Skip navigation

HT4895: Using your Apple ID for Apple services

Learn about Using your Apple ID for Apple services

HT4895 How can I update my stored (grey) old apple ID with my new one on my devices?

106 Views 1 Reply Latest reply: Jul 8, 2012 10:39 AM by Winston Churchill RSS
kristenwords Calculating status...
Currently Being Moderated
Jul 8, 2012 10:33 AM

I'm not able to backup to iCloud, update apps or make purchases from my iPad or iPhone. My devices seem to be storing my old Apple ID. I changed my ID to my primary email address, and now I cannot perform these basic functions. Help.

iPad 2
  • Winston Churchill Level 10 Level 10 (81,665 points)

    Welcome to the Apple Community.


    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")


    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.


    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.