wsucoug95

Q: iTunes asking for backup password???

I am upgrading my iphone 4 to iOS 5. I backed up my phone (via iTunes 10.5) and downloaded and installed iOS 5. I am now going through the setup process and it is at the "Restore from iTunes Backup" step. I connect to iTunes and iTunes is prompting me for a password to "unlock your iPhone backup file." No I did not encrypt the iPhone backup, nor is it or was it checked in iTunes. I have tried my iTunes password, my 4 digit unlock code for the iPhone, and several other passwords. When I did the backup an hour ago I was not asked for a password. I am at a loss as to what it is.

iPhone 4

Posted on Oct 12, 2011 1:11 PM

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Q: iTunes asking for backup password???

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  • by Nicole.K ,

    Nicole.K Nicole.K Jun 21, 2012 3:39 PM in response to freefalling.com
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    Jun 21, 2012 3:39 PM in response to freefalling.com

    I did what freefalling.com told me to do and now my iPhone is updated and restored perfectly!! Thank you so much! you just saved my phone and life!!

  • by NishantD,

    NishantD NishantD Jun 23, 2012 1:46 PM in response to wsucoug95
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    Jun 23, 2012 1:46 PM in response to wsucoug95

    Neither 0000 nor 1234 worked for me. I got so scared. Then I tried 'littlemonster' or 'ladygaga' (passwords I put on vague websites) That also didn't work.

     

    Finally, I tried my name in small letters, and IT WORKED LIKE MAGIC!

     

    So I'm just *guessing* the password can be your *Apple ID(iTunes) password* without numbers and special characters. Might be.

  • by Jeeps85,

    Jeeps85 Jeeps85 Jun 25, 2012 11:37 AM in response to mschumi
    Level 1 (0 points)
    Jun 25, 2012 11:37 AM in response to mschumi

    Thanks man!! Worked as smooth as a Ferrari!!

  • by staceyyvonne,

    staceyyvonne staceyyvonne Jun 27, 2012 9:19 AM in response to wsucoug95
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    Jun 27, 2012 9:19 AM in response to wsucoug95

    I had this same problem with my iPad backup and the solution ended up being the most random, unrelated password possible.

     

    After trying every password I could think of and all of the ones suggested in this thread (itunes account, computer password, 4-digit numeric unlock password for the iPad, variations with and without the numbers, 1111, 0000, 12345, etc), I finally tried elcomsoft to help crack the first two characters.

     

    The password to unlock and restore the backup for my iPad ended up being a password that I usde to encrypt a Blackberry backup about a year ago.

     

    If this was a password that I normally use, it might make sense. However, what weirds me out about it is that I am 100% certain that I have only used that Blackberry backup password once in my life, for a specific reason (it wasn't my phone so I made up a random password for it). I did it once for that phone's backup and never thought twice about it.

     

    Thank goodness for elcomsoft and I'm so glad I was able to restore...but how did one (non-apple) device's backup encryption end up affecting and locking down my iPad backup? I have no clue. Pretty creepy.

  • by Johnnie5ive,

    Johnnie5ive Johnnie5ive Jun 27, 2012 10:32 AM in response to wsucoug95
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    Jun 27, 2012 10:32 AM in response to wsucoug95

    I finally got it! It was the very first password that I had ever used! I am in luck that I remembered my default password from 3 years ago! What a pain!!!

  • by romangrey,

    romangrey romangrey Jun 27, 2012 3:14 PM in response to Johnnie5ive
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    Jun 27, 2012 3:14 PM in response to Johnnie5ive

    I want to add to this thread, because I had a different scenario from the several pages I read.

     

    On my Mac, I've performed an "early upgrade" with AT&T before that involved upgrading my son's phone and then trading it for my own by calling AT&T back and having them port the numbers differently.

     

    That said, I found that my backup was using my son's phone, because originally, the phone I'm using now was his.  The original backup was apparently done while HIS account was associated with this hardware, so it defaulted to THAT password.

     

    Even though the password worked, it told me the backup was corrupt, but it still managed to bring over nearly or maybe all of the things I'd backed up.

     

    I was sooooo frustrated.  I hope my solution helps someone else.

  • by romangrey,

    romangrey romangrey Jun 27, 2012 3:16 PM in response to romangrey
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    Jun 27, 2012 3:16 PM in response to romangrey

    Oh, alternatively, we've synced to the same computer with different accounts, so if you've also synced more than one phone or had more than one iTunes account logged into iTunes on your computer, it's possible that the password to one of those accounts is the culprit.

     

    Try that if my earlier suggestion doesn't work.

     

    GOOD LUCK!

  • by Ryu Ryu,

    Ryu Ryu Ryu Ryu Jun 30, 2012 8:43 AM in response to wsucoug95
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    Jun 30, 2012 8:43 AM in response to wsucoug95

    Try quiting and re-opening iTunes. It worked for me. Hope this helps. :-)

  • by Ryu Ryu,

    Ryu Ryu Ryu Ryu Jun 30, 2012 8:43 AM in response to wsucoug95
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    Jun 30, 2012 8:43 AM in response to wsucoug95

    Try quiting and re-opening iTunes. It worked for me. Hope this helps. :-)

  • by Llenooo_xx,

    Llenooo_xx Llenooo_xx Jul 1, 2012 7:24 AM in response to wsucoug95
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    Jul 1, 2012 7:24 AM in response to wsucoug95

    i finally found out my password for backup!

    okay i was reading your question then the answers, i DID try my apple ID password but it didn't work. Tip for other people is.. what is the password you ALWAYS use?

     

    i used mine for 5 years and going..(!)

    i ESPECIALLY do not remember setting up a backup password. I was soo unsure what to do when upgrading like you did to iOS5 so whenever i was bothered, i would go on iTunes and click backup 4x and transfer purcheses 4x.. i was so curious. i DID tick the backup thingy box, being my curious self.. but the tip is to find out a password you ALWAYS use. I always write down my passwords in a book or computer or my other apple devices. Writing something down helps you remember it, that's why teachers order you to write 'I shall not...' 100 times on the board or paper.

    I hope i helped. x

  • by Rikp93,

    Rikp93 Rikp93 Jul 2, 2012 8:06 AM in response to wsucoug95
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    Jul 2, 2012 8:06 AM in response to wsucoug95

    After reading through a couple suggestions, I tried putting in passwords from everything! I didn't even choose a backup password.Turns out, my backup password was a previous password I kept to lock my Iphone!!

  • by ClemensDREAM,

    ClemensDREAM ClemensDREAM Jul 5, 2012 10:58 PM in response to wsucoug95
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    Jul 5, 2012 10:58 PM in response to wsucoug95

    I got on computer to add some music to my husband's WORK phone and it said it was due for an update, so I went through the whole process. Backed up paid for apps and pictures, etc.  I saw an option to choose encryption and a new password, but I didn't choose it.   I was in the same situation as all of you have already described.

     

    OK, so as I'm having a complete panic attack when the password thing popped up. I immediately started searching the web on how to fix it and found this lovely trail of posters in the same shape as me.  We low and behold the way I fixed it after trying several of your suggestions was buy choosing the "CANCEL" button instead of entering password!  Once I did, the back up resumed on it's own!

     

    It is currently syncing the umpteen million pictures he has on there, but I am praying to the Lord above that it works when it's done with that.

     

    Give it a try...I'll let you know what happens!

  • by ClemensDREAM,

    ClemensDREAM ClemensDREAM Jul 5, 2012 11:54 PM in response to wsucoug95
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    Jul 5, 2012 11:54 PM in response to wsucoug95

    Ok, finally got all restored.  I was wrong...had to have password, it was just syncing data, apps, pictures, etc. 

    I will give you all a hint that it was the password I used when we originally set up the phone when he bought it.

    Good luck remembering yours

  • by The Divah,

    The Divah The Divah Jul 6, 2012 1:12 AM in response to Llenooo_xx
    Level 1 (4 points)
    Jul 6, 2012 1:12 AM in response to Llenooo_xx

    With all due respect, Llenooo_xx you are wrong and lucky.  If you would read the hundreds of responses to this thread, you will see that each and everyone of us tried the password we always use. 99%'of the time the correct password turned out to be one we DON'T  always use. That's the problem. In my case it was a password that belonged to my middle daughter's Facebook account and my oldest daughter was syncing on a computer that the middle daughter never touched. This is why this. Bug is so ugly, it takes some random password that you may have on,y used once and some times one you have never used with iTunes or your device.  Which boggles the mind that apple has not addressed this yet.

  • by bubbasupport,

    bubbasupport bubbasupport Jul 9, 2012 1:37 PM in response to wsucoug95
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    Jul 9, 2012 1:37 PM in response to wsucoug95

    This undocumented scenario is just unfathomable. The amount of grief, lost time, and great stress is something to be held against Apple. This is a deep black eye for them.

    Yes, I ran into the same problem doing an upgrade to 5.n. Never asked or gave a pw, but required it to restore. What the...

    After reading this thread I figured out that the pw was my original pw on the phone. But since that does not seem to always work for everybody, I am thinking it is the pw on your phone at the time you do your first logon to istore, or the first time you sync or something like that.

    Good luck to everybody.

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