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iTunes Match - Step 2 Freeze - Solved

12380 Views 48 Replies Latest reply: Jun 28, 2012 5:33 AM by worshipthe1 RSS
  • mhowell720 Calculating status...
    Currently Being Moderated
    Apr 6, 2012 6:48 PM (in response to mracole)

    How is it that we never hear from "Apple Support" on here?  I just purchaced itunes Match and it freezes 25% into step one.  I've been reading posts going back to November about this issue and I'm baffled as to why there has been no offical responce from Apple about this problem.

     

    25% into step one and it stops, then my entire Mac Book Pro freezes one program at a time.  I have to restart the computer everytime.  I'm so ****** about this.  Why release something that has problems and then never respond to how to resolve it.

  • DrEvil5501 Calculating status...
    Currently Being Moderated
    May 7, 2012 7:20 AM (in response to mhowell720)

    Totally agree. this has completely tken the shine off my new ipad!

  • worshipthe1 Calculating status...
    Currently Being Moderated
    Jun 28, 2012 5:33 AM (in response to mhowell720)

    welcome to the "post Jobs" era where "I can't get no satisfaction"...

     

    having constant problems in Step 2 here for 24 hours... now really second guessing my use of $25 for a service that is clearly still in BETA, with a company that is in denial and has serious software and customer service issues!

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