Currently Being ModeratedMay 5, 2012 6:40 PM (in response to Always_Learning)
Well, I still haven't figured out how to un-stall a particular item, but at least I have been able to work around it...
Step 1: Connect your iDevice to a computer and sync it with iTunes. This will backup all of the content that you have already downloaded completely.
Step 2: On your iDevice, go to the iTunes U Library page, press Edit, select the course and press Delete.
Step 3: Go to the iTunes U Catalog, find the course you just deleted and Subscribe to it again.
Step 4: On your computer, sync with the iDevice again. This will restore all of the materials you'd already downloaded for the course.
At this point you can either start downloading other items or risk trying to download the stalled one again. At least you haven't had to download everything from scratch.
Hope this helps,
Currently Being ModeratedMay 7, 2012 1:26 PM (in response to Always_Learning)
You can try swipe across and delete of the individual item next time this happens.
Currently Being ModeratedMay 9, 2012 4:37 AM (in response to turingtest2)
It happened again today. Good idea, but I'm afraid it doesn't work.
Whilst in iTunes U you can swipe left-to-right on an item to bring up the Delete button it only works on items that have already been fully downloaded - no effect on items you haven't downloaded yet or that are still downloading.
What I did notice earlier while it was working, though, is that items marked for downloading in iTunes U appear in the Downloads section of the iTunes app. But this item that's stuck downloading today doesn't appear there - so it would seem that the iTunes download manager has given up trying to download it, but iTunes U hasn't figured that out yet so is still showing it as downloading.
If it helps: new iPad; iOS 5.1.1 (9B206); iTunes U 1.1.1 (410)
Looks like I'll have to do the Sync/Delete/Subscribe/Sync dance again for now...
Currently Being ModeratedMay 9, 2012 5:27 AM (in response to Always_Learning)
I think I'll file a report on this one. I have a failed podcast that I know I'm only going to be able to remove by a full restore. There really ought to be a way to force resume or delete stalled items.
Currently Being ModeratedJun 4, 2012 9:45 AM (in response to Always_Learning)
This how to do it. Open iTunes app on your device. Note, the actual iTunes app. Not iTunes u app. Click on the bottom right button called Downloads and you will see the podcasts from iTunes u there stuck. Swipe them left to right and you get a delete button. It is weirded that downloads in iTunes u are managed in another app but it is true. Took me ages to find this solution lol, I hope it work for you.
Currently Being ModeratedJun 4, 2012 9:47 AM (in response to daveinoz)
Oops, just realized this is already there, sorry.
Currently Being ModeratedJun 4, 2012 3:00 PM (in response to daveinoz)
No problem. It's unfortunate that the pieces are cast far and wide - it's made something that should be simple over-complex and brittle.
Currently Being ModeratedJun 4, 2012 3:09 PM (in response to Always_Learning)
Backup & restore. In the end that is how I fixed my annoying podcast.
Currently Being ModeratedJun 27, 2012 7:57 PM (in response to Always_Learning)
Same thing occurs to mine, the item is stucked with a "stop"' button and no response when touched. Is there another solution yet other than Backup & Restore? I have also checked on the iTunes app and there is no download.
Thank you all.
Currently Being ModeratedJul 4, 2012 5:36 PM (in response to ultrakyo)
Short of doing a full Backup & Restore of your iPod/iPhone/iPad, give the following less-drastic solution a try (it's worked for me a few times now):
- Sync your iDevice with iTunes on a computer.
- In iTunes U on the iDevice (not the computer), delete the offending course.
- In iTunes U on the iDevice, search for the course and re-subscribe to it.
- Sync your iDevice with iTunes on the computer again, this will restore all of the items that you previously downloaded.
Then you can try downloading the broken items again. Good luck!