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How to get my iPhone 4S screen fixed

46795 Views 9 Replies Latest reply: Feb 24, 2014 1:22 PM by Peter Gillespie RSS Branched to a new discussion.
jonathanfromnowhere Level 1 Level 1 (0 points)
Currently Being Moderated
Jun 28, 2012 3:55 PM

Hi

 

I broke my iphone 4s screen a few months ago by driving on it and the front screen is all cracked while the back looks new (was in a case) When i go online to get it fixed, there's no i broke my screen option, so do i really have to give them a call? I've heard it would cost me $200 to get it fixed but do they change the screen or they send a new one (refubished) because my battery deeply *****, whatever i do (unactivate everything)

 

thanks

 

by the way, i don't want to get it fixed by third party and i can't go to an apple store.

iPhone 4S, iOS 5.0.1, It's locked to Telus
  • stevejobsfan0123 Level 7 Level 7 (30,490 points)
    Currently Being Moderated
    Jun 28, 2012 3:58 PM (in response to jonathanfromnowhere)

    They will not replace the screen. They replace the whole iPhone. For iPhone 4S, yes, it's $199. Older models would be $149. If you bought AppleCare+, it would be $49. To qualify your phone must be in one piece. Use the Contact Us link at the bottom right of this page to call Apple and make arrangements.

  • gigag04 Level 1 Level 1 (0 points)
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    Jun 28, 2012 10:09 PM (in response to jonathanfromnowhere)

    No because they inspect the phone. I had my 4S replaced a month ago for a broken screen. AppleCare+ is only $100. When they replaced my phone for $200, I could purchase AppleCare+ for half price which I did.

     

    Third party shops will replace the screen and digitizer for about $100. Buyer beware going that route as parts and quality of work will vary greatly. Apple gives you a new, not refurbished phone, in plainer packaging.

  • gloopystore Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jun 30, 2012 2:35 AM (in response to jonathanfromnowhere)

    by the way, i don't want to get it fixed by third party and i can't go to an apple store.

    That leaves you with not a lot of options your warranty is void since you have a cracked screen

  • LuvGsds Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 26, 2012 12:59 PM (in response to jonathanfromnowhere)

    You can buy the whole front piece (and back separately) on eBay for about $36 and up.  I bought one for $36 and it came with all the tools you need to replace it and there are videos on utube. I called phone and jewelry repair shops and was priced from $150 - $$199. Granted its is not easy to do as there are MANY tiny screws but it can be done fairly cheap.

     

    They also sell different colors like red, blue, orange, purple etc but they are about $20 more so I just stuck with the white I had.  

     

    Good luck

  • AviaDee Level 1 Level 1 (0 points)
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    Feb 24, 2014 1:20 PM (in response to jonathanfromnowhere)

    Where do you go, or who did you call about getting a box sent to you? I am also trying to send my phone in

  • Peter Gillespie Level 6 Level 6 (10,755 points)
    Currently Being Moderated
    Feb 24, 2014 1:22 PM (in response to AviaDee)

    Look at the date stamp of the last post ..............................

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