Loviniit

Q: My cd won't launch? I have tried using quicktime7 nothing help

HOw cna I launch a CD

MacBook Pro

Posted on Jun 22, 2012 11:09 AM

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Q: My cd won't launch? I have tried using quicktime7 nothing help

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  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Jun 22, 2012 11:31 AM in response to Loviniit
    Level 9 (57,623 points)
    Jun 22, 2012 11:31 AM in response to Loviniit

    Another help source (if you haven't already done so).

     

    Go to your OS Help Menu.  In the search field type dvd

    Click on all the troubleshooting topics & Support Articles that pertain to  your issue.

     

    You can also do the same in Disk Utility.  Open same up.

    At the bottom left of the window, click on the purple button w/the "?" in the middle.

    This will bring up the Help Menu.

     

    ===============

     

    Try a different brand.  Top forum favorites

    CDs

    FUJI

    TDK

    Verbatim

     

    DVDs

    Maxell

    Verbatim

     

    Make sure the DVDs are not dirty, smudged and/or scratched.

    http://docs.info.apple.com/article.html?artnum=50448  How to Handle and Clean CD and DVD Discs

     

     

     

    Your drive may need cleaning.  Cleaning kits can be purchased from any store that sells CD/DVDs.

     

     

     

    Check out the following KB Articles: http://support.apple.com/kb/TS2288 Troubleshooting a CD-ROM or DVD-ROM Disc That Does Not Appear on the Desktop

     

     

    http://support.apple.com/kb/HT2801 Apple Portables: Troubleshooting the slot load optical disc drive

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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