Radekowich

Q: My iPhone looses signal in other country

Please help me people as I like apple products so much, I still get sometimes confused about small things. This time I have a bigger problem, I travel quiet a lot around Europe and my iPhone 4 misses perception all the time. I get message that the local net is closed and I cant get conected. The local provider in Czech rep. told me that it is a problem of hardware of iPhone. Does exist a solution for that?

iPhone 4, iOS 5.1

Posted on Jun 27, 2012 8:15 AM

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Q: My iPhone looses signal in other country

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  • by stevejobsfan0123,Helpful

    stevejobsfan0123 stevejobsfan0123 Jun 27, 2012 8:18 AM in response to Radekowich
    Level 8 (43,997 points)
    iPhone
    Jun 27, 2012 8:18 AM in response to Radekowich

    Does your provider have a cell tower in the location you are travelling? If you can't get service in your area from a particular provider, then you would either need to set up roaming with your carrier and ask them to unlock it fro use with a different carrier. It is definitely NOT a hardware problem with the iPhone.

  • by wegras,Helpful

    wegras wegras Jun 27, 2012 8:50 AM in response to Radekowich
    Level 6 (15,194 points)
    Wireless
    Jun 27, 2012 8:50 AM in response to Radekowich

    All European carriers only handle normal traffic in the County they operate

    Assuming you have O2 ,T-Mobile or Vodafone you can only make calls

    on their network within reach of their towers located in the Czech Rep

    Once you move into a neighbouring Country you will be roaming on that Country 

    carrier's networks ( which ever one your carrier has an agreement with )

    You have to have set up roaming with your carrier as sjf says above

    or use a sim from the Country you are visiting on a pay as you go basis ,

    since according to the Apple site the 3 x Czech approved carriers do not lock their handsets

    assuming you purchased your iPhone from a legitimate Czech source

    ie if you go to Germany you will need a German carrier sim or roam as described

     

    and see this

     

    http://support.apple.com/kb/HT1807

  • by Radekowich,

    Radekowich Radekowich Jun 27, 2012 9:53 PM in response to wegras
    Level 1 (0 points)
    Jun 27, 2012 9:53 PM in response to wegras

    I forgot to say, my sim is from Norway Netcom , fastpris, but I travel a lot to Czech Rep. I asume I have to get a Czech sim for the time I spent in Czech and get some otherdevice for the norwegian sim in mean time. Thank you very much for your help guys, I am using iPad and iPhone and I love bothof my devicec ;))) cheers

  • by wegras,

    wegras wegras Jun 29, 2012 1:32 PM in response to Radekowich
    Level 6 (15,194 points)
    Wireless
    Jun 29, 2012 1:32 PM in response to Radekowich

    If your iPhone came from Netcom according to the Apple listings they lock their iPhones

    and do NOT offer unlocking ,in which case you will not be able to use another carrier's sim ....

    anywhere

     

    It all depends where you purchased your iPhone

    http://support.apple.com/kb/ht1937