TS3899: iOS: Troubleshooting MailLearn about iOS: Troubleshooting Mail
Currently Being ModeratedJun 27, 2012 8:31 AM (in response to ellenb88)
A friend of mine is having the same issue today, but it works fine for me, and two other accounts of hers work ok as well...
Currently Being ModeratedJun 27, 2012 9:02 AM (in response to etkal)
I had this type of problem months ago with gmail and was told gmail has those kinds of problems so switched to yahoo and now this is happening...even after I've troubleshooted a lot. I can't get my Notes updated either. thx
Currently Being ModeratedJun 27, 2012 10:41 AM (in response to ellenb88)
It doesn't seem to be limited to Apple devices. I have my Yahoo account setup to sync on my PC through Outlook and it stopped working late last night.
Currently Being ModeratedJun 27, 2012 12:30 PM (in response to ellenb88)
There is also this thread on this problem...
I'm stuck currently and also have a ticket into yahoo mail
Currently Being ModeratedJun 27, 2012 7:48 PM (in response to ellenb88)
Use yahoo app for iphone or add another email account as type Other and google the settings for yahoo pop access. Worked for me, not ideal but you at least see your email.
- Incoming mail server settings:
- POP server: pop.mail.yahoo.com
- Use SSL
- Port: 995
- Outgoing mail server (SMTP) settings:
- SMTP server: smtp.mail.yahoo.com
- Use SSL
- Port: 465
- Use authentication
- Email address: Your Yahoo! Mail email address (for example, firstname.lastname@example.org)
- Password: Your Yahoo! Mail password
- Account name/sign-in name: Your Yahoo! ID (your email address without the "@yahoo.com" at the end; for example, "jo.bloggs")
Don't forget to go into smtp setting and add the username and password there if you want to send mail After yahoo gets the imap issue fixed, just disable this account in iphone settings to use as a backup in case yahoo imap goes down again.
- Incoming mail server settings:
Currently Being ModeratedJun 28, 2012 7:49 AM (in response to ellenb88)
It's back up and running on my iPhone, still no connectivity through Outlook.
Currently Being ModeratedJun 28, 2012 10:41 AM (in response to ellenb88)
Mine is still down (since yesterday morning), as is my wife's. Some people I know w/iphone+yahoo mail are unaffected.
Here's some background info and a response from Yahoo acknowledging some sort of problem on their end...
I've used my paid yahoo mail account inside the native iphone mail app (via the mail account settings) for a very long time and have not changed my password. Yesterday morning (June 27th), and continuing, I can't get yahoo mail to work from the native iphone mail app, complains about a password being wrong, or about the server rejecting my password (apple.imap.mail.yahoo.com on port 993), but my mail does work from a web browser when I log in using the same info as what is on my phone's settings (frustrating!).
Here's the response I got from yahoo customer care (they acknowledge a problem but haven't fixed it yet)...
Thank you for contacting Yahoo! Mail.
I understand you are receiving the "Invalid ID and password" error while accessing your Yahoo! Mail account using mobile device. I apologize for the inconvenience this has caused you. Let me address this for you.
The following Yahoo! Mail Help article should be helpful in addressing your issue. Please use the link below to review the article.
Yahoo! Mail users see "Invalid ID and password" errors when using mobile device
I hope this addresses your issue. If you have any further questions or concerns about using Yahoo! Mail, please feel free to contact us at any time.
Thank you again for contacting Yahoo! Mail.
Yahoo! Customer Care
Currently Being ModeratedJun 28, 2012 7:20 PM (in response to EncinitasBeachBum)
thank you ...I went into the apple store yesterday and they said the Yahoo server was down most of the day and that was likely causing my problem. by the end of the day --it was fixed.
Currently Being ModeratedDec 11, 2012 3:57 AM (in response to ellenb88)
Similar and other problems. iOS insists on creting multiple instances of my yahoo accounts so that when I recieve one mail I get 2 or 3. But today again one of my yahoo accounts has started, for the nth time to forget the password. Odd that one account is fine and the other not. Odd that iOS requires multiple copies of yahoo accounts. Odd that these issues just fail to get resolved. Wonder if this is connected with the unreasonable shut down for mail on OSX? Checking the activity window suggests it might have.
For more of a gripe, the second yahoo account was only created because of the whole AppleID-Facetime ****.
No reasonable solutions to this issue so far and frankly, why are we having to do all the leg work? Are Apple products supposed to "just work"?