carmenjbliss

Q: Safari won't browse, warning "Google safe browsing service unavailable. No updates have occurred in 1 day"

I have a new MacBook Pro and having been browsing happily for 2 months and tonight I have started my Mac and opened safari and it won't load. Under Preferences there is an error that reads "Google safe browsing is unavailable. No updates have occurred in 1 day"

 

I have looked through the forums and nothing has helped?

 

Please help?

MacBook Pro

Posted on Jul 5, 2012 5:26 AM

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Q: Safari won't browse, warning "Google safe browsing service unavailable. No updates have occurred in 1 day"

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Jul 5, 2012 5:47 AM in response to carmenjbliss
    Level 10 (123,925 points)
    Apple Music
    Jul 5, 2012 5:47 AM in response to carmenjbliss

    That's normal and won't affect pages loading one way or the other. Something else is preventing pages from loading.

     

    Go to Safari > Preferences > Extensions. If you have any installed, turn that OFF, quit then relaunch Safari to test.

     

    If it's not an extensions issues, back to Safari > Preferences > Security.  Deselect:  Enable plug ins

     

    Quit then relaunch Safari. If pages load as they should, then you need to troubleshoot thid party plugins > Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

     

    And make sure Safari is in the Applications folder.

  • by Linc Davis,

    Linc Davis Linc Davis Jul 5, 2012 6:43 AM in response to carmenjbliss
    Level 10 (208,037 points)
    Applications
    Jul 5, 2012 6:43 AM in response to carmenjbliss

    What exactly happens when you try to load a page?

    All pages, or only some? If only some, give an example.

    Mac OS version? Safari version?

  • by carmenjbliss,

    carmenjbliss carmenjbliss Jul 5, 2012 6:46 PM in response to Carolyn Samit
    Level 1 (0 points)
    Jul 5, 2012 6:46 PM in response to Carolyn Samit

    Hi Carolyn,

     

    I tried all of those suggestions and it is still not working :(

     

    Thank you for trying to help

  • by carmenjbliss,

    carmenjbliss carmenjbliss Jul 5, 2012 6:51 PM in response to Linc Davis
    Level 1 (0 points)
    Jul 5, 2012 6:51 PM in response to Linc Davis

    Hi Lync,

     

    I open safari and it opens but then just stops with a blank screen and the blue line up the top about an eighth of the way across the web address. Then that's it that's where it stays.

     

    OS is OS X Version 10.7.4

     

    Safari is Version 5.1.6 (7534.56.5)

     

    It is also affecting my Mail, Mail won't load any new emails.

     

    Thanks

  • by Linc Davis,

    Linc Davis Linc Davis Jul 5, 2012 6:58 PM in response to carmenjbliss
    Level 10 (208,037 points)
    Applications
    Jul 5, 2012 6:58 PM in response to carmenjbliss

    Launch the Network Utility application in any of the following ways:

     

    Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Network Utility in the page that opens.

     

    Step 1

     

    Select the Lookup tab and enter

     

    www.apple.com

     

    in the address field. Press return. Post the output – the text, please, not a screenshot.

     

    Step 2

     

    Select the Ping tab and do the same.

  • by Ocianhamelsmith,

    Ocianhamelsmith Ocianhamelsmith Sep 13, 2014 4:38 AM in response to Linc Davis
    Level 1 (0 points)
    Sep 13, 2014 4:38 AM in response to Linc Davis

    I am having the same problem. The only difference is that every apple app that used the internet doesn't work, for example iTunes, mail, App Store and messages. That google thing was up but said updates haven't been preformed in 3 days which is the amount of time it wasn't working. I have done that ping and lookup thing. The lookup is only saying lookup has started.. Www.apple.com -> 23.194.234.183

     

    the ping have more.

     

    Oh my he my google chrome browser was working but only stopped today.

     

    SHould I type out the ping results?