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Duplicate songs on iPhone after iCloud download

190167 Views 117 Replies Latest reply: Apr 19, 2014 6:08 AM by mproopesh RSS
  • Rossmasa Calculating status...
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    Feb 16, 2012 4:22 AM (in response to clevercubed)



    ###I just decided to start syncing my iphone with icloud rather than with my PC , but still need to sync with my PC for Calendars etc.


    I found that so far two of my albums have been duplicated on my iphone , these where two of my most recent purchases from itunes.


    what I did to resolve this was when you have your phone attached to the PC click on your device and then go into music .


    Select to sync music by selected album,artists,albums and genres.


    in albums tick all the albums apart from the ones that have been duplicated (i.e leave the box unticked) and then hit sync this will remove the duplicated tracks from your phone.


    This worked for me.

  • billp16 Calculating status...
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    Feb 22, 2012 2:27 PM (in response to Rossmasa)

    I've not seen this mentioned in this duplicate song thread, but when I buy a movie soundtrack, which often includes songs from various artists, it duplicates the same songs from the individual artists' albums which are now on my iPhone as well as the soundtrack.


    It is all very frustrating, especially when I get that goofy, blank stare from the staff at the Apple Store. I'm told it "shouldn't" do that.... but them they notice the hundreds of comments on the forum.


    Will Apple even acknowledge this as an issue???

  • Rossmasa Level 1 Level 1 (0 points)
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    Feb 22, 2012 11:42 PM (in response to billp16)

    Hi billp16


    Think this is more an issue with itunes than icloud , there is probably a thread on this elsewhere as I have also had this issue.


    Easiest way to resolve is to ensure that the soundtrack is


    a. setup as a compilation (go into get info then tick part of a compilation)




    b. add the same album artist to all the tracks


    you will then need to re-sync uncheck the album and sync to remove it , then recheck it to sync it back then hopefully you should only have one copy.


    To add to my previous post if you add further content to your itunes libary that isn't downloaded from itunes ensure you tick the album to sync or it wouldn't be added to your iphone if you selected to sync with icloud.

  • gadawg84 Level 1 Level 1 (0 points)

    I have a different issue. I pre orderd Bruce Springsteen's album Wrecking Ball. It downloaded to my iphone 4. When I plugged my iphone into my PC, it downloaded again to my PC. So now I have two copies of every song on the album except the first 2 and the Itunes LP liner notes. Only one copy of each song is on my phone. Can I delete the duplicate copies out of itunes?

  • Asaphia Calculating status...
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    Mar 13, 2012 8:52 AM (in response to gadawg84)

    I had this issue after signing up for iCloud match. Some albums that I had purchased on my iPhone but automatically downloaded to my Computer, were getting duplicated in the cloud. So in my library on my phone it would show 1 physical downloaded file and 1 that was availible to download from the iCloud. ANNOYING.





    The solution for me was to completely delete the album from my computer library BUT KEEP THE FILES. This deletes the extra copy of the album on the iCloud. THEN re-import those files back into your iTunes library. From here on out...if you should actually buy a hard copy CD or download it in "some other fashion".... highlight only the songs that you want to upload or match to the iCloud. right click and choose upload to iCloud. Unless you have to upload a massive amount of media... manually uploading shouldn't be that frequent of any occurance or that huge of a bother.


    Hope that works for everyone.

  • RehanB Calculating status...
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    Mar 19, 2012 5:35 AM (in response to clevercubed)

    My fix: on the iPhone go to Settings – General – Usage – Music, ‘Edit’ and Delete all music.

    Sync with iTunes and all the duplicate songs is gone.

    Hope this helps

  • toddfox Calculating status...
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    Mar 19, 2012 11:30 PM (in response to RehanB)

    I had duplicates on my iPhone for about 60% of my songs (not sure if they were due to iCloud - RehanB's solution worked like a charm.  Thanks a bunch for the fix!

  • RehanB Level 1 Level 1 (0 points)
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    Mar 20, 2012 12:02 AM (in response to toddfox)

    No problem, all those duplicate songs were driving me crazy.

  • Throwpots Calculating status...
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    Mar 30, 2012 11:50 PM (in response to clevercubed)

    Following RehanB instructions seemed to be the fastest resolution to this problem. The fix: On my iPhone go to "Settings"- General - Usage - Music, "Edit" and Delete all music. Sync with iTunes and the reload deletes the duplicate songs.


    One problem I ran into is one song out of 85 did not download to the phone. The message on iMac said file could not copy because it could not be converted. This is a bummer because it is a rare album with more rare of a song.


    Please post if there is a fix for this part of the original duplicate solution.


    Thank you,

  • jashley15 Calculating status...
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    Apr 2, 2012 8:10 PM (in response to Throwpots)

    Thanks, this fixed my problem. I didnt have any issues with any songs downloading, my problem was similiar but was slightly different. I would have the album cover for one album and it would play a completely different song and/or artist. Again thanks for the input, PROBLEM SOLVED!

  • Jessiman Calculating status...

    Just a tought after reading this thread (all feel free to chime in).


    Read this help advice from Apple:


    Seems to me the solution they recommend there prevents future dups from occuring.


    Presuming that's true..... could you not delete the music on your device then re-install after you've initiated Apple's recommended settings and then all your dupes would be gone?


    Just thinking out loud.

  • jkhcollins Calculating status...
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    Jun 2, 2012 5:36 AM (in response to Jessiman)

    Update from me...I finally ditched my PC and went with an iMac and the problem is gone.

  • Donnie700 Calculating status...
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    Jun 22, 2012 10:00 AM (in response to clevercubed)



    -Backup Iphone

    -Delete music from music tab of itunes

    -Restore Iphone

    -Re Sync



  • cjee21 Calculating status...
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    Jun 28, 2012 2:44 PM (in response to Puffinman)

    thanks so much. This has been bugging me for so long!!! I've wanted to throw my phone and laptop at the wall so many times because of the duplicates but now thanks to you they have gone!!! really made me happy as it was winding me up so much. thanks again :-D

  • jciannelli Calculating status...
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    Jul 19, 2012 10:29 AM (in response to RobbieG187)

    This didn't work for me, I cannot swipe delete the gray dups, and when i delete all my music the grey dups remain. I resync and the gray dups remain and the black working songs reappear. How can I rid of the gray??? So frustrating, and I am finding many people with this issue, why won't apple figure this out?

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