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How can I see what computers are authorized?

52632 Views 15 Replies Latest reply: Jan 29, 2014 4:35 AM by Jackson QuarrĂ©ll RSS Branched to a new discussion.
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Gunnerjoe Calculating status...
Currently Being Moderated
May 18, 2011 8:09 AM

Hi All,

 

How can I see what computers are authorized? I have 4 authorized and I know of only 2 of them. I don't want to DeAuthorize them all, as my daughter is away at college and her laptop is one of the 4. I have access to many computers as I'm a SysAdmin and I believe 2 of them are computers I know longer have.

 

Thanks,

 

Joe

Apple MacBook Pro Snow Leopard, Mac OS X (10.6.6)
  • narya Level 4 Level 4 (3,175 points)
    Currently Being Moderated
    May 18, 2011 8:17 AM (in response to Gunnerjoe)

    As far as I know that's not possible. But since you're allowed to authorize up to 5 machines, I won't worry right now.

  • Jolly Giant Level 7 Level 7 (25,430 points)
    Currently Being Moderated
    May 18, 2011 8:32 AM (in response to Gunnerjoe)

    there is no option to view which computers you have authorized but if you log into your iTunes store account, you will be able to see how many computers are authorized.

     

    log into your account via iTunes and you will see an entry for authorized machines. there you will see the number of computers that are authorized for that account.

     

    once a year you will be able to deauthorize all machines. click here for more information.

  • pogostick99 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 18, 2011 7:04 AM (in response to Jolly Giant)

    Ummm...WHY is there no option to view computers I have authorized? Was I supposed to keep my own list?

     

    Why would I want to deauthorize ALL computers? Especially when I'm not sure which computers I'd be deauthorizing?

     

    Am I missing something or is that an issue that defies logical explanation?

  • K T Level 7 Level 7 (23,215 points)
    Currently Being Moderated
    Jul 18, 2011 7:09 AM (in response to Gunnerjoe)

    The only method available to deauthorize computers you no longer have is to kill the group and then reauthorize the ones you need now. It's actually the path of least resistance for all parties involved.

     

    If you need to know the technical reasons behind this approach you may want to ask at the nearest Apple Store so they can be sure to answer all of your questions.

     

    Good luck in any case.

  • erinblythe Calculating status...
    Currently Being Moderated
    Aug 5, 2011 8:32 PM (in response to Gunnerjoe)

    Joe,

     

    I have the same problem/question as you. My iTunes account info says I have 4 authorized computers, but I don't know which of the multiple macs I use are authorized and do not want to deauthorize all of them. Some may be on machines used at previous work places which I no longer have access to, one may not even be operable. What do you mean when you say you "killed the group" and started over?

     

    Thanks,

    Erin

  • roaminggnome Level 10 Level 10 (89,150 points)
    Currently Being Moderated
    Aug 5, 2011 8:34 PM (in response to erinblythe)

    "killed the group" = Deauthorize all.

     

    Why do think that you need to do anything?  If you have only 4 authorized, then what is the issue?

  • erinblythe Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 5, 2011 9:43 PM (in response to roaminggnome)

    The issue is I am about to buy a new laptop, which will make 5 authorizations while several are no longer even in use. If I deauthorize all, I can reauthorize on the computers I am currently using, correct? Does deauthorization effect my ability to re-authorize successfully?

     

    Thanks,

    Erin

  • dawa106 Level 1 Level 1 (130 points)
    Currently Being Moderated
    Oct 23, 2011 9:05 PM (in response to Jolly Giant)

    I checked and found there are 4 computers authorized for the iTunes store on my account. The trouble is I only have two computers and an iPhone. I cannot see the list in case someone is using my account without my knowledge? I haven't bought a new computer in three years so something is wrong here.

     

    And what happens to my account when and if I deauthorize the entire list?  Will I lose some purchases accidently? Oh No! Don't tell me nothing ever goes wrong here accidently.

  • Tina16 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jul 5, 2012 7:27 AM (in response to Gunnerjoe)

    In order to see which devices are authorized on your account:

     

     

    Open iTunes

     

     

    Click Store

     

     

    Click Account

     

     

    Click View Account

     

     

    Enter your password

     

     

    Look in the second section iTunes in the Cloud

     

     

    To the far right you'll see Manage Devices

     

     

    Once it's clicked you will see all of the devices currently authorized in iTunes/on your account

     

     

    I was going to say, "Hope this helps," but based on the above, I'm pretty sure it did!

     

     

    Thanks guys...

  • varjak paw Level 10 Level 10 (166,960 points)
    Currently Being Moderated
    Jul 5, 2012 9:28 AM (in response to Tina16)

    For anyone who may come across this thread, Tina is incorrect. That doesn't show all the systems that are authorized to a given account, only those which are set up for automatic downloads or redownloading, which isn't the same as those that are authorized to an account to play protected content. There is no way to see a list of those systems which are authorized to the account.

     

    Regards.

  • Tina16 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jul 5, 2012 9:55 AM (in response to Gunnerjoe)

    Sorry GunnerJoe.  Just trying to help. I called Apple and that's what they told me and walked me through.  Good luck!

  • Scott3G Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 30, 2012 10:55 AM (in response to Gunnerjoe)

    Having the same problem. iPad loads 50% of my shared libary then hangs. It keeps accessing Wifi like its trying to continue but, even after 10 minutes, nothing happens. What's strange is that it used to work last week and still works fine on my iPhone 5. Both have iOS6.

     

    I was having a cache problem where random items kept appearing in the shared library (misc music & strange artwork appearing in the movie list). I logged out and then logged back in. But, since then, it only loads to 50%. Tried some of the suggested fixes such as turning Home Share on & off, then resetting the computer and iPad but nothing seems to work so far.

     

    Wonder if its a corrupt cache?? Anyone try resetting their device from scratch? Debating it but don't want to have to reinstall everything.

  • Peterlg Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 16, 2014 8:39 AM (in response to varjak paw)

    Can you explain the difference please?

     

    So far as I'm concerned it seems to mean the same thing?  The only point I would note is that Tina's solution doesn't seem to include the machine I'm using to access the information.

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