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TS1453: Apple TV (1st generation): Troubleshooting Apple TV not recognized in iTunes

Learn about Apple TV (1st generation): Troubleshooting Apple TV not recognized in iTunes

TS1453 Apple TV doesn't show up in my iTunes.  I've done all the troubleshooting steps, updated all software, restarted Apple TV, wireless router and computer. Devices doesn't show up at all in my sidebar.Apple TV doesn't show up in preferences

15258 Views 10 Replies Latest reply: Mar 5, 2013 12:52 AM by SleepyPapa RSS
madeleinefromsc Calculating status...
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Mar 31, 2012 5:54 AM

Help.  My Apple TV won't sync with my computer.  I've done all the troubleshooting tips, but Apple TV doesn't show up in my Preferences under devices.  

 

2. Reconnect Apple TV to iTunes.

  1. Choose iTunes > Preferences (Mac) or Edit > Preferences (Windows), click Apple TV, and make sure "Look for Apple TVs" is selected.

I see no option to select "look for Apple TV's" in Preferences, and there is no device list at all in my sidebar.

 

3. If Firewall is on in Mac OS X (in the Sharing pane of System Preferences), make sure iTunes Music Sharing is selected.

 

There is no option to select iTunes Music Sharing in my System Preferences - see screenshot

 

I've updated all software, restarted Apple TV, my wireless router, and my computer.  Both my computer and the Apple TV are connected to the same wireless network and both are operating properly.  They just wont connect to each other.

 

Does anyone have any suggestions?

 


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