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iPod GUI screen not showing up on 6th Gen iPod Nano

975 Views 6 Replies Latest reply: May 31, 2013 9:28 PM by raksport14 RSS
raksport14 Calculating status...
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Jul 3, 2012 2:04 PM

I was listening to my iPod as I was working out and I noticed that it stopped playing. I looked at the screen and noticed that the typical GUI was gone and instead there was a text-based menu (kinda like DOS) with a variety of options that seemed more than the typical menu options (such as power source, standby, etc.) I couldn't figure out how to control this interface as it didn't seem to respond to touch. It also kept switching to the main boot screen (black background, white apple) and between different menus. A couple of times the normal GUI was restored, but whenever I pressed the power button, the volume control graphic would come on the screen. There seems to be no way to turn off the iPod now and it keeps switching between different menus usually with the boot screen in between.


Anybody have any idea what's going on?


An example of the menu looks like this:


N20 Snowfox (4A0432)
Voltage: 3759 mV


>Standby                              *

  Power                                 $

  Audio                                  |

  Remote                                |

  TV Out                                |

  LCD                                    |

  IO                                        |

  FM                                      |

  Memory                              |

  Touch Panel                        |

  Accel                                  |

  About                                 *

iPod nano
  • Kenichi Watanabe Level 7 Level 7 (29,975 points)

    It seems to be doing this (diagnostic mode)



    I believe you just do a standard iPod Reset



    to get out of it.

  • Kenichi Watanabe Level 7 Level 7 (29,975 points)

    That does not sound right...  If it's less than one year old (under warranty), you should contact Apple to see about getting it replaced.  If you have an Apple Store nearby, you can make a reservation at the Genius Bar to have it looked at, even if out of warranty.

  • AntonioBermudezMD Calculating status...

    I have had the exxct same problem but I connected it to my computer and things went smoothly. My ipod didn´t´work for two weeks earlier it just died. I connected it to the power for 2 days before i could restore the ipod. hope this helps


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