alanfromsc

Level 1 (0 points)

Q: how do i get my ipod classic to stop making the sad face and saying to get on apple support?

my ipod classic goes back and forth between a dimmed screen with the apple on it and a bright screen with an i pod classic that has a frowny face on it and an exclimation point and a webside at the bottom saying "apple.com/support/ipod". and i dont know what happened to make it do this.

iPod classic

Posted on Jul 2, 2012 8:00 PM

I have this question too

Q: how do i get my ipod classic to stop making the sad face and saying to get on apple support?

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by TooDarkPark,

TooDarkPark Jul 2, 2012 11:29 PM in response to alanfromsc
Level 4 (1,590 points)

Jul 2, 2012 11:29 PM in response to alanfromsc

That usually means the hard drive has failed. You might be able to find a repair shop who can replace the drive or you may be able to do it yourself depending on the model.

It may just be better in the long run to just buy a new iPod. You can get a new 160GB Classic for around $200 or so at some online retailers.

Read this:

http://support.apple.com/kb/TS1373
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