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TS2662: Desktop computers: Troubleshooting wireless keyboard and mouse issues in Mac OS X v10.5

Learn about Desktop computers: Troubleshooting wireless keyboard and mouse issues in Mac OS X v10.5

TS2662 Wireless keyboard and mouse were working fine until today; installed new batteries in both when they wouldn't work-says they are connected intermittently, but can't use either one-have tried to re-pair and nothing happens-codes not recognized-

293 Views 1 Reply Latest reply: Jul 5, 2012 5:14 PM by dsimagry RSS
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Jul 5, 2012 9:47 AM

i have been using my wireless keyboard and mouse with no probs until today-installed updates this morning-since I restarted have been unable to use either device-have tried everything Apple suggests to do- re-pairing unsuccessfully; turned everything off and back on-sometimes the Bluetooth says it is connected, othertimes not-but even when it says it is connected the keyboard/mouse don't work; put in new batteries-no go also; bluetooth icon is on.  Anyone have any ideas????

iMac (21.5-inch Mid 2011), Mac OS X (10.7.4)

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