e010, CR4: 0x00000000001606e0

RAX: 0xffffff7f816ce295, RBX: 0xffffff8013dddc00, RCX: 0xffffff7f816ce3f8, RDX: 0xffffff8012b2ffa0

RSP: 0xffffff810ddfba00, RBP: 0xffffff810ddfba20, RSI: 0xffffff8013dddc00, RDI: 0xffffff803b7cd000

R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0xffffff7f816cee6c, R11: 0xffffff803deac5e8

R12: 0xffffff80211bff88, R13: 0xffffff803b7cd000, R14: 0xffffff803b7cd000, R15: 0x0000000000000000

RFL: 0x0000000000010297, RIP: 0xffffff7f816ce29c, CS:  0x0000000000000008, SS:  0x0000000000000010

CR2: 0x0000000000000012, Error code: 0x0000000000000002, Faulting CPU: 0x1

 

 

Backtrace (CPU 1), Frame : Return Address

0xffffff810ddfb6b0 : 0xffffff8000220792

0xffffff810ddfb730 : 0xffffff80002c4794

0xffffff810ddfb8e0 : 0xffffff80002da55d

0xffffff810ddfb900 : 0xffffff7f816ce29c

0xffffff810ddfba20 : 0xffffff7f816d1e16

0xffffff810ddfbb60 : 0xffffff7f816ceed4

0xffffff810ddfbbc0 : 0xffffff800065593e

0xffffff810ddfbbe0 : 0xffffff800065621a

0xffffff810ddfbc40 : 0xffffff80006569bb

0xffffff810ddfbd80 : 0xffffff80002a3f08

0xffffff810ddfbe80 : 0xffffff8000223096

0xffffff810ddfbeb0 : 0xffffff80002148a9

0xffffff810ddfbf10 : 0xffffff800021bbd8

0xffffff810ddfbf70 : 0xffffff80002aef10

0xffffff810ddfbfb0 : 0xffffff80002daec3

      Kernel Extensions in backtrace:

         com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f816c5000->0xffffff7f8172bfff

            dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80847000

            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f80cbd000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f80c84000

 

 

BSD process name corresponding to current thread: prl_vm_app

 

 

Mac OS version:

11E2620

 

 

Kernel version:

Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64

Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755

System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

 

 

System uptime in nanoseconds: 29309020229869

last loaded kext at 5062864397060: com.apple.driver.AppleUSBCDC          4.1.19 (addr 0xffffff7f80837000, size 16384)

last unloaded kext at 5134689289947: com.apple.driver.AppleUSBCDC          4.1.19 (addr 0xffffff7f80837000, size 12288)

loaded kexts:

com.parallels.filesystems.prlufs          2010.12.28

com.sophos.kext.sav          8.0.4

com.parallels.kext.prl_vnic          7.0 15098.770637

com.parallels.kext.prl_netbridge          7.0 15098.770637

com.parallels.kext.prl_hid_hook          7.0 15098.770637

com.parallels.kext.prl_hypervisor          7.0 15098.770637

com.parallels.kext.prl_usb_connect          7.0 15098.770637

com.displaylink.driver.DisplayLinkDriver          1.7

com.apple.filesystems.afpfs          9.8.1

com.apple.nke.asp_tcp          6.0.1

com.apple.filesystems.smbfs          1.7.2

com.apple.driver.AudioAUUC          1.59

com.apple.driver.X86PlatformShim          5.0.0d8

com.apple.driver.AGPM          100.12.69

com.apple.filesystems.autofs          3.0

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.driver.AppleHDA          2.2.3f13

com.apple.driver.AppleUpstreamUserClient          3.5.9

com.apple.driver.AppleMikeyDriver          2.2.3f13

com.apple.driver.SMCMotionSensor          3.0.2d6

com.apple.driver.AppleIntelHD4000Graphics          7.2.8

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.iokit.IOBluetoothSerialManager          4.0.7f2

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AudioIPCDriver          1.2.3

com.apple.driver.AppleSMCLMU          2.0.1d2

com.apple.driver.ApplePolicyControl          3.1.32

com.apple.driver.AppleIntelFramebufferCapri          7.2.8

com.apple.driver.AppleLPC          1.6.0

com.apple.driver.AppleBacklight          170.2.2

com.apple.driver.AppleMCCSControl          1.0.33

com.apple.driver.AppleSMCPDRC          5.0.0d8

com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.7f2

com.apple.driver.AppleUSBTCButtons          227.6

com.apple.driver.AppleUSBTCKeyboard          227.6

com.apple.driver.AppleIRController          312

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          33

com.apple.iokit.SCSITaskUserClient          3.2.1

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCISerialATAPI          2.0.3

com.apple.iokit.IOAHCIBlockStorage          2.0.4

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleFWOHCI          4.8.9

com.apple.driver.AppleUSBHub          5.0.7

com.apple.driver.AirPort.Brcm4331          560.7.21

com.apple.driver.AppleSDXC          1.2.2

com.apple.iokit.AppleBCM5701Ethernet          3.2.4b8

com.apple.driver.AppleEFINVRAM          1.6.1

com.apple.driver.AppleUSBXHCI          1.0.7

com.apple.driver.AppleACPIButtons          1.5

com.apple.driver.AppleAHCIPort          2.3.0

com.apple.driver.AppleUSBEHCI          5.0.7

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleHPET          1.7

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.5

com.apple.driver.AppleAPIC          1.6

com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0

com.apple.nke.applicationfirewall          3.2.30

com.apple.security.quarantine          1.3

com.apple.security.TMSafetyNet          8

com.apple.driver.AppleIntelCPUPowerManagement          195.0.0

com.apple.security.SecureRemotePassword          1.0

com.apple.driver.AppleBluetoothHIDKeyboard          160.7

com.apple.driver.AppleHIDKeyboard          160.7

com.apple.driver.IOBluetoothHIDDriver          4.0.7f2

com.apple.kext.triggers          1.0

com.apple.driver.DspFuncLib          2.2.3f13

com.apple.iokit.IOSurface          80.0.2

com.apple.iokit.IOSerialFamily          10.0.5

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.iokit.IOAudioFamily          1.8.6fc18

com.apple.kext.OSvKernDSPLib          1.3

com.apple.driver.AppleHDAController          2.2.3f13

com.apple.iokit.IOHDAFamily          2.2.3f13

com.apple.driver.AppleGraphicsControl          3.1.32

com.apple.driver.AppleSMBusPCI          1.0.10d0

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.3.4

com.apple.driver.X86PlatformPlugin          5.1.1d6

com.apple.driver.AppleSMC          3.1.3d10

com.apple.driver.AppleSMBusController          1.0.10d0

com.apple.iokit.IOGraphicsFamily          2.3.4

com.apple.driver.IOPlatformPluginFamily          5.1.1d6

com.apple.driver.AppleUSBBluetoothHCIController          4.0.7f2

com.apple.iokit.IOBluetoothFamily          4.0.7f2

com.apple.driver.AppleUSBMultitouch          230.5

com.apple.driver.AppleThunderboltDPInAdapter          1.8.4

com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.4

com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5

com.apple.iokit.IOUSBHIDDriver          5.0.0

com.apple.driver.AppleUSBMergeNub          5.0.7

com.apple.driver.AppleUSBComposite          5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1

com.apple.driver.AppleThunderboltNHI          1.6.0

com.apple.iokit.IOThunderboltFamily          2.0.3

com.apple.iokit.IOFireWireFamily          4.4.5

com.apple.iokit.IO80211Family          420.3

com.apple.iokit.IOUSBUserClient          5.0.0

com.apple.iokit.IOEthernetAVBController          1.0.1b1

com.apple.iokit.IONetworkingFamily          2.1

com.apple.driver.AppleEFIRuntime          1.6.1

com.apple.iokit.IOHIDFamily          1.7.1

com.apple.iokit.IOAHCIFamily          2.0.8

com.apple.iokit.IOUSBFamily          5.0.7

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          177.5

com.apple.kext.AppleMatch          1.0.0d1

com.apple.driver.DiskImages          331.7

com.apple.iokit.IOStorageFamily          1.7.2

com.apple.driver.AppleKeyStore          28.18

com.apple.driver.AppleACPIPlatform          1.5

com.apple.iokit.IOPCIFamily          2.7

com.apple.iokit.IOACPIFamily          1.4

  • 1. Re: MacBook Pro June 2012 13" Kernel Panic
    markbrads Level 1 Level 1 (0 points)

    Anybody, help, suggestions ???

  • 2. Re: MacBook Pro June 2012 13" Kernel Panic
    ashayer Level 1 Level 1 (0 points)

    Having the same problem

  • 3. Re: MacBook Pro June 2012 13" Kernel Panic
    markbrads Level 1 Level 1 (0 points)

    Thanks for the response, so glad its not just me.

     

    I've been told it's Parallels related "BSD process name corresponding to current thread: prl_vm_app"

     

    I've had four Kernel Panic's in six days !!!

     

    I'm asking for advice as I want to know if it is MacBook Hardware or Software related, if it's the MacBook then I can get it exchanged as it's under 14 days old still.

     

    I'm also having a new issue today in that I'm getting a message from Time Machine saying it cant find the Time Capsule any more, well of course it cant because its at home this is a new one on me, never had it before, so I'm worried my new MacBook Pro is a possible duffer !!!

     

    Starting to worry about the next issue.....

     

    Anybody ???

  • 4. Re: MacBook Pro June 2012 13" Kernel Panic
    sjst3wart Level 1 Level 1 (0 points)

    Looks like a driver issue to me.   The cue to me being:

    Kernel Extensions in backtrace:

             com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f816f2000->0xffffff7f81758fff

     

    What were you doing when it happened?  So far, it looks like the graphics driver issue people have been reporting.

  • 5. Re: MacBook Pro June 2012 13" Kernel Panic
    ashayer Level 1 Level 1 (0 points)

    Probably not that for I have installed neither parrallels nor virtual box. I heard it could be related to the 10.7.4 update im going to try 10.7.3 again. Also maybe it was the beta version of messages. Not sure but I'm doing a complete reinstall.

  • 6. Re: MacBook Pro June 2012 13" Kernel Panic
    markbrads Level 1 Level 1 (0 points)

    Hi sjst3wart,

     

    Thanks for the response.

     

    I am big Parallels user during the day due to work stuff etc. nothing out of the ordinary but at least two of the panics were when I was closing Windows/Parallels down, I'm also using UltraMon with Parallels as I use two monitors, do you think it's hardware or just driver issue with the HD4000 due to it being a new model/product etc?

     

    I didn't see the other users comments about the graphics driver issue you mention, due you have any url links?

     

    Thanks again for your time.

  • 7. Re: MacBook Pro June 2012 13" Kernel Panic
    markbrads Level 1 Level 1 (0 points)

    A complete reinstall !!!

     

    Why should we have to go through all this hassle on a £1300.00 product, it's out of order, you mention trying 10.7.3 and dumping 10.7.4, is that the Thunderbolt update patch, I saw some posts that mention going backwards but it looked complicated.

  • 8. Re: MacBook Pro June 2012 13" Kernel Panic
    ashayer Level 1 Level 1 (0 points)

    I'm just formatting and reinstalling I have just bought it and haven't transferred the data yet so should be okay.

  • 9. Re: MacBook Pro June 2012 13" Kernel Panic
    markbrads Level 1 Level 1 (0 points)

    I actually pulled the 750GB drive on mine when I bought it and put a 1TB Hitachi drive in, I did a clean install from the internet of OS X, the extra 250GB helps when using other OS's such as Windows with Parallels.

     

    Can we roll back drivers or updates do you know?

  • 10. Re: MacBook Pro June 2012 13" Kernel Panic
    sjst3wart Level 1 Level 1 (0 points)

    I wish I could be of more help, but I'm mostly speaking from the perspective who finds bugs in Linux for a living...  Haha.  So I've looked at a kernel panic trace or two, before.  Some of the other threads I've seen indicated a problem with the Intel HD4000 driver with chrome and flash (that specific combination).  It does sound like the Intel HD4000 is a new component in the mix, and it stands to reason that its driver could cause a few issues.  In my experience with Linux, kernel panics are pretty much always caused by software misbehaving.  Basically, from my standpoint, I'd be very surprised if it wasn't something that software will fix.

  • 11. Re: MacBook Pro June 2012 13" Kernel Panic
    markbrads Level 1 Level 1 (0 points)

    Having a response is appreaciated, just had it again see the pics below !!!

     

    Screen Shot 2012-06-25 at 23.34.14.png

     

    It's always the same error line (I think) :-

     

    Kernel Extensions in backtrace:

             com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f81700000->0xffffff7f81766fff

                dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80887000

                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f80cfd000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f80cc4000

     

     

    BSD process name corresponding to current thread: prl_vm_app

  • 12. Re: MacBook Pro June 2012 13" Kernel Panic
    sjst3wart Level 1 Level 1 (0 points)

    Ahh, it looks like prl_vm_app is Parallels.  Yeah, it looks like it could be related to the interaction between that and the Intel HD4000 driver.  Sounds like they have some bugs to take care of in that driver.

  • 13. Re: MacBook Pro June 2012 13" Kernel Panic
    ashayer Level 1 Level 1 (0 points)

    Downgraded back to 10.7.3 problem solved.

     

  • 14. Re: MacBook Pro June 2012 13" Kernel Panic
    markbrads Level 1 Level 1 (0 points)

    Calling all Parallels version 7 users !!!!

     

    Is anybody having the same issues as me with the latest i7 13" MacBook Pro, I'm considering doing what ashayer did and downgrade back to 10.7.3 (when I learn how to do that)

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