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TS4196: Troubleshooting Messages Beta

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TS4196 Anyone else having problems with messages beta not detecting facetime hd camera?

1014 Views 5 Replies Latest reply: Jun 22, 2012 12:51 PM by Ralph Johns (UK) RSS
danieloux Calculating status...
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Jun 10, 2012 11:34 AM

I searched the web , but couldn't find anyone else with the problem I am having , I'm using a 2.4 GHz i5 macbook pro , downloaded the beta for messages but lost facetime camera it displays this message (This computer does not support video chats.)  i just can't get it to work properly with messages.

 

Thanks in advance.

MacBook Pro (13-inch Late 2011), Mac OS X (10.7.4)
  • Ralph Johns (UK) Level 9 Level 9 (66,840 points)

    Hi,

     

    They are two separate apps that are closely linked.

    This linking means that when you have a iMessage Chat to someone using an iPhone or iPad (Touch or Messages Beta) then you can invoke FaceTime (i.e. start it up) from the Video icon within Messages beta.

     

    I would start by Launching Face Time from either the icon in the Dock or the Application Folder itself.

     

    Also in Messages can you go to the Preferences > Video Section

    Do you see a preview here (This is using the older iChat engine) ?

    In fact have you had Video Chats with former iChat Buddies (As opposed to Contacts - direct from Address Book listings in FaceTime or Messages) ?

     

    If FaceTime and the preview are not showing you your feed from your Camera check the System Information > Hardware > USB  (System Information can be launched form the Apple Menu whilst holding the ALT key down)

     

     


    10:08 PM      Sunday; June 10, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.7.4),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Ralph Johns (UK) Level 9 Level 9 (66,840 points)

    HI,

     

    As I intimated Messages can either Invoke FaceTime for Video Chats with those people (Contacts) that you can iMessage.

     

    It can also do the iChat Video.

    If your Buddies only have iChat then you have to have a Screen Name if you don't already have one.

     

    I will state this another way as well.

    In Messages beta menu > Preferences > Accounts you have at least two "Accounts" once you have entered your Apple ID

    One of these is the Bonjour option (Runs a Buddy list like iChat used to - see Window Menu if Logged in)

    The other is the iMessage account (your Apple ID)

     

    It is possible that your also have some iChat Accounts from before and these may be listed.

    They could be AIM or Jabber Logins (And both those type are effectively sub-divided)

     

    If you do have other Accounts and they have the tick box in "Enable this Account" then they will appear in the Window Menu as a list with Keystroke listed next to them.

    These can be used to dispaly the Buddy Lists much like iChat.

    By default though they care gathered in to one list (See the Preferences > General Section for Unlinking them)

     

    @mac.com and @me.com ending names from Apple are valid AIM login names (Some people may find an MobileMe issued @me.com account does not work if it has run out).

     

    Facebook and Google Mail IDs are valid Jabber IDs (Providing you enable the "Talk" or "Chat" option in the relevant Account Settings.

     

    If your Buddy logs into AIM with their Valid name then you should use a AIM valid name.

    If they use a Jabber valid name then you use a Jabber valid name.

     

     

     

     

     

     


    10:47 PM      Sunday; June 10, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.7.4),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • MALLH Calculating status...

    hi im using mac os x version 10.7.4   2.3 GHz i5 and i dont know wat happen im not able to put the wallpaper on ......  so plz tell me a way plz my screen is blank

  • Ralph Johns (UK) Level 9 Level 9 (66,840 points)

    Hi,

     

    The Desktop Picture or Wallpaper as you call it is set in System Preferences > Desktop and Screen Saver

    In here you will have to select Desktop.

     

    What you see next in the left hand column will depend on the version of the OS you are using.

     

    Normally there are various Included folders of Pictures that come with the OS.

    There also tends to be some sort of link to your  Pictures Folder.

     

    If you remove a picture from where it was located when it was set to be the Desktop pic you may find the Desktop is Blank.

     

     


    8:51 PM      Friday; June 22, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.7.4),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

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