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Magic Mouse - not

617 Views 7 Replies Latest reply: Jul 4, 2012 9:40 PM by rkaufmann87 RSS
RAWeston Calculating status...
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Jul 4, 2012 1:20 PM

Magic Mouse worked for about 2 weeks - local Apple store says "no problem with the mouse" - any suggestions?

iMac, Mac OS X (10.6.3), 21.5 screen
  • rkaufmann87 Level 8 Level 8 (40,595 points)
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    Jul 4, 2012 1:22 PM (in response to RAWeston)

    Do you really want some assistance? You haven't posted anything useful to help troubleshoot what problems you might be having.

  • rkaufmann87 Level 8 Level 8 (40,595 points)
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    Jul 4, 2012 2:26 PM (in response to RAWeston)

    In your initial post you did not indicate the issue was the MM wasn't communicating with the computer. Do you have a wireless keyboard and if so does it work OK?

     

    Also be specfic about what trouble shooting you have attempted.

  • rkaufmann87 Level 8 Level 8 (40,595 points)
    Currently Being Moderated
    Jul 4, 2012 4:17 PM (in response to RAWeston)

    Have you gone into System Preferences - Bluetooth - and checked to see if the MM is paired with the computer, either way I'd select it on the left and disconnect by clicking the - symbol below. Then use:

     

    http://support.apple.com/kb/HT2845

     

    to repair the MM.

  • rkaufmann87 Level 8 Level 8 (40,595 points)
    Currently Being Moderated
    Jul 4, 2012 9:40 PM (in response to RAWeston)

    Try restarting in Safe Mode and resetting both the SMC and PRAM, you can find instructions for all in Google.

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