2 Replies Latest reply: Jul 6, 2012 3:59 PM by aargardner
aargardner Level 1 Level 1 (0 points)

Why is the free version of the Bubble Shooter app faster than the Bubble Shooter Pro app that I paid for?  I have gone through the troubleshooting tips and it is still slow.  Any thoughts?


iOS 5.1.1
  • 1. Re: Slow app
    Demo Level 9 Level 9 (76,360 points)

    Why don't you try deleting the game and download it again? Or did you try that already? If you use the same Apple ID you will not have to pay for it again.

     

    You have tried the basic troubleshooting steps???

     

    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

     

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

     

    Quit the app and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button. Restart the iPad.

     

    Quit all apps and restart the iPad.

  • 2. Re: Slow app
    aargardner Level 1 Level 1 (0 points)

    Sorry, it is on my iphone but I did delete and download again.  I restarted my phone.  I did everything on the basic troubleshooting steps.