Currently Being ModeratedJul 4, 2012 5:56 AM (in response to sveiks)
iOS: Unable to send or receive email
Can’t Send Emails on iPad – Troubleshooting Steps
Currently Being ModeratedJul 5, 2012 2:13 PM (in response to Texas Mac Man)
Thanks for the info you sent. I have tried everything you mentioned to no avail. It's so frustrating. I can access the internet via my Ipad in my apt and have no problem accessing anything else. It is only in the receiving and sending of mail. I even tried a new router and no luck.
I just don't understand why I don't have te problem in any other location. I can even access the mail in my smart phone. It seems silly that in Ipad I have to go directly to my Yahoo account and not be able to use the mail icon.
Any other suggestions would be greatly appreciated.
Currently Being ModeratedJul 20, 2012 6:07 PM (in response to sveiks)
I have Motorola SBG900 and can only receiving inbound gmail to Mail if the the firewall is "off". I've called Comcast and Motorola. Nothing works. Today I read on a number of discussion forums/sites that this wireless gateway is preconfigured by Motorola and will absolutely not receive in to a mail client and that there is no customization that will change that. I have never seen any solution yet that actually changes that and I've been looking for days.
Currently Being ModeratedAug 10, 2012 6:49 PM (in response to Miss Mercury)
Wow. I have this EXACT same issue and I am unable to even add any email accounts to my iPad or iPod touch when I'm at home. The funny thing is that my Android phone has a mail app that works absolutely fine when connected to this same router. I am able to download gmail and my school email without a hitch. I really hate the idea of having to purchase another router just to use Apple products, especially since I'm a student and can't afford to do that. I'm really thinking of just returning my iPad and calling it a day.
Currently Being ModeratedAug 10, 2012 8:47 PM (in response to Miss Mercury)
Ok, so I was able to get mine to work. I set the firewall to custom and basically added every port that had 'mail' in it. I got the list of ports from here: http://support.apple.com/kb/TS1629
This worked perfectly for me.
Currently Being ModeratedAug 19, 2012 3:07 PM (in response to sveiks)
I have had similar problems with my I phone when the screen went black and my Ipod when it wont send and receive emails. Try holding the on/off switch and home key at the same time. If that doesnt work do the same thing but when the apple icon comes on push both buttons - amazing it worked for both.
Currently Being ModeratedOct 22, 2012 8:57 PM (in response to tootincommon)
Currently Being ModeratedJan 19, 2013 2:51 PM (in response to jcer14)
Wow, I've been dealing with this problem for a long time with multipe iPhone's and iPads. Had basically given up, til the wife started pushing me again because she "had to have" her GMail on her new iPad Mini. After figuring out I could only get mail when I turned my Motorola SGB900 WI-FI Cable Modem firewall policy to "None" (and I wasn't about to go without firewall security), the toughest thing was accurately describing the problem in a Google search. Tootincommon's solution solved the problem perfectly. Thanks jcer14 for the ports list - you made it easy. Right after setting the custom firewall policy, my Daughter walked in the room and said "Dad, all at once I'm getting my GMail messages!" Wife's happy too "Happy Wife = Happy Life". Thanks!!!
Currently Being ModeratedOct 14, 2013 4:15 PM (in response to tootincommon)
Back again, 9 months later... after updating iPad Mini to iOS7 (and getting an iPhone 5S), I can no longer send/receive mail (unless I set firewall policy to "None"). I reverified the custom modem settings that fixed the problem last time, and they are still in place. Do you know of a change with iOS7 that would cause this problem to reoccur? Any suggestions/solutions? THANKS