8 Replies Latest reply: Jul 2, 2012 11:52 AM by Austin Kinsella1
Noodle-head Level 3 Level 3 (680 points)

Forgive me my obvious ignorence (since mot people seem way beyond this) but I cannot get a smart mailbox to work.

Nothing from my Inbox moves to my new Smart Mailbox.

For example: I create a new Smart Mailbox. I set up rules as follows: if from contains Amazon; if From contains Paypal; if date is older than 1 month. If I select ANY, then eveything from my inbox within 1 month goes into it. If I select ALL nothing goes in.

I keep playing with this but am getting nowhere. I'm obviously overlooking something. But what?

Thanks for any help.


Mac Pro, Mac OS X (10.6.8)
  • 1. Re: Smart Mailbox-nothing in it
    Ralph Johns (UK) Level 9 Level 9 (67,495 points)

    HI,

     

    I have never set up a Smart Mail box. Having added to this thread it should appear near the top again.

     

     

     

     


    9:33 PM      Thursday; June 28, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 2. Re: Smart Mailbox-nothing in it
    Noodle-head Level 3 Level 3 (680 points)

    Nice signature, Rolph.

  • 3. Re: Smart Mailbox-nothing in it
    Ralph Johns (UK) Level 9 Level 9 (67,495 points)

    Hi,

     

    That second character is actually an "a"  

     

    I have a Paypal account and as a consequence have emails from them

    I tried setting up a Smart Mailbox for the title "paypal"

     

    Using the All or Any options both seemed to show me the same emails.

    I used the "Entire Message"option and listed "paypal" as the "Contains" item.

     

    This did pick up few emails I was not expecting:-

    1 where someone's email name actually contained "paypal" as part of the name

    A few where people had spoken of "paypal" in the email as a side issue or in relation to something else.

     

    These do seem to be the emails I have already kept and Saved  rather than those in the In Box (I have not had one from paypal recently)

    It is picking up ones stored on my Mac as well as ones I have "Moved" to folders on my IMAP account to store Off site.

     

    I tested with a subject I do have in both my current In Box as well as stored previous emails and it picked up both sorts.

    In this second test the oldest email it picked up was one from 2005

     

    I think I am following the way you say you set yours up and I cannot see what the difference is.

     

     

     

     

     

     


    7:39 PM      Saturday; June 30, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 4. Re: Smart Mailbox-nothing in it
    Austin Kinsella1 Level 6 Level 6 (11,505 points)

    Noodle-head wrote:

     

    Nothing from my Inbox moves to my new Smart Mailbox.

     

    Don't want to cut across Ralph's help (you're in good hands, there) but just want to make sure there is no mis-understanding there - messages do not move to Smart mailboxes, they stay wherever they are, and the Smart mailbox provides links to them.

  • 5. Re: Smart Mailbox-nothing in it
    Ralph Johns (UK) Level 9 Level 9 (67,495 points)

    Hi Austin,

     

    Cut across all you want.

     

    As I said near the beginning I don't use Smart Mailboxes and would have to ask to get Mail sorted if I had a problem.

     

    I got here by Noodle-head's other post in the "Using Apple Support Communities" about no attention in this one.  (I was just providing a"bump")

     

    I should have picked up on the Pointer not Move in my tests.

     

     


    10:46 PM      Saturday; June 30, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 6. Re: Smart Mailbox-nothing in it
    Noodle-head Level 3 Level 3 (680 points)

    Austin

    Thanks for that added tip. I did think the SartBox would "move" items. I wanted that so my inbox would looks less cluttered. Is there a way to make it so that the messages do move?

     

    I'm beginning to think that the Smart Mailbox concept is not all that useful and simply setting using Rules is the way to do what I want.

    I just tried that it worked fine. Items with a given word in the From field moved to a designated folder.

    So what's the big deal about Smart Mailboxes?

     

    Ralph-not Rolph. Thanks for the input.

  • 7. Re: Smart Mailbox-nothing in it
    Ralph Johns (UK) Level 9 Level 9 (67,495 points)

    Thanks for the Points.

     

    I do have one use that I sort of "discovered" in this testing process.

     

    I have several sub folders within a "Keep" folder.

    Examples are "Apple" (which is sub divided into iTunes and others) and a some for specific people and things like Paypal as I have already mentioned.

     

    I have a On line friend who is beginning to send me lots of stuff and I did use his name in one test.

    This way I could Find all the email first and drag them "en masse" to a new Folder.

    This would tend to work on pre-existing stuff on my computer or on the IMAP servers in question.

     

    Rules would seem to be a better way forward for Incoming stuff.

     

     

     


    7:46 PM      Monday; July 2, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 8. Re: Smart Mailbox-nothing in it
    Austin Kinsella1 Level 6 Level 6 (11,505 points)

    If you use Rules, and you want the actions applied to mail you send, you have to remember to do it manually - or set up a timed action to do it daily. But if you want messages moved you must use Rules or do it manually, Smart won't move anything.

     

    Suppose at work you are on a particular project, and want any messages about that project to appear in a mailbox. So you set up a Project Mailbox, and also a Mailbox for messages from the boss. Where does an incoming message from the boss about the project go? And what about your reply? With a Smart mailbox it doesn't matter where the actual messages are stored, when you go to your Smart Project folder you'll see the message from the boss, and from your co-workers, and your replies.

     

    But for decluttering the Inbox, use Rules to move the messages to various folders, and each day use Rules to move your replies, and then set up a smart mailbox for any useful cross-referencing.