Currently Being ModeratedJul 4, 2012 2:40 PM (in response to TIDOS)
You are out of sync.
When you get service after the Return period you get a Service Replacement unit. This is stated in your warranty. This may be a new unit in a plain box or it may be a refurbished unit. There is no way to tell, you cannot "put in the serial number & check", it will not give you that information. Tjhis is not MUSHROOM management.
If you feel short changed I suggest that you read the warranties for competing products and find one who has a warranty that will replace one that needs service with a brand new retail product after it has been used for 90 days. Good luck in your search.
Currently Being ModeratedJul 4, 2012 3:12 PM (in response to deggie)
I would suggest that a company such as Apple do have tha ability to track the history of any product the manufacture or remanufacture, if not then why bother putting serial numbers on anything.
Read the small print, yes, but why would one only pitch Apple's performance against the lesser manufacturers, instead of setting the pace & using discretion rather than the company "stonewall" as a better standard, or is the greed for profit & not perfection greater. Where do we draw the line, maybe LIBOR manipulation is not so bad ?
Why do Apple have a problem over warranty in Italy ?
Currently Being ModeratedJul 4, 2012 3:16 PM (in response to Johnathan Burger)
You are absolutly right, I should not buy their products & should read the agreement, quite why I would read other companies agreements, when I am purchasing from Apple is clearly lost on me.
Currently Being ModeratedJul 4, 2012 3:23 PM (in response to TIDOS)
"I would suggest that a company such as Apple do have tha ability to track the history of any product the manufacture or remanufacture, if not then why bother putting serial numbers on anything."
Apple does have a method - and utilizes it - to track a product through the entire manufacturing cycle, through the entire sales process (from Apple to end-user), and through the entire warranty cycle. Apple uses its discretion. Unfortunstely, you believe "using discretion" means "giving you everything you can possibly think of". It does not.
Currently Being ModeratedJul 4, 2012 4:22 PM (in response to TIDOS)
Your rant is out of sync with the world of electronics. But be that as it may, if you get a new OR refurbished unit (and let's face it, the New iPad has been out since what April?) and it is in perfect condition, and it works perfectly, and it comes with the same waranty timelines as your original unit, what difference does it make? Refurbs are actually just fine. In most cases, they are better tested than a factory fresh unit. It doesn't come with a scarlet letter and only you would have a clue. So I guess I don't get what your peeved about........
Currently Being ModeratedJul 4, 2012 5:20 PM (in response to TIDOS)
Nokia, htc, Samsung all replace units with reconditioned devices.
When repairing or replacing your Product, Nokia may use new or re-conditioned parts or products.
Repair or replacement may involve the use of functionally equivalent reconditioned unit
Guess you can't buy any smartphone or device from anyone.