TS3288: iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store

Learn about iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
ladijai
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Q: how do i manually uninstall intunes

i need to know how do i manually uninstall itunes from my computer?

iPhone 4, Windows XP

Posted on Jul 5, 2012 7:56 PM

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ladijai

Q: how do i manually uninstall intunes

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  • by b noir,

    b noir b noir Jul 5, 2012 8:14 PM in response to ladijai
    Level 9 (72,129 points)
    Jul 5, 2012 8:14 PM in response to ladijai

    Do you get an error message when you try to uninstall iTunes in the normal way? If so, what does it say? (Precise text, please.)

  • by ladijai,

    ladijai ladijai Jul 5, 2012 8:19 PM in response to b noir
    Level 1 (0 points)
    Jul 5, 2012 8:19 PM in response to b noir

    yes it says that they cant find the itunes.msi folder even when i go to my control panel to delete it i cant

  • by b noir,Helpful

    b noir b noir Jul 5, 2012 8:23 PM in response to ladijai
    Level 9 (72,129 points)
    Jul 5, 2012 8:23 PM in response to ladijai

    it says that they cant find the itunes.msi

     

    Many thanks.

     

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the /___sbsstatic___/migration-images/188/18837084-1.gif thingy on the Major Geeks page):

     

    http://majorgeeks.com/download.php?det=4459

     

    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)

     

    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.

     

    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:

     

    Cleanup removing itunes.png

     

    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • by ladijai,Helpful

    ladijai ladijai Jul 5, 2012 8:25 PM in response to b noir
    Level 1 (0 points)
    Jul 5, 2012 8:25 PM in response to b noir

    ill try and let you know thanks

  • by ladijai,

    ladijai ladijai Jul 7, 2012 1:38 AM in response to b noir
    Level 1 (0 points)
    Jul 7, 2012 1:38 AM in response to b noir

    Thank You it helped!!!!

  • by b noir,

    b noir b noir Jul 7, 2012 3:20 AM in response to ladijai
    Level 9 (72,129 points)
    Jul 7, 2012 3:20 AM in response to ladijai

    You're welcome! Glad you got things sorted out.