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how do I reset an airport express

86579 Views 9 Replies Latest reply: Dec 21, 2012 11:26 PM by Kiwimacca RSS
MacProDan Level 1 Level 1 (0 points)
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Jul 1, 2012 10:28 AM

I have a 3 yr old Airport express, I cna't et into it to reset it and upgrade the firmware.  How can I reset to factory default and have the firmware upgraded?

  • DeLaRafi Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jul 1, 2012 10:57 AM (in response to MacProDan)

    press the reset button and hold it for more than 3 sec using the tip of the pen.. then its back to factory default.

  • Philly_Phan Level 6 Level 6 (11,010 points)
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    Jul 1, 2012 11:33 AM (in response to MacProDan)

    There are three Airport resets, soft, hard and factory default.

  • ribguy Level 1 Level 1 (0 points)
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    Jul 18, 2012 3:56 PM (in response to MacProDan)

    I have two early model Airport Express Base Stations. Neither is working. I plugged them into the wall and held the reset button until they started blinking rapidly. They now flashing amber slowly. Airport Utility 6.1 cannot find them. I know their ID numbers and it still cannot find them. I attached them to my Mac with ethernet and it cannot find them. I looked for them with my iPad 2 and it found them but could not reset them. What next?

  • Bob Timmons Level 9 Level 9 (75,875 points)
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    Jul 18, 2012 6:02 PM (in response to ribguy)

    Check the label on the side of each Express for the Model Number. If you see A1084 or A1088, AirPort Utility 6.1 cannot configure these devices, nor can AirPort Utility for the iPad.

     

    Download and install AirPort Utility 5.6 for Mac OS X Lion and it will allow you to configure your older Express devices as well as the newer devices.

     

    Keep both AirPort Utility 5.6 and 6.1 on your Mac and use the one that you need.

  • ribguy Level 1 Level 1 (0 points)
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    Jul 18, 2012 6:34 PM (in response to Bob Timmons)

    FIrst Express: I got 5.6 and the AE appeared in the software. I selected update firmware, and then went through configuration to extend the network. It dismounted the Express to restart it and after perhaps 10 minutes the software said it could not find the device. It Never showed up in 5.6 again. Lite is pulsing amber.

     

    Second Express: Same procedure except this time I did not update firmware. Same result.

     

     

    Airport configuration is so un-Apple like.

  • Bob Timmons Level 9 Level 9 (75,875 points)
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    Jul 18, 2012 7:10 PM (in response to ribguy)

    I selected update firmware, and then went through configuration to extend the network

     

    Sorry, I am not following this.

     

    Was the AirPort Express a Model A1084 or A1088?  If yes, there is no setting under Wireless Mode to "Extend a wireless network"

     

    You can confirm by resetting the AirPort Express back to factory default settings again and then opening AirPort Utility 5.6 and selecting Manual Setup for the Express.

     

    Click the Wireless tab below the row of icons to display the wireless settings page.

     

    Check the available settings for Wireless Mode and you will see that there is no option to "Extend a wireless network".  That's becasue the older models of the Express do not have this capability.

     

    Or, are you saying that you have a previous version of the Express....Model Number A1264? Please clarify on the model(s) of the Express that you have as they should appear in AirPort Utility 6.1.

  • JimboFett Level 1 Level 1 (0 points)
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    Dec 4, 2012 4:44 PM (in response to Bob Timmons)

    I'm having the same issue. Mine does have A1084 on it. I downloaded the older Airport Utility 5.6 but it won't install on my Mac because Mountain Lion won't let it - compatibility issue I guess.

     

    So, is there another way to do this on the latest Mac OS?

  • Bob Timmons Level 9 Level 9 (75,875 points)
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    Dec 4, 2012 5:09 PM (in response to JimboFett)

    So, is there another way to do this on the latest Mac OS?

     

     

    The good news....yes. 

     

    The bad news....this is not supported by Apple, so you will be on your own if you decide to try this.

     

    It works fine for me, but I cannot say how...or if....it will work for you.

     

    See this article for details:

     

    http://www.macworld.com/article/1167965/mountain_lion_and_the_ancient_airport_ba se_station.html

  • Kiwimacca Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 21, 2012 11:26 PM (in response to JimboFett)

    There is another way.  Some really decent chap set up a nice Workflow script that works marvellously.  You may have to run it a couple of times, but it does the trick, nice and easy!

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